# Bought Starter Pack for steam and

**URL:** <https://forums.eveonline.com/t/bought-starter-pack-for-steam-and/268329>\
**Category:** New Citizens Q&A\
**Created:** [September 21, 2020, 2:30pm UTC](https://forums.eveonline.com/t/bought-starter-pack-for-steam-and/268329 "2020-09-21T14:30:03Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![DNB](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dnb/32/230729_2.png) [@DNB](https://forums.eveonline.com/u/DNB)\
**Post date:** [September 21, 2020, 2:30pm UTC](https://forums.eveonline.com/t/bought-starter-pack-for-steam-and/268329/1 "2020-09-21T14:30:04Z")

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It did not upgrade me from alpha to omega. I bought it through steam … Never made an account with steam and it is the first time signing into it and i did not get my upgrade thanks what do i do?

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**Author:** ![Shipwreck\_Jones](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/shipwreck_jones/32/274382_2.png) [@Shipwreck\_Jones](https://forums.eveonline.com/u/Shipwreck_Jones)\
**Post date:** [September 21, 2020, 3:55pm UTC](https://forums.eveonline.com/t/bought-starter-pack-for-steam-and/268329/2 "2020-09-21T15:55:16Z")

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Um, it sounds like you play through the standalone launcher, but purchased a DLC through Steam. Am I right on that? If so, I think you need to try to get a refund, as purchases made through Steam only apply to Eve accounts created and played through the platform.

Oh, and I’ve personally never played through steam, but I’ve heard people complain about playing through the platform. So, it’s probably not worth using it just to get an upgrade pack.

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**Author:** ![God\_Emperor\_Kane](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/god_emperor_kane/32/399336_2.png) [@God\_Emperor\_Kane](https://forums.eveonline.com/u/God_Emperor_Kane)\
**Post date:** [September 22, 2020, 7:28am UTC](https://forums.eveonline.com/t/bought-starter-pack-for-steam-and/268329/3 "2020-09-22T07:28:25Z")

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Ahem…

All EVE online items bought in Steam has this little part in it’s text.

 ![image](https://global.discourse-cdn.com/eveonline/original/3X/b/4/b488e2557984d5ed87e6d8ef6e7fca86097398ce.png)

When spending money always read…

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [December 21, 2020, 7:28am UTC](https://forums.eveonline.com/t/bought-starter-pack-for-steam-and/268329/4 "2020-12-21T07:28:28Z")

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