# Cant log in after upgrading to Omega **URL:** \ **Category:** General Issues\ **Created:** [December 6, 2018, 12:30pm UTC](https://forums.eveonline.com/t/cant-log-in-after-upgrading-to-omega/125055 "2018-12-06T12:30:40Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Batz\_Depofijos](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/batz_depofijos/32/108467_2.png) [@Batz\_Depofijos](https://forums.eveonline.com/u/Batz_Depofijos)\ **Post date:** [December 6, 2018, 12:30pm UTC](https://forums.eveonline.com/t/cant-log-in-after-upgrading-to-omega/125055/1 "2018-12-06T12:30:40Z")
Hi I upgraded to Omega today and now i cant log in using my correct usename and password. I even reset my password and that has made no difference. See the attached picture Please help ![image](https://global.discourse-cdn.com/eveonline/original/3X/7/8/7841888c80ec73746172fa7586af253b06763c47.jpeg) ---
**Author:** ![Batz\_Depofijos](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/batz_depofijos/32/108467_2.png) [@Batz\_Depofijos](https://forums.eveonline.com/u/Batz_Depofijos)\ **Post date:** [December 6, 2018, 12:31pm UTC](https://forums.eveonline.com/t/cant-log-in-after-upgrading-to-omega/125055/2 "2018-12-06T12:31:22Z")
Just had this reply **Hi, I’m GM Eidolon.** **Our developers are aware of this issue and are working to fix it as soon as possible.** **We apologize for any inconveniences this may have caused and we appreciate your patience and understanding.** **Feel free to update this ticket if you have any other questions.** I hope its not a long fix ---
**Author:** ![Cooper\_Meghezi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cooper_meghezi/32/150751_2.png) [@Cooper\_Meghezi](https://forums.eveonline.com/u/Cooper_Meghezi)\ **Post date:** [December 6, 2018, 12:45pm UTC](https://forums.eveonline.com/t/cant-log-in-after-upgrading-to-omega/125055/3 "2018-12-06T12:45:41Z")
Same here, can’t login with any account. No change made since yesterday except the small update from DT. It happened already one time with the triglavian expansion, they fixed it after three hours if I remember right. Don’t hesitate to update if your status changes Cache was cleared ---
**Author:** ![Batz\_Depofijos](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/batz_depofijos/32/108467_2.png) [@Batz\_Depofijos](https://forums.eveonline.com/u/Batz_Depofijos)\ **Post date:** [December 6, 2018, 12:54pm UTC](https://forums.eveonline.com/t/cant-log-in-after-upgrading-to-omega/125055/4 "2018-12-06T12:54:11Z")
Will update as soon as i have any further information ---
**Author:** ![Cooper\_Meghezi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cooper_meghezi/32/150751_2.png) [@Cooper\_Meghezi](https://forums.eveonline.com/u/Cooper_Meghezi)\ **Post date:** [December 6, 2018, 1:03pm UTC](https://forums.eveonline.com/t/cant-log-in-after-upgrading-to-omega/125055/5 "2018-12-06T13:03:10Z")
Actual thread: > [@\[RESOLVED\] - 2018/12/06 - Login Issues](https://forums.eveonline.com/t/2018-12-06-login-issues/125058/107): > > Just so people coming in near the end don’t miss it. ---
**Author:** ![Batz\_Depofijos](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/batz_depofijos/32/108467_2.png) [@Batz\_Depofijos](https://forums.eveonline.com/u/Batz_Depofijos)\ **Post date:** [December 6, 2018, 1:08pm UTC](https://forums.eveonline.com/t/cant-log-in-after-upgrading-to-omega/125055/6 "2018-12-06T13:08:30Z")
My latest update \*\*Hi there! I’m GM Cyberraga. For now we cannot promise any notifications as we cannot solve the issue yet. I’d recommend you to try to login a little bit later. Sorry for the inconveniences.\*\* ---
**Author:** ![Cooper\_Meghezi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cooper_meghezi/32/150751_2.png) [@Cooper\_Meghezi](https://forums.eveonline.com/u/Cooper_Meghezi)\ **Post date:** [December 6, 2018, 2:00pm UTC](https://forums.eveonline.com/t/cant-log-in-after-upgrading-to-omega/125055/7 "2018-12-06T14:00:46Z")
All good and ready ---
**Author:** ![Batz\_Depofijos](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/batz_depofijos/32/108467_2.png) [@Batz\_Depofijos](https://forums.eveonline.com/u/Batz_Depofijos)\ **Post date:** [December 6, 2018, 2:05pm UTC](https://forums.eveonline.com/t/cant-log-in-after-upgrading-to-omega/125055/8 "2018-12-06T14:05:52Z")
Perfect just in time for me to to work 😪 ---
**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\ **Post date:** [March 6, 2019, 2:05pm UTC](https://forums.eveonline.com/t/cant-log-in-after-upgrading-to-omega/125055/9 "2019-03-06T14:05:59Z")
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