# Cannot stay connected for more than a few minutes D/C

**URL:** <https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540>\
**Category:** General Issues\
**Created:** [May 8, 2020, 4:00pm UTC](https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540 "2020-05-08T16:00:56Z")\
**Posts on this page:** 20\
**Page:** 4

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**Author:** ![Sumlayen\_Chanlin](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sumlayen_chanlin/32/204134_2.png) [@Sumlayen\_Chanlin](https://forums.eveonline.com/u/Sumlayen_Chanlin)\
**Post date:** [May 11, 2020, 10:33pm UTC](https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540/63 "2020-05-11T22:33:20Z")

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No West Georgia

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**Author:** ![CCP\_Explorer](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_explorer/32/385081_2.png) [@CCP\_Explorer](https://forums.eveonline.com/u/CCP_Explorer)\
**Post date:** [May 11, 2020, 11:25pm UTC](https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540/64 "2020-05-11T23:25:06Z")

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> [@Langbard\_Vafud](#):
>
> The only people I’m aware that made any changes to their network recently was CCP.

That is correct and that change exposed a bad interaction between WOW!'s network and Cloudflare’s network. Cloudflare, as our network partner, is following up on the issue.

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**Author:** ![CCP\_Explorer](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_explorer/32/385081_2.png) [@CCP\_Explorer](https://forums.eveonline.com/u/CCP_Explorer)\
**Post date:** [May 11, 2020, 11:26pm UTC](https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540/65 "2020-05-11T23:26:01Z")

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> [@Langbard\_Vafud](#):
>
> Failed to fetch ads, e = \<urlopen error [SSL: SSLV3\_ALERT\_HANDSHAKE\_FAILURE] sslv3 alert handshake failure (\_ssl.c:1041)\>

This is a known issue, a fix is pending deployment. The ads will flow again soon.

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**Author:** ![Sumlayen\_Chanlin](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sumlayen_chanlin/32/204134_2.png) [@Sumlayen\_Chanlin](https://forums.eveonline.com/u/Sumlayen_Chanlin)\
**Post date:** [May 12, 2020, 12:34am UTC](https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540/66 "2020-05-12T00:34:58Z")

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Im in Columbus where are you?

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**Author:** ![Mysterii](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mysterii/32/304757_2.png) [@Mysterii](https://forums.eveonline.com/u/Mysterii)\
**Post date:** [May 12, 2020, 1:08am UTC](https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540/67 "2020-05-12T01:08:44Z")

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Same in columbus northside

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**Author:** ![Sumlayen\_Chanlin](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sumlayen_chanlin/32/204134_2.png) [@Sumlayen\_Chanlin](https://forums.eveonline.com/u/Sumlayen_Chanlin)\
**Post date:** [May 12, 2020, 1:23am UTC](https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540/68 "2020-05-12T01:23:27Z")

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Same here we may be neighbors =)

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**Author:** ![Mysterii](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mysterii/32/304757_2.png) [@Mysterii](https://forums.eveonline.com/u/Mysterii)\
**Post date:** [May 12, 2020, 2:01am UTC](https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540/69 "2020-05-12T02:01:46Z")

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haha that would be crazy!

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**Author:** ![Vindicus](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/vindicus/32/361318_2.png) [@Vindicus](https://forums.eveonline.com/u/Vindicus)\
**Post date:** [May 12, 2020, 11:58am UTC](https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540/70 "2020-05-12T11:58:18Z")

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I’m having the same issues here in Detroit, Michigan. Sometimes I can’t even finish logging in before I disconnect.

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**Author:** ![Delilah\_Widow\_Belland](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/delilah_widow_belland/32/196215_2.png) [@Delilah\_Widow\_Belland](https://forums.eveonline.com/u/Delilah_Widow_Belland)\
**Post date:** [May 12, 2020, 3:43pm UTC](https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540/71 "2020-05-12T15:43:26Z")

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Same as well in the Detroit area. Only a VPN resolves the issue. Has anyone had any luck contacting WoW Technical Support? Maybe we could all tag in on the same ticket number?

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**Author:** ![Merrin\_Farthing](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/merrin_farthing/32/202883_2.png) [@Merrin\_Farthing](https://forums.eveonline.com/u/Merrin_Farthing)\
**Post date:** [May 12, 2020, 5:06pm UTC](https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540/72 "2020-05-12T17:06:33Z")

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I am having constant disconnects as well relogging for the third time on a 7 jump trip. I have spectrum internet not WOW. Los Angeles. Make that 5 relogs

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**Author:** ![Langbard\_Vafud](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/langbard_vafud/32/204232_2.png) [@Langbard\_Vafud](https://forums.eveonline.com/u/Langbard_Vafud)\
**Post date:** [May 12, 2020, 5:46pm UTC](https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540/73 "2020-05-12T17:46:32Z")

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Yeah, I know your patch notes says you fixed it, but I still get it. It’s CCP that’s dropping WOW users. It started when you did extended downtime to mess with your networks to drop traffic to fix DDoS issues.

 ![may 12th](https://global.discourse-cdn.com/eveonline/original/3X/0/9/091adea8d8b82317dd70abff8ec0b9810f376963.png)  
I think it’s related to the error you pretend you’re not having with maintaining connections to WOW users. You are blocking connections to them. Nothing is fixed.

If stumbled upon this page from the web you’re wondering “should I subcribe to eve online?” “Should I play this game?” The answer is no and. Company will take your money, devs block your ISP, deny they’ve done it, and not refund you lost weeks of time.

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**Author:** ![Langbard\_Vafud](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/langbard_vafud/32/204232_2.png) [@Langbard\_Vafud](https://forums.eveonline.com/u/Langbard_Vafud)\
**Post date:** [May 12, 2020, 6:05pm UTC](https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540/74 "2020-05-12T18:05:50Z")

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It is day 5 since CCP blocked my ISP. I’m asking CCP to stop dropping my ISP’s traffic.

 ![ccpsucks](https://global.discourse-cdn.com/eveonline/original/3X/5/7/57f96419766e9d8f877cda8488049dd3d55687fd.png)

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<div class="post-metadata">

**Author:** ![Phreakytoes](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/phreakytoes/32/205061_2.png) [@Phreakytoes](https://forums.eveonline.com/u/Phreakytoes)\
**Post date:** [May 12, 2020, 8:15pm UTC](https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540/75 "2020-05-12T20:15:50Z")

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I’m west of you in Marysville, same issue.

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<div class="post-metadata">

**Author:** ![Langbard\_Vafud](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/langbard_vafud/32/204232_2.png) [@Langbard\_Vafud](https://forums.eveonline.com/u/Langbard_Vafud)\
**Post date:** [May 12, 2020, 10:10pm UTC](https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540/76 "2020-05-12T22:10:58Z")

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Tough ■■■■. CCP bascially said “Yeah, I know we fundamentally changed our network with an extended downtime and it’s blocking players in the US, but it’s not our fault.” They’re not looking into it. Looks permanent.

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**Author:** ![Ixiaan](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ixiaan/32/205077_2.png) [@Ixiaan](https://forums.eveonline.com/u/Ixiaan)\
**Post date:** [May 12, 2020, 10:22pm UTC](https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540/77 "2020-05-12T22:22:25Z")

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Same issue here, haven’t been able to login for more than a few minutes for almost a week.

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**Author:** ![Langbard\_Vafud](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/langbard_vafud/32/204232_2.png) [@Langbard\_Vafud](https://forums.eveonline.com/u/Langbard_Vafud)\
**Post date:** [May 12, 2020, 10:24pm UTC](https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540/78 "2020-05-12T22:24:04Z")

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CCP doesn’t issue refunds for lost time. Keep that in mind if you ever decide to give them money again.

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**Author:** ![Zimmorales](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/zimmorales/32/188542_2.png) [@Zimmorales](https://forums.eveonline.com/u/Zimmorales)\
**Post date:** [May 12, 2020, 10:27pm UTC](https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540/79 "2020-05-12T22:27:06Z")

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Columbus here too Eastside 😃 I seriously LOL the person asking if its a yearly problem at CCP. Good on them for not denying it because it is 100% true.

CCP still ignoring my ticket like it does not exist. No reply’s for days, I even asked if anyone was still there on the otherside… lawl.

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**Author:** ![WhyYou\_DeadThough](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/whyyou_deadthough/32/204639_2.png) [@WhyYou\_DeadThough](https://forums.eveonline.com/u/WhyYou_DeadThough)\
**Post date:** [May 13, 2020, 3:52am UTC](https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540/80 "2020-05-13T03:52:26Z")

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I don’t want to jinx anything, but I have been able to been logged in for about 15 minutes now for the first time in 5 days. I would encourage anyone with WOW! that has been unable to play since Friday to try and see if they seem the same success. Maybe they fixed it.

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**Author:** ![Kayaman](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kayaman/32/174310_2.png) [@Kayaman](https://forums.eveonline.com/u/Kayaman)\
**Post date:** [May 13, 2020, 5:39am UTC](https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540/81 "2020-05-13T05:39:20Z")

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Just lost connection after about 10 minutes. lol way to jinx it!

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<div class="post-metadata">

**Author:** ![CCP\_Explorer](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_explorer/32/385081_2.png) [@CCP\_Explorer](https://forums.eveonline.com/u/CCP_Explorer)\
**Post date:** [May 13, 2020, 9:45am UTC](https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540/82 "2020-05-13T09:45:00Z")

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> [@Langbard\_Vafud](#):
>
> They’re not looking into it.

This is absolutely and categorically incorrect. As I have stated multiple times in this forum thread then CCP did not block WOW! Internet and as I have also stated multiple times in this thread then our network partner, Cloudflare, is actively looking into the matter.

Findings last night indicate that the problem is on WOW! Internet’s end, we have a detailed report from Cloudflare on how neither CCP nor Cloudflare can fix this but a recommendation to WOW! Internet on who they can fix this and we are bringing those findings to WOW! Internet for their examination.

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