# Cannot login with my STEAM account after today's launcher update

**URL:** <https://forums.eveonline.com/t/cannot-login-with-my-steam-account-after-todays-launcher-update/107238>\
**Category:** General Issues\
**Created:** [September 18, 2018, 3:10pm UTC](https://forums.eveonline.com/t/cannot-login-with-my-steam-account-after-todays-launcher-update/107238 "2018-09-18T15:10:02Z")\
**Posts on this page:** 18\
**Page:** 1

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**Author:** ![Eewww](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/eewww/32/19351_2.png) [@Eewww](https://forums.eveonline.com/u/Eewww)\
**Post date:** [September 18, 2018, 3:10pm UTC](https://forums.eveonline.com/t/cannot-login-with-my-steam-account-after-todays-launcher-update/107238/1 "2018-09-18T15:10:03Z")

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subj:

 ![111](https://global.discourse-cdn.com/eveonline/original/3X/9/5/950a20dd0929f5c8679b4a4ff36b02e7e70c339e.png)

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**Author:** ![Aurora\_Omber](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/aurora_omber/32/97286_2.png) [@Aurora\_Omber](https://forums.eveonline.com/u/Aurora_Omber)\
**Post date:** [September 18, 2018, 3:12pm UTC](https://forums.eveonline.com/t/cannot-login-with-my-steam-account-after-todays-launcher-update/107238/2 "2018-09-18T15:12:13Z")

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another day of this crap

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**Author:** ![Rinzler90](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rinzler90/32/332811_2.png) [@Rinzler90](https://forums.eveonline.com/u/Rinzler90)\
**Post date:** [September 18, 2018, 3:12pm UTC](https://forums.eveonline.com/t/cannot-login-with-my-steam-account-after-todays-launcher-update/107238/3 "2018-09-18T15:12:39Z")

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yup i get the same thing.

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**Author:** ![Rotas\_C](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rotas_c/32/81429_2.png) [@Rotas\_C](https://forums.eveonline.com/u/Rotas_C)\
**Post date:** [September 18, 2018, 3:12pm UTC](https://forums.eveonline.com/t/cannot-login-with-my-steam-account-after-todays-launcher-update/107238/4 "2018-09-18T15:12:44Z")

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+1 here. Connection dropped in all windows, then when attempting to relog - i see pic above

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**Author:** ![Myntha\_Chastot](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/myntha_chastot/32/93803_2.png) [@Myntha\_Chastot](https://forums.eveonline.com/u/Myntha_Chastot)\
**Post date:** [September 18, 2018, 3:14pm UTC](https://forums.eveonline.com/t/cannot-login-with-my-steam-account-after-todays-launcher-update/107238/5 "2018-09-18T15:14:27Z")

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Looks like there might be a more general issue going on with the login server as well. Bunch of us in my alliance just got a socket closed and we can’t relog

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**Author:** ![Durgan\_Kael](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/durgan_kael/32/84278_2.png) [@Durgan\_Kael](https://forums.eveonline.com/u/Durgan_Kael)\
**Post date:** [September 18, 2018, 3:14pm UTC](https://forums.eveonline.com/t/cannot-login-with-my-steam-account-after-todays-launcher-update/107238/6 "2018-09-18T15:14:56Z")

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+1, was able to log one account on earlier today, but can’t get into my main account now.

Getting “error occurred while refreshing token.”

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**Author:** ![Rotas\_C](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rotas_c/32/81429_2.png) [@Rotas\_C](https://forums.eveonline.com/u/Rotas_C)\
**Post date:** [September 18, 2018, 3:15pm UTC](https://forums.eveonline.com/t/cannot-login-with-my-steam-account-after-todays-launcher-update/107238/7 "2018-09-18T15:15:57Z")

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meanwhile eve-offline shows all servers up

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**Author:** ![Ikarus\_Nardieu](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ikarus_nardieu/32/174402_2.png) [@Ikarus\_Nardieu](https://forums.eveonline.com/u/Ikarus_Nardieu)\
**Post date:** [September 18, 2018, 3:16pm UTC](https://forums.eveonline.com/t/cannot-login-with-my-steam-account-after-todays-launcher-update/107238/8 "2018-09-18T15:16:31Z")

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I also was kicked out with two accounts and can’t relog

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**Author:** ![Dori\_Long](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dori_long/32/84228_2.png) [@Dori\_Long](https://forums.eveonline.com/u/Dori_Long)\
**Post date:** [September 18, 2018, 3:16pm UTC](https://forums.eveonline.com/t/cannot-login-with-my-steam-account-after-todays-launcher-update/107238/9 "2018-09-18T15:16:40Z")

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Tried removing accounts and re-adding, but the launcher wont show the accounts im adding.

so im stuck now.

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**Author:** ![Rinzler90](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rinzler90/32/332811_2.png) [@Rinzler90](https://forums.eveonline.com/u/Rinzler90)\
**Post date:** [September 18, 2018, 3:16pm UTC](https://forums.eveonline.com/t/cannot-login-with-my-steam-account-after-todays-launcher-update/107238/10 "2018-09-18T15:16:41Z")

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![Screenshot%20(95)](https://global.discourse-cdn.com/eveonline/original/3X/1/f/1ffdf03803a1341821e1f4ac50f304ea50550fe9.png)

trying to login

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**Author:** ![Dravick\_Afterthought](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dravick_afterthought/32/282017_2.png) [@Dravick\_Afterthought](https://forums.eveonline.com/u/Dravick_Afterthought)\
**Post date:** [September 18, 2018, 3:17pm UTC](https://forums.eveonline.com/t/cannot-login-with-my-steam-account-after-todays-launcher-update/107238/11 "2018-09-18T15:17:40Z")

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I was logged on to an account from immediately after downtime until about 10 minutes ago. Logged off to change character, can’t log on again.

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**Author:** ![Myntha\_Chastot](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/myntha_chastot/32/93803_2.png) [@Myntha\_Chastot](https://forums.eveonline.com/u/Myntha_Chastot)\
**Post date:** [September 18, 2018, 3:19pm UTC](https://forums.eveonline.com/t/cannot-login-with-my-steam-account-after-todays-launcher-update/107238/12 "2018-09-18T15:19:29Z")

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That’s right around when my characters all got the socket closed error. Clearly it’s your fault!!! 🗡 🗡 🗡

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**Author:** ![Rotas\_C](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rotas_c/32/81429_2.png) [@Rotas\_C](https://forums.eveonline.com/u/Rotas_C)\
**Post date:** [September 18, 2018, 3:20pm UTC](https://forums.eveonline.com/t/cannot-login-with-my-steam-account-after-todays-launcher-update/107238/13 "2018-09-18T15:20:39Z")

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fock 🤬

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**Author:** ![Ikarus\_Nardieu](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ikarus_nardieu/32/174402_2.png) [@Ikarus\_Nardieu](https://forums.eveonline.com/u/Ikarus_Nardieu)\
**Post date:** [September 18, 2018, 3:20pm UTC](https://forums.eveonline.com/t/cannot-login-with-my-steam-account-after-todays-launcher-update/107238/14 "2018-09-18T15:20:40Z")

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the onlinecount is minimizing, probably there will be another severcrash

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**Author:** ![Dravick\_Afterthought](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dravick_afterthought/32/282017_2.png) [@Dravick\_Afterthought](https://forums.eveonline.com/u/Dravick_Afterthought)\
**Post date:** [September 18, 2018, 3:20pm UTC](https://forums.eveonline.com/t/cannot-login-with-my-steam-account-after-todays-launcher-update/107238/15 "2018-09-18T15:20:53Z")

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My evil plan is working I see 🙂

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**Author:** ![Myntha\_Chastot](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/myntha_chastot/32/93803_2.png) [@Myntha\_Chastot](https://forums.eveonline.com/u/Myntha_Chastot)\
**Post date:** [September 18, 2018, 3:33pm UTC](https://forums.eveonline.com/t/cannot-login-with-my-steam-account-after-todays-launcher-update/107238/16 "2018-09-18T15:33:36Z")

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> <https://twitter.com/EVE_status/status/1042071973763985409>

Given that the number online hasn’t dropped below 18k, it does seem to be limited to a few of us.

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**Author:** ![Christopher\_Annages](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/christopher_annages/32/489553_2.png) [@Christopher\_Annages](https://forums.eveonline.com/u/Christopher_Annages)\
**Post date:** [September 18, 2018, 3:35pm UTC](https://forums.eveonline.com/t/cannot-login-with-my-steam-account-after-todays-launcher-update/107238/17 "2018-09-18T15:35:09Z")

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Having the same issue. I deleted my accounts on the launcher and tried to add them again and its not adding the accounts back.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [December 17, 2018, 3:35pm UTC](https://forums.eveonline.com/t/cannot-login-with-my-steam-account-after-todays-launcher-update/107238/18 "2018-12-17T15:35:12Z")

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