# Can't Log In - Prompted to Upgrade to Omega Bug \[Solved\] **URL:** \ **Category:** New Citizens Q&A\ **Tags:** bug-reporting\ **Created:** [March 18, 2020, 4:26pm UTC](https://forums.eveonline.com/t/cant-log-in-prompted-to-upgrade-to-omega-bug-solved/226433 "2020-03-18T16:26:03Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Shipwreck\_Jones](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/shipwreck_jones/32/274382_2.png) [@Shipwreck\_Jones](https://forums.eveonline.com/u/Shipwreck_Jones)\ **Post date:** [March 18, 2020, 4:26pm UTC](https://forums.eveonline.com/t/cant-log-in-prompted-to-upgrade-to-omega-bug-solved/226433/1 "2020-03-18T16:26:03Z")
Will file a bug report, but wanted to post this in case it might help someone else. **Symptoms** I was logging into alpha accounts in order to add to skill queues, and after logging out of one of them, I found that I couldn’t log into any others. Instead, I kept getting the prompt to upgrade to omega. It seems the game thought that I still had an account logged in, and was prompting me to upgrade in order to log in more than one account at a time. A restart didn’t help. **Solution** I couldn’t remember what was the last account I had logged in, so, I started all my alpha accounts, and tried logging into each one until I found one that let me log in. I immediately logged back out, hoping that game would now recognize that the account was logged out, and… it worked! I could then log into my other accounts. ---
**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\ **Post date:** [June 16, 2020, 4:36pm UTC](https://forums.eveonline.com/t/cant-log-in-prompted-to-upgrade-to-omega-bug-solved/226433/2 "2020-06-16T16:36:32Z")
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