# Can't log in. Like at all

**URL:** <https://forums.eveonline.com/t/cant-log-in-like-at-all/234493>\
**Category:** General Issues\
**Created:** [April 21, 2020, 3:31pm UTC](https://forums.eveonline.com/t/cant-log-in-like-at-all/234493 "2020-04-21T15:31:06Z")\
**Posts on this page:** 5\
**Page:** 2

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**Author:** ![Trudeaux\_Margaret](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/trudeaux_margaret/32/245591_2.png) [@Trudeaux\_Margaret](https://forums.eveonline.com/u/Trudeaux_Margaret)\
**Post date:** [April 22, 2020, 7:26pm UTC](https://forums.eveonline.com/t/cant-log-in-like-at-all/234493/21 "2020-04-22T19:26:39Z")

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> [@Inibri\_en\_Chalune](#):
>
> But I will say this support article solved the problem for me at least: [https://support.eveonline.com/hc/en-us/articles/360002928779?input\_string=slow%2Funable+to+log+on+to+the+game](https://support.eveonline.com/hc/en-us/articles/360002928779?input_string=slow%2Funable+to+log+on+to+the+game)

Tried this today and so far, the log in process is going more smoothly.

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**Author:** ![PinkMonkey\_Dragon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/pinkmonkey_dragon/32/79845_2.png) [@PinkMonkey\_Dragon](https://forums.eveonline.com/u/PinkMonkey_Dragon)\
**Post date:** [April 22, 2020, 10:16pm UTC](https://forums.eveonline.com/t/cant-log-in-like-at-all/234493/22 "2020-04-22T22:16:33Z")

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Ugh. same issue. Cant play. Cleared cashe. So, short of replacing the launcher i dont think i’ll happen.

First time i start game launcher it shows up as a white box, unable to interact.

Force that to close. reopen. Launcher opens, but when i start an account it says it adds it to queue, greys out the account like it’s launched, and NOTHING happens.

All accounts. All computers.

CCP pls.

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**Author:** ![Arisha\_Moon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/arisha_moon/32/420765_2.png) [@Arisha\_Moon](https://forums.eveonline.com/u/Arisha_Moon)\
**Post date:** [April 23, 2020, 4:24pm UTC](https://forums.eveonline.com/t/cant-log-in-like-at-all/234493/23 "2020-04-23T16:24:32Z")

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![](https://global.discourse-cdn.com/eveonline/original/3X/2/7/27e03aa24c972d0c027b334f7d1811d3a9329822.png)

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**Author:** ![PinkMonkey\_Dragon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/pinkmonkey_dragon/32/79845_2.png) [@PinkMonkey\_Dragon](https://forums.eveonline.com/u/PinkMonkey_Dragon)\
**Post date:** [April 24, 2020, 10:12pm UTC](https://forums.eveonline.com/t/cant-log-in-like-at-all/234493/24 "2020-04-24T22:12:24Z")

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Replaced launcher. Uninstalled. reinstalled.

Still cannot connect.

Launcher opens, click on account–says account added to que, and it just flat out never opens. Tried everything. Once account is added to queue, it greys it out even though it hasnt launched, i cant click it again.

busted AF.

petition in, if i hear anything, i’ll let y’all know.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [July 23, 2020, 10:12pm UTC](https://forums.eveonline.com/t/cant-log-in-like-at-all/234493/25 "2020-07-23T22:12:27Z")

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