# Can't login in Singularity

**URL:** <https://forums.eveonline.com/t/cant-login-in-singularity/28092>\
**Category:** Test Server Feedback\
**Created:** [September 28, 2017, 4:26pm UTC](https://forums.eveonline.com/t/cant-login-in-singularity/28092 "2017-09-28T16:26:36Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![Lepus\_Echerie](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/lepus_echerie/32/28060_2.png) [@Lepus\_Echerie](https://forums.eveonline.com/u/Lepus_Echerie)\
**Post date:** [September 28, 2017, 4:26pm UTC](https://forums.eveonline.com/t/cant-login-in-singularity/28092/1 "2017-09-28T16:26:36Z")

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Good evening, I have a problem logging in the test server. When I enter data to log in, I leave the window telling me that my username and / or password is wrong. With the same data normally within “Tranquility”. The account was created for just over 40 days. How can I fix it?

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**Author:** ![Thatcher\_Annages](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/thatcher_annages/32/28075_2.png) [@Thatcher\_Annages](https://forums.eveonline.com/u/Thatcher_Annages)\
**Post date:** [September 28, 2017, 5:16pm UTC](https://forums.eveonline.com/t/cant-login-in-singularity/28092/2 "2017-09-28T17:16:09Z")

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Same with me, only my account was created more recently. I wonder if another account is required to log into singularity?

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**Author:** ![Wander\_Prian](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/wander_prian/32/394208_2.png) [@Wander\_Prian](https://forums.eveonline.com/u/Wander_Prian)\
**Post date:** [September 28, 2017, 5:26pm UTC](https://forums.eveonline.com/t/cant-login-in-singularity/28092/3 "2017-09-28T17:26:32Z")

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Singularity isn’t updated all the time. CCP mirrors the database when they have time/they need it. If you didn’t have a account before the last mirror, you don’t have access to Singularity

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**Author:** ![Graxx\_Katarn](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/graxx_katarn/32/35637_2.png) [@Graxx\_Katarn](https://forums.eveonline.com/u/Graxx_Katarn)\
**Post date:** [November 5, 2017, 6:17am UTC](https://forums.eveonline.com/t/cant-login-in-singularity/28092/4 "2017-11-05T06:17:03Z")

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Would you happen to have a rough estimate of how long the wait periods are between each mirror? I’m itching to field test some fits without having to lose millions if they don’t work.

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**Author:** ![Smilin\_Jay\_Gallentealt](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/smilin_jay_gallentealt/32/97461_2.png) [@Smilin\_Jay\_Gallentealt](https://forums.eveonline.com/u/Smilin_Jay_Gallentealt)\
**Post date:** [November 5, 2017, 7:34am UTC](https://forums.eveonline.com/t/cant-login-in-singularity/28092/5 "2017-11-05T07:34:15Z")

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3-4 months… usually after a major release… last mirror was in August, so probably soon…

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**Author:** ![ScarletCate\_Darcy](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/scarletcate_darcy/32/35741_2.png) [@ScarletCate\_Darcy](https://forums.eveonline.com/u/ScarletCate_Darcy)\
**Post date:** [November 5, 2017, 5:18pm UTC](https://forums.eveonline.com/t/cant-login-in-singularity/28092/6 "2017-11-05T17:18:17Z")

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I also can’t log in to Singularity but can for Tranquility. I have updated my password, but Singularity is not recognizing it.

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**Author:** ![goliath\_Kado](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/goliath_kado/32/25336_2.png) [@goliath\_Kado](https://forums.eveonline.com/u/goliath_Kado)\
**Post date:** [November 5, 2017, 6:40pm UTC](https://forums.eveonline.com/t/cant-login-in-singularity/28092/7 "2017-11-05T18:40:42Z")

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I can not log in to singularity as well but due to license agreement update as there is no accept button for me.

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**Author:** ![Trina\_Ravine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/trina_ravine/32/35761_2.png) [@Trina\_Ravine](https://forums.eveonline.com/u/Trina_Ravine)\
**Post date:** [November 5, 2017, 7:48pm UTC](https://forums.eveonline.com/t/cant-login-in-singularity/28092/8 "2017-11-05T19:48:00Z")

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Same issue - Account is 1 year old

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**Author:** ![DayzRunner\_Arran](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dayzrunner_arran/32/317609_2.png) [@DayzRunner\_Arran](https://forums.eveonline.com/u/DayzRunner_Arran)\
**Post date:** [November 7, 2017, 1:32am UTC](https://forums.eveonline.com/t/cant-login-in-singularity/28092/9 "2017-11-07T01:32:41Z")

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Same issue here. 😛

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**Author:** ![Smilin\_Jay\_Gallentealt](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/smilin_jay_gallentealt/32/97461_2.png) [@Smilin\_Jay\_Gallentealt](https://forums.eveonline.com/u/Smilin_Jay_Gallentealt)\
**Post date:** [November 7, 2017, 3:06pm UTC](https://forums.eveonline.com/t/cant-login-in-singularity/28092/10 "2017-11-07T15:06:39Z")

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> [@goliath\_Kado](#):
>
> I can not log in to singularity as well but due to license agreement update as there is no accept button for me.

If you hold down the Tab key, it should scroll down to the hidden buttons.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [February 5, 2018, 3:06pm UTC](https://forums.eveonline.com/t/cant-login-in-singularity/28092/11 "2018-02-05T15:06:53Z")

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