# Can not lauch the game

**URL:** <https://forums.eveonline.com/t/can-not-lauch-the-game/273096>\
**Category:** EVE Launcher\
**Created:** [October 13, 2020, 12:01pm UTC](https://forums.eveonline.com/t/can-not-lauch-the-game/273096 "2020-10-13T12:01:46Z")\
**Posts on this page:** 14\
**Page:** 2

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**Author:** ![Ferra\_Orta](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ferra_orta/32/318655_2.png) [@Ferra\_Orta](https://forums.eveonline.com/u/Ferra_Orta)\
**Post date:** [October 13, 2020, 8:24pm UTC](https://forums.eveonline.com/t/can-not-lauch-the-game/273096/21 "2020-10-13T20:24:31Z")

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> [@Some\_Pilot](#):
>
> A temporary work around - In the Eve Launcher, click the top right triple line. Go to Shared Cache - select Permissions (fix permissions).
> 
> This should cause a command prompt to pop up and your client should start updating.
> 
> You may need to run it a few times

Ran it a few times and no avail. Still not working here, hopefully CCP get it sorted soon. 🙂

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**Author:** ![Jenn\_aSide](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jenn_aside/32/384682_2.png) [@Jenn\_aSide](https://forums.eveonline.com/u/Jenn_aSide)\
**Post date:** [October 14, 2020, 12:33am UTC](https://forums.eveonline.com/t/can-not-lauch-the-game/273096/22 "2020-10-14T00:33:33Z")

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Still not working for me as well.

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**Author:** ![DrysonBennington](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/drysonbennington/32/501369_2.png) [@DrysonBennington](https://forums.eveonline.com/u/DrysonBennington)\
**Post date:** [October 14, 2020, 12:56am UTC](https://forums.eveonline.com/t/can-not-lauch-the-game/273096/23 "2020-10-14T00:56:42Z")

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Same, here unable to Login. Says to check Internet connectivity and try again. Its obvious my Internet is connected or I wouldn’t be able to type on the forums.

Eve LogLite usually starts up a few seconds after login, but this time I have to manually start the program.  
Eve LogLite is running very slowly as well. Zero Red or Yellow checksum errors. 715 Blue Infor checksums.

**Ran this : A temporary work around - In the Eve Launcher, click the top right triple line. Go to Shared Cache - select Permissions (fix permissions).**

**This should cause a command prompt to pop up and your client should start updating.**

**You may need to run it a few times**

Login in complete, Eve Loglite running normally, no character screen. Red Error on Line 393 : which points to the exefile.exe.

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**Author:** ![Jenn\_aSide](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jenn_aside/32/384682_2.png) [@Jenn\_aSide](https://forums.eveonline.com/u/Jenn_aSide)\
**Post date:** [October 14, 2020, 1:07am UTC](https://forums.eveonline.com/t/can-not-lauch-the-game/273096/24 "2020-10-14T01:07:06Z")

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Ok, so I removed one of my clients from the launcher completely and then re-added it. as soon as I tried to log that account in the launcher started to update. Now I’m in the game.

Weird. I tried that earlier (remove accounts, add them back) and it didn’t work but now it does.

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**Author:** ![DrysonBennington](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/drysonbennington/32/501369_2.png) [@DrysonBennington](https://forums.eveonline.com/u/DrysonBennington)\
**Post date:** [October 14, 2020, 1:22am UTC](https://forums.eveonline.com/t/can-not-lauch-the-game/273096/25 "2020-10-14T01:22:10Z")

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How did you remove the Client?

I’m stuck on the “Waiting to Select Character”

Says the game client is already running.

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**Author:** ![Jenn\_aSide](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jenn_aside/32/384682_2.png) [@Jenn\_aSide](https://forums.eveonline.com/u/Jenn_aSide)\
**Post date:** [October 14, 2020, 1:31am UTC](https://forums.eveonline.com/t/can-not-lauch-the-game/273096/26 "2020-10-14T01:31:19Z")

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I clicked on the “User Settings” sprocket at the end of the client name, scrolled down and removed client at the bottom.

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**Author:** ![Devoue](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/devoue/32/231202_2.png) [@Devoue](https://forums.eveonline.com/u/Devoue)\
**Post date:** [October 14, 2020, 8:12am UTC](https://forums.eveonline.com/t/can-not-lauch-the-game/273096/27 "2020-10-14T08:12:04Z")

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I had this problem today. After messing with it for a few minutes I fixed it. May be the same as what you guys are having problems with, maybe not, but…

I went into into system tray (where all of your running programs are) on the lower right of your screen. I right clicked on Eve’s E and pushed the refresh button. BOOM BITCHES! It was fixed.

Hope this helps, good luck.

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**Author:** ![Philoketes](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/philoketes/32/291712_2.png) [@Philoketes](https://forums.eveonline.com/u/Philoketes)\
**Post date:** [October 14, 2020, 12:39pm UTC](https://forums.eveonline.com/t/can-not-lauch-the-game/273096/28 "2020-10-14T12:39:24Z")

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you may not like it - but remove \*(uninstall) all your 3rd party programs (what is a 3rd party program “EVEMON” is a 3rd party program), you use with eve online. then do a clean uninstall of the game (Revo Uninstaller pro) \*FREE VER.

Then after all that - go back and delete the EVE folder. \*(if the folder is still present)

restart your pc…

Then download and reinstall Eve online. Allow it to update . … login 🙂

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**Author:** ![Philoketes](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/philoketes/32/291712_2.png) [@Philoketes](https://forums.eveonline.com/u/Philoketes)\
**Post date:** [October 14, 2020, 5:37pm UTC](https://forums.eveonline.com/t/can-not-lauch-the-game/273096/29 "2020-10-14T17:37:36Z")

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After todays update - The launcher is broke again

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**Author:** ![Saranah](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/saranah/32/221315_2.png) [@Saranah](https://forums.eveonline.com/u/Saranah)\
**Post date:** [October 16, 2020, 1:54pm UTC](https://forums.eveonline.com/t/can-not-lauch-the-game/273096/30 "2020-10-16T13:54:36Z")

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Launcher and game updated today (had some problem last 3 days too).

Fully updated, click the account i want to load and nothing happens… The exe file apparently working in background using 26% but never fully opened…

Tried premissions update many time to no avail.  
Tried removed account and add it again to launcher… Launcher tell me an email will be sent but never received it…  
Damn, will i get extension of membership for last 3 days i could not even play??

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**Author:** ![Saranah](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/saranah/32/221315_2.png) [@Saranah](https://forums.eveonline.com/u/Saranah)\
**Post date:** [October 16, 2020, 2:10pm UTC](https://forums.eveonline.com/t/can-not-lauch-the-game/273096/31 "2020-10-16T14:10:19Z")

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![image](https://global.discourse-cdn.com/eveonline/original/3X/2/3/2351da785053f4ba7764c9f81cd2b7903182206f.png)  
Slick Pause?

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<div class="post-metadata">

**Author:** ![Philoketes](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/philoketes/32/291712_2.png) [@Philoketes](https://forums.eveonline.com/u/Philoketes)\
**Post date:** [October 16, 2020, 3:09pm UTC](https://forums.eveonline.com/t/can-not-lauch-the-game/273096/32 "2020-10-16T15:09:21Z")

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Someone within my alliance found a fix for me that MIGHT help you too?

> [@Launcher - Not responding](https://forums.eveonline.com/t/launcher-not-responding/273921/2):
>
> The Fix for me is/was: The answer was found in a 4yr old post: tried “desktop” first it didnt do anything then tried “angle” and the launcher worked - fyi i didnt have to restart the pc after entering either…

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<div class="post-metadata">

**Author:** ![Saranah](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/saranah/32/221315_2.png) [@Saranah](https://forums.eveonline.com/u/Saranah)\
**Post date:** [October 17, 2020, 5:01am UTC](https://forums.eveonline.com/t/can-not-lauch-the-game/273096/33 "2020-10-17T05:01:00Z")

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> [@Can not lauch the game](https://forums.eveonline.com/t/can-not-lauch-the-game/273096/24):
>
> Ok, so I removed one of my clients from the launcher completely and then re-added it. as soon as I tried to log that account in the launcher started to update. Now I’m in the game. Weird. I tried that earlier (remove accounts, add them back) and it didn’t work but now it does.

Tried that and no the game will not let me sign in again…  
Was told 10+ times that an email was sent to me…  
Never happened…

Also tried to change NEW PROFILE on one of my alts.  
Signing in process worked by EXE file is still stuck in limbo…

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [January 15, 2021, 5:01am UTC](https://forums.eveonline.com/t/can-not-lauch-the-game/273096/34 "2021-01-15T05:01:26Z")

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