# Can's add accounts on new launcher

**URL:** <https://forums.eveonline.com/t/cans-add-accounts-on-new-launcher/146839>\
**Category:** EVE Launcher\
**Created:** [March 17, 2019, 10:05pm UTC](https://forums.eveonline.com/t/cans-add-accounts-on-new-launcher/146839 "2019-03-17T22:05:51Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Nichola\_Kreed](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nichola_kreed/32/175991_2.png) [@Nichola\_Kreed](https://forums.eveonline.com/u/Nichola_Kreed)\
**Post date:** [March 17, 2019, 10:05pm UTC](https://forums.eveonline.com/t/cans-add-accounts-on-new-launcher/146839/1 "2019-03-17T22:05:51Z")

</div>

here is my problem with the new launcher on my new PC.  
I have 6 accounts and played for years. I recently build a new PC. and I have some problem with eve launcher on it. the problem is rather complicated so plz follow the list.  
1: all my 6 accounts works fine on old PC  
2: I copied entire eve client and caches to a SSD and transfer it to my new PC  
3: EVE works on new PC (still on old SSD). I also used launcher’s shared cache to make sure it pointed to new cache folder on new PC  
4: transfer eve and caches to another SSD drive in new PC. pointed eve to new cache location.  
5: delete eve and cache from OLD SSD.  
6: log in with eve from new drive. all 6 accounts. and did 6 verification codes. they all works. let eve launcher remember all accounts.  
7: reboot PC and tried eve again. all accounts gone. tired to add accounts can’t add any thing. the add account’s window blinked and re-flashed. all field went back to blank.  
8: reboot PC and try again. same problem. tried to enter wrong password. and got error message. no respond on right PW.  
9: tried log in on old PC. it still works.  
10: delete EVE from new PC. and download it to do a full installation. 4 of my 6 accounts works. 2 accounts had same problem with the step 8.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [June 15, 2019, 10:05pm UTC](https://forums.eveonline.com/t/cans-add-accounts-on-new-launcher/146839/2 "2019-06-15T22:05:54Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.