# Cannot stay connected for more than a few minutes D/C

**URL:** <https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540>\
**Category:** General Issues\
**Created:** [May 8, 2020, 4:00pm UTC](https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540 "2020-05-08T16:00:56Z")\
**Posts on this page:** 1\
**Showing post:** 104

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**Author:** ![CCP\_Explorer](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_explorer/32/385081_2.png) [@CCP\_Explorer](https://forums.eveonline.com/u/CCP_Explorer)\
**Post date:** [May 15, 2020, 8:12pm UTC](https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540/104 "2020-05-15T20:12:55Z")

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> [@Zhalyd\_Lyehin](#):
>
> I am decidedly not living in that third world country called USA and I do not use WOW.

Please do me a favour, read [Are you experiencing issues staying connected to EVE Online?](https://forums.eveonline.com/t/are-you-experiencing-issues-staying-connected-to-eve-online/241090) and follow the instructions there.

In addition to the details there then we are in particular interested in knowing if these issue started on 8 May, or existed before 8 May (and got worse on 8 May). Please include this in your support request.

Also, have you looked at your connection with your ISP?

And your wireless connection if you are using a wireless network. I’m not kidding but Virgin Media users in the UK have had to upgrade from older 2.0a Virgin Media super hubs to newer 3.0 hubs to get games in general and EVE Online in particular to work.

Please include all this in your support request.

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_[View the full topic](https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540)._