# Cancelling Ardour buy orders results in negative isk

**URL:** <https://forums.eveonline.com/t/cancelling-ardour-buy-orders-results-in-negative-isk/146411>\
**Category:** General Discussion\
**Created:** [March 15, 2019, 10:26pm UTC](https://forums.eveonline.com/t/cancelling-ardour-buy-orders-results-in-negative-isk/146411 "2019-03-15T22:26:32Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Radical\_Posture](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/radical_posture/32/276404_2.png) [@Radical\_Posture](https://forums.eveonline.com/u/Radical_Posture)\
**Post date:** [March 15, 2019, 10:26pm UTC](https://forums.eveonline.com/t/cancelling-ardour-buy-orders-results-in-negative-isk/146411/1 "2019-03-15T22:26:32Z")

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I thought cancelling the order was supposed to give me the isk back.  
The amount is seen in negative numbers and red and does not show in transactions or market transactions.  
And…it’s gone.

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**Author:** ![Black\_Pedro](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/black_pedro/32/257285_2.png) [@Black\_Pedro](https://forums.eveonline.com/u/Black_Pedro)\
**Post date:** [March 15, 2019, 10:34pm UTC](https://forums.eveonline.com/t/cancelling-ardour-buy-orders-results-in-negative-isk/146411/2 "2019-03-15T22:34:18Z")

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> [@Radical\_Posture](#):
>
> I thought cancelling the order was supposed to give me the isk back.  
> The amount is seen in negative numbers and red and does not show in transactions or market transactions.  
> And…it’s gone.

When you cancel a buy order you do get the ISK that was held in escrow back, which is the bulk of it. However, the broker fee - typically less than a few percent is non-refundable.

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**Author:** ![Joseph\_Panacan](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/joseph_panacan/32/461889_2.png) [@Joseph\_Panacan](https://forums.eveonline.com/u/Joseph_Panacan)\
**Post date:** [March 18, 2019, 5:29pm UTC](https://forums.eveonline.com/t/cancelling-ardour-buy-orders-results-in-negative-isk/146411/3 "2019-03-18T17:29:32Z")

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In this case, you should be filling a support ticket rather than doing this on forum  
or at least post a screen cap to prove it  
any ISD here?

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**Author:** ![Brewlar\_Kuvakei](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/brewlar_kuvakei/32/422694_2.png) [@Brewlar\_Kuvakei](https://forums.eveonline.com/u/Brewlar_Kuvakei)\
**Post date:** [March 18, 2019, 5:31pm UTC](https://forums.eveonline.com/t/cancelling-ardour-buy-orders-results-in-negative-isk/146411/4 "2019-03-18T17:31:01Z")

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Almost certainly confused due to broker fee but I will look now. I checked but could not replicate.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [June 16, 2019, 5:38pm UTC](https://forums.eveonline.com/t/cancelling-ardour-buy-orders-results-in-negative-isk/146411/5 "2019-06-16T17:38:23Z")

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