# Can I put my paid account on hold?

**URL:** <https://forums.eveonline.com/t/can-i-put-my-paid-account-on-hold/215094>\
**Category:** General Discussion\
**Created:** [January 31, 2020, 8:44am UTC](https://forums.eveonline.com/t/can-i-put-my-paid-account-on-hold/215094 "2020-01-31T08:44:38Z")\
**Posts on this page:** 14\
**Page:** 4

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**Author:** ![Solstice\_Projekt](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/solstice_projekt/32/503293_2.png) [@Solstice\_Projekt](https://forums.eveonline.com/u/Solstice_Projekt)\
**Post date:** [January 31, 2020, 4:29pm UTC](https://forums.eveonline.com/t/can-i-put-my-paid-account-on-hold/215094/61 "2020-01-31T16:29:41Z")

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No, this is Balos/Duos.

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**Author:** ![Pedro\_Yurgin](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/pedro_yurgin/32/361653_2.png) [@Pedro\_Yurgin](https://forums.eveonline.com/u/Pedro_Yurgin)\
**Post date:** [January 31, 2020, 5:25pm UTC](https://forums.eveonline.com/t/can-i-put-my-paid-account-on-hold/215094/62 "2020-01-31T17:25:10Z")

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> [@Darlo\_Kubika](#):
>
> It seems to be only on YOUR side if 25k can stay stable ingame and your little complaining is just a childs play…

Lastnight my time the online ticker was down to 2k.

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**Author:** ![Darlo\_Kubika](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/darlo_kubika/32/178136_2.png) [@Darlo\_Kubika](https://forums.eveonline.com/u/Darlo_Kubika)\
**Post date:** [January 31, 2020, 6:32pm UTC](https://forums.eveonline.com/t/can-i-put-my-paid-account-on-hold/215094/63 "2020-01-31T18:32:14Z")

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> [@Luscius\_Uta](#):
>
> Very classy thing to say less than a week after a famous person and his daughter died in a helicopter crash…

Even more classy to construct a connection between this where none exists…

And where’s the difference between a ‘famous’ person dying in a helicopter crash and a ‘normal’ one?

Dead is dead…

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**Author:** ![Nicolai\_Serkanner](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nicolai_serkanner/32/358049_2.png) [@Nicolai\_Serkanner](https://forums.eveonline.com/u/Nicolai_Serkanner)\
**Post date:** [January 31, 2020, 6:38pm UTC](https://forums.eveonline.com/t/can-i-put-my-paid-account-on-hold/215094/64 "2020-01-31T18:38:02Z")

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> [@Clapet](#):
>
> Can I put my paid account on hold ?

Yes, you can. Submit a ticket to customer support and request to pause your sub.

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**Author:** ![Gujrok\_Freir](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gujrok_freir/32/486253_2.png) [@Gujrok\_Freir](https://forums.eveonline.com/u/Gujrok_Freir)\
**Post date:** [January 31, 2020, 6:47pm UTC](https://forums.eveonline.com/t/can-i-put-my-paid-account-on-hold/215094/65 "2020-01-31T18:47:59Z")

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> [@30-31/01/2020 - Connectivity Issues](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776):
>
> Dear Pilots, We are actively investigating individual reports from players having problems with staying connected or experiencing lag in EVE Online. I can assure you that our team is putting all the effort into resolving any outstanding connectivity issues with EVE Online as quickly as possible so that everyone can be back at doing what they enjoy the most in New Eden. Thank you for your understanding and patience while we are looking into this. I will use this thread together with [@EVE\_Status](https://twitter.com/EVE_status) …

If it’s fake, you need to inform CCP, save them time and resources.  
But if you’re just here to troll, do return to the nearest convenient bridge as you’re not wanted here.

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**Author:** ![Zirconium\_Solkaze](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/zirconium_solkaze/32/173693_2.png) [@Zirconium\_Solkaze](https://forums.eveonline.com/u/Zirconium_Solkaze)\
**Post date:** [January 31, 2020, 7:27pm UTC](https://forums.eveonline.com/t/can-i-put-my-paid-account-on-hold/215094/66 "2020-01-31T19:27:12Z")

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There is an issue. People ain’t gonna complain perpetually when CCP has acknowledge and is actively trying to resolve the issue.

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**Author:** ![Clapet](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/clapet/32/182871_2.png) [@Clapet](https://forums.eveonline.com/u/Clapet)\
**Post date:** [January 31, 2020, 7:38pm UTC](https://forums.eveonline.com/t/can-i-put-my-paid-account-on-hold/215094/67 "2020-01-31T19:38:01Z")

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Thanks for the replies, it gave me a few minutes of entertainment. 🌌  
Just have to wait like everyone else & see what kind of ball cap/shirt we get. lol.

I’d like to see a live Twitch feed of the CCP staff in their offices as they work on this. Doesn’t have to have any close ups or audio.

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**Author:** ![Xuxe\_Xu](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/xuxe_xu/32/464660_2.png) [@Xuxe\_Xu](https://forums.eveonline.com/u/Xuxe_Xu)\
**Post date:** [January 31, 2020, 8:03pm UTC](https://forums.eveonline.com/t/can-i-put-my-paid-account-on-hold/215094/68 "2020-01-31T20:03:22Z")

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It probably looks similar to this but with more computers involved:

![](https://global.discourse-cdn.com/eveonline/original/3X/c/4/c47fdf9ab196b53d7ec687b9df9e476c300541eb.gif)

![](https://global.discourse-cdn.com/eveonline/original/3X/8/6/86d155041683862b0832b80416d7b3c4d45818b5.gif)

![](https://global.discourse-cdn.com/eveonline/original/3X/0/2/02d5316acb936f290abfd79cf835e901fdc8d10b.jpeg)

 ![](https://global.discourse-cdn.com/eveonline/original/3X/6/c/6cb78e8aa3e03ea894c3a7a0ef09e128099339eb.jpeg)

[https://i.imgur.com/kU5ZdcX.gif(image larger than 4096KB)](https://i.imgur.com/kU5ZdcX.gif)

![](https://global.discourse-cdn.com/eveonline/original/3X/e/5/e509a17a880aedd63ffc93811e8dbef683c8d54d.gif)

![](https://global.discourse-cdn.com/eveonline/original/3X/2/6/26b365deb42d879f99e4ab8142edaa547393ea53.jpeg)

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<div class="post-metadata">

**Author:** ![Clapet](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/clapet/32/182871_2.png) [@Clapet](https://forums.eveonline.com/u/Clapet)\
**Post date:** [January 31, 2020, 8:19pm UTC](https://forums.eveonline.com/t/can-i-put-my-paid-account-on-hold/215094/69 "2020-01-31T20:19:16Z")

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🤣 Chuck Norris Action Pants.

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**Author:** ![Quor\_Dresden](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/quor_dresden/32/277545_2.png) [@Quor\_Dresden](https://forums.eveonline.com/u/Quor_Dresden)\
**Post date:** [January 31, 2020, 8:29pm UTC](https://forums.eveonline.com/t/can-i-put-my-paid-account-on-hold/215094/70 "2020-01-31T20:29:13Z")

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Nice try troll.

It is very clear there is a major issue with the server. At least a couple offical CCP threads have been made on the issues. Along with probably thousands of posts now from people with disconnect issues and logging in issues from all over the world. It’s no joke, and that’s just on this forum. I’m sure other social media’s have many stressing these problems as well.

OP I made the suggestion on one of the CCP threads on the issue that they just add game time to the omega accounts. They’re already many customer support tickets open for reimbursement on lost ships from disconnect and lost time. I believe CCP already stated that some will be reimbursed.

If you feel you have lost any significant time due to the current issues open a ticket when it is all fix. Then be patient for customer service to get to you.

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**Author:** ![Saneless5511](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/saneless5511/32/460174_2.png) [@Saneless5511](https://forums.eveonline.com/u/Saneless5511)\
**Post date:** [January 31, 2020, 8:42pm UTC](https://forums.eveonline.com/t/can-i-put-my-paid-account-on-hold/215094/71 "2020-01-31T20:42:54Z")

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Dude, the entire game was down for at least 30 minutes last night, and the server at one point had less than 2k players on it.

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**Author:** ![FairyTail\_Omaristos](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/fairytail_omaristos/32/145000_2.png) [@FairyTail\_Omaristos](https://forums.eveonline.com/u/FairyTail_Omaristos)\
**Post date:** [January 31, 2020, 9:05pm UTC](https://forums.eveonline.com/t/can-i-put-my-paid-account-on-hold/215094/72 "2020-01-31T21:05:25Z")

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On one of these threads there is a screenshot of only 24 people online or something…

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<div class="post-metadata">

**Author:** ![Solstice\_Projekt](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/solstice_projekt/32/503293_2.png) [@Solstice\_Projekt](https://forums.eveonline.com/u/Solstice_Projekt)\
**Post date:** [January 31, 2020, 9:37pm UTC](https://forums.eveonline.com/t/can-i-put-my-paid-account-on-hold/215094/73 "2020-01-31T21:37:37Z")

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> [@Darlo\_Kubika](#):
>
> And where’s the difference between a ‘famous’ person dying in a helicopter crash and a ‘normal’ one?

I agree on this one.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [April 30, 2020, 9:37pm UTC](https://forums.eveonline.com/t/can-i-put-my-paid-account-on-hold/215094/74 "2020-04-30T21:37:38Z")

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