# Can't login to sisi "Invalid username / password"

**URL:** <https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782>\
**Category:** Test Server Feedback\
**Created:** [November 7, 2018, 2:06am UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782 "2018-11-07T02:06:32Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Jon\_Stilnox](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jon_stilnox/32/105376_2.png) [@Jon\_Stilnox](https://forums.eveonline.com/u/Jon_Stilnox)\
**Post date:** [November 7, 2018, 2:06am UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/1 "2018-11-07T02:06:33Z")

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hello,  
I can not connect to the “Singularity” server, my account is from 2017, I recently changed the password on my account, I can access Tranquility without problems, but does not work on sisi,  
Connection failed. Possible reasons:  
Invalid username / password  
I submitted a problem report but they advised me to create a thread here since they can only assist with issues on Tranquility.

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**Author:** ![Gallerado](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gallerado/32/105790_2.png) [@Gallerado](https://forums.eveonline.com/u/Gallerado)\
**Post date:** [November 10, 2018, 12:40am UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/2 "2018-11-10T00:40:12Z")

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Yep,

I have been having the exact same issue for ages now…did the same thing as you with regards to “trying” to get support but to not avail. This has been months now and was supposedly fixed with their latest mirror… but its still broken and incredibly frustrating.

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**Author:** ![Amen\_Ray](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/amen_ray/32/105794_2.png) [@Amen\_Ray](https://forums.eveonline.com/u/Amen_Ray)\
**Post date:** [November 10, 2018, 1:08am UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/3 "2018-11-10T01:08:58Z")

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Me too - account created 2006 - have been away from game for a while though so only reactivated omega a month and a half ago.

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**Author:** ![Royally](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/royally/32/388451_2.png) [@Royally](https://forums.eveonline.com/u/Royally)\
**Post date:** [November 10, 2018, 10:16am UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/4 "2018-11-10T10:16:21Z")

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I have the same issue.

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**Author:** ![Zedman2k](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/zedman2k/32/106220_2.png) [@Zedman2k](https://forums.eveonline.com/u/Zedman2k)\
**Post date:** [November 13, 2018, 1:24am UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/5 "2018-11-13T01:24:34Z")

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I have the same issue. Have been a mostly daily for the last 4 years but it is the first time I went to the test server for some corp training. Please help.

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**Author:** ![Frakokk](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/frakokk/32/469446_2.png) [@Frakokk](https://forums.eveonline.com/u/Frakokk)\
**Post date:** [November 13, 2018, 2:37am UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/6 "2018-11-13T02:37:11Z")

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I am having this same issue. I have returned to the game over almost two months ago now and I am still unable to login to the test server.

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**Author:** ![BayneNothos](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/baynenothos/32/158880_2.png) [@BayneNothos](https://forums.eveonline.com/u/BayneNothos)\
**Post date:** [November 24, 2018, 9:21am UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/7 "2018-11-24T09:21:59Z")

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Am getting this too and am being told to post here about it. Good to see that’ll probably do nothing.

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**Author:** ![Ck\_Terra](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ck_terra/32/110636_2.png) [@Ck\_Terra](https://forums.eveonline.com/u/Ck_Terra)\
**Post date:** [December 11, 2018, 1:56pm UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/8 "2018-12-11T13:56:56Z")

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I have the same issue.

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**Author:** ![Gwabje\_Boirelle](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gwabje_boirelle/32/110698_2.png) [@Gwabje\_Boirelle](https://forums.eveonline.com/u/Gwabje_Boirelle)\
**Post date:** [December 11, 2018, 5:57pm UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/9 "2018-12-11T17:57:28Z")

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yup Me too ☹

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**Author:** ![Alex\_Erbe](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/alex_erbe/32/68520_2.png) [@Alex\_Erbe](https://forums.eveonline.com/u/Alex_Erbe)\
**Post date:** [December 12, 2018, 12:40am UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/10 "2018-12-12T00:40:15Z")

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I have the same problem

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**Author:** ![Frakokk](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/frakokk/32/469446_2.png) [@Frakokk](https://forums.eveonline.com/u/Frakokk)\
**Post date:** [December 15, 2018, 6:14am UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/11 "2018-12-15T06:14:14Z")

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Same issue for three months…

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**Author:** ![Lord\_Ivan\_IV](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/lord_ivan_iv/32/169804_2.png) [@Lord\_Ivan\_IV](https://forums.eveonline.com/u/Lord_Ivan_IV)\
**Post date:** [January 4, 2019, 3:45am UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/12 "2019-01-04T03:45:13Z")

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Same issue. This is incredibly frustrating and kinda ridiculous…

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**Author:** ![Konan\_Dex](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/konan_dex/32/115420_2.png) [@Konan\_Dex](https://forums.eveonline.com/u/Konan_Dex)\
**Post date:** [January 23, 2019, 2:53pm UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/13 "2019-01-23T14:53:44Z")

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I’ve been trying to login for 2 weeks without a success. What is the purpose of creating a thread here? Did support help someone here?

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**Author:** ![Jim\_Gonzo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jim_gonzo/32/122058_2.png) [@Jim\_Gonzo](https://forums.eveonline.com/u/Jim_Gonzo)\
**Post date:** [February 25, 2019, 6:07am UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/14 "2019-02-25T06:07:19Z")

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I am having the same issue. add me to the list.

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**Author:** ![Korosov\_Malkovi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/korosov_malkovi/32/156161_2.png) [@Korosov\_Malkovi](https://forums.eveonline.com/u/Korosov_Malkovi)\
**Post date:** [February 26, 2019, 6:11am UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/15 "2019-02-26T06:11:16Z")

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I’ve been playing solid for months now on a several year old account. I should have been mirrored in December but I’m still receiving that error as well.

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**Author:** ![mr\_Hanuman](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mr_hanuman/32/60439_2.png) [@mr\_Hanuman](https://forums.eveonline.com/u/mr_Hanuman)\
**Post date:** [February 27, 2019, 1:12pm UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/16 "2019-02-27T13:12:44Z")

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So… What’s the point creating a thread on Froum, which noone reads?  
I had a test server access, and now I can’t get in…  
Devs, do you have any idea how to fix this?

Upd… Found a way to login. Use your old passwords, if you chaged them between mirroring…

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**Author:** ![Apsidia](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/apsidia/32/312967_2.png) [@Apsidia](https://forums.eveonline.com/u/Apsidia)\
**Post date:** [March 4, 2019, 11:19am UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/17 "2019-03-04T11:19:32Z")

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Same issue: “Login Data Incorrect”, “Incorrect username or password.”  
I reactivated the omega account a month ago after 4 years of absence.

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**Author:** ![Cliona\_Andrews](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cliona_andrews/32/128416_2.png) [@Cliona\_Andrews](https://forums.eveonline.com/u/Cliona_Andrews)\
**Post date:** [April 9, 2019, 8:50pm UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/18 "2019-04-09T20:50:13Z")

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yup same here

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**Author:** ![Wolthar](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/wolthar/32/127626_2.png) [@Wolthar](https://forums.eveonline.com/u/Wolthar)\
**Post date:** [April 10, 2019, 11:12am UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/19 "2019-04-10T11:12:20Z")

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Same thing here, been like that at least last two or three years.  
I have tried to get help for that, but they wont care about login problems there because its test server,  
they only fix something if it has something to do with tests they are doing.  
You just have to accept that you can’t login there anymore ever.

-W

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**Author:** ![Shiro\_She](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/shiro_she/32/148402_2.png) [@Shiro\_She](https://forums.eveonline.com/u/Shiro_She)\
**Post date:** [April 16, 2019, 9:37pm UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/20 "2019-04-16T21:37:17Z")

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This is Stupid Is CCP going to do anything about it?

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