# Can't login to sisi "Invalid username / password" **URL:** \ **Category:** Test Server Feedback\ **Created:** [November 7, 2018, 2:06am UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782 "2018-11-07T02:06:32Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![Grav\_Chieve](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/grav_chieve/32/131670_2.png) [@Grav\_Chieve](https://forums.eveonline.com/u/Grav_Chieve)\ **Post date:** [April 29, 2019, 1:22pm UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/21 "2019-04-29T13:22:25Z")
I created my account back in 2010 (I think) and didn’t touch it until this year, I’ve got no clue what that old password might be. I realize that players running their own tests was unintended (so I’ve heard from CCP support when I didn’t know better and asked them about Singularity), but don’t such tests also help the server? Also, being IT myself, I would note that updating logins ought to be something tested as well if the game server itself is part of the authentication process, wouldn’t it? ---
**Author:** ![Major\_Icewater](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/major_icewater/32/144241_2.png) [@Major\_Icewater](https://forums.eveonline.com/u/Major_Icewater)\ **Post date:** [July 3, 2019, 5:29pm UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/22 "2019-07-03T17:29:05Z")
I finally remembered my old password, only to find i cant really test anything except my patience and willingmess to spend money. I cant even use the agents to test burner fits, Sisi thinks im an alpha. Anyone know what the refresh rate on the mirror is? ---
**Author:** ![Jiro\_Maddog](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jiro_maddog/32/150868_2.png) [@Jiro\_Maddog](https://forums.eveonline.com/u/Jiro_Maddog)\ **Post date:** [July 26, 2019, 4:05am UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/23 "2019-07-26T04:05:48Z")
Yup. me and my other accounts cant go into the test server……… Rebooted Client…nothing Rebooted Computer…nothing Ran Client as Admin…nothing ---
**Author:** ![Bosh\_Monserat](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/bosh_monserat/32/150933_2.png) [@Bosh\_Monserat](https://forums.eveonline.com/u/Bosh_Monserat)\ **Post date:** [July 26, 2019, 2:49pm UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/24 "2019-07-26T14:49:07Z")
Same issue, tried previous logins with no luck, even changed the password, no luck. Figured it was because I’m a mac / parallels user. I’m trying to test some graphics settings for the new builds before they make it to production and not being able to login, blocks that effort 😕 ---
**Author:** ![Duc\_Lebowski](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/duc_lebowski/32/208918_2.png) [@Duc\_Lebowski](https://forums.eveonline.com/u/Duc_Lebowski)\ **Post date:** [July 29, 2019, 9:26am UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/25 "2019-07-29T09:26:51Z")
Same Issue Login failed invalid password ---
**Author:** ![Arthur\_Aithen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/arthur_aithen/32/146300_2.png) [@Arthur\_Aithen](https://forums.eveonline.com/u/Arthur_Aithen)\ **Post date:** [August 5, 2019, 9:58am UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/26 "2019-08-05T09:58:00Z")
![m77](https://global.discourse-cdn.com/eveonline/original/3X/1/8/18ca6ce28a78a2ab8b6579db34a038e779d9696e.png) yep same problem , user name and password are correct 100%. EDIT: the reason at least for me seems to be that my account is new (30ish days) so my account didnt get mirrored so i have to wait a month or 2 or 3 to get to test things out (which sucks ☹ ) ---
**Author:** ![Duc\_Lebowski](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/duc_lebowski/32/208918_2.png) [@Duc\_Lebowski](https://forums.eveonline.com/u/Duc_Lebowski)\ **Post date:** [August 6, 2019, 11:13am UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/27 "2019-08-06T11:13:09Z")
My account is a 09 account so I doubt its just because your new ---
**Author:** ![Alidar](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/alidar/32/412276_2.png) [@Alidar](https://forums.eveonline.com/u/Alidar)\ **Post date:** [August 8, 2019, 7:35pm UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/28 "2019-08-08T19:35:29Z")
From what I can find, The last Mirror was on June 3rd and any accounts created once the mirroring was completed on June 3rd and anytime since then, would not be recognized as an existing account, also any password changes during the same time period would not be recognized, so you would need to use your previous password, but beyond that I’m unsure of any other reasons besides the server being down, that would prevent older accounts from being able to log into SiSi. Additionally, If an account was unpaid/alpha or was inactive prior to the introduction of the alpha status system, and remained that way until the date of the latest mirror, then paid or not, your account would be set to alpha status until the date of next mirror. ---
**Author:** ![Arthur\_Aithen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/arthur_aithen/32/146300_2.png) [@Arthur\_Aithen](https://forums.eveonline.com/u/Arthur_Aithen)\ **Post date:** [August 9, 2019, 4:25pm UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/29 "2019-08-09T16:25:40Z")
Yep Pretty much , Only option seems to be waiting. Which really really sucks ☹ ---
**Author:** ![Archimedes\_Blackshield](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/archimedes_blackshield/32/153548_2.png) [@Archimedes\_Blackshield](https://forums.eveonline.com/u/Archimedes_Blackshield)\ **Post date:** [August 10, 2019, 6:33pm UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/30 "2019-08-10T18:33:40Z")
So i was actually trying to use the Sisi server, but as always it’s damn near impossible to get into… just like its been with it for the last decade, so since i had to use it… i kept working the problem… i think i’ve found a way to fix the issue, simply fix so that we can actually get new passwords sent to our email. this url [https://secure-singularity.testeveonline.com/forgotpassword.aspx](https://secure-singularity.testeveonline.com/forgotpassword.aspx) doesn’t work for me, i get a dns error… fix that and maybe a few other things before the next sisi mirror and one should be able to renew passwords of sisi, thus fixing this whole access problem with barely any work… sorry for oversimplifying the problem… xD ---
**Author:** ![Ryou\_Fujibiyashi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ryou_fujibiyashi/32/149153_2.png) [@Ryou\_Fujibiyashi](https://forums.eveonline.com/u/Ryou_Fujibiyashi)\ **Post date:** [August 13, 2019, 8:12pm UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/31 "2019-08-13T20:12:53Z")
use your old password ---
**Author:** ![Yun\_Bey](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/yun_bey/32/171098_2.png) [@Yun\_Bey](https://forums.eveonline.com/u/Yun_Bey)\ **Post date:** [August 16, 2019, 9:47am UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/32 "2019-08-16T09:47:48Z")
Same cant log in/ ---
**Author:** ![Jason\_C](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jason_c/32/184159_2.png) [@Jason\_C](https://forums.eveonline.com/u/Jason_C)\ **Post date:** [August 27, 2019, 3:33am UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/33 "2019-08-27T03:33:12Z")
Does anybody from CCP ever read this forum? Seems to be a LOT of people with the same issue. A little f’ing help would be appreciated. ---
**Author:** ![Shana\_SkyWalker](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/shana_skywalker/32/153029_2.png) [@Shana\_SkyWalker](https://forums.eveonline.com/u/Shana_SkyWalker)\ **Post date:** [August 27, 2019, 5:29am UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/34 "2019-08-27T05:29:48Z")
It would seem not ---
**Author:** ![Accomac](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/accomac/32/158667_2.png) [@Accomac](https://forums.eveonline.com/u/Accomac)\ **Post date:** [September 2, 2019, 11:00pm UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/35 "2019-09-02T23:00:37Z")
I’m having the same issue on my accounts. Does anyone know when the next mirror is? ---
**Author:** ![Cunn\_Schell](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cunn_schell/32/181773_2.png) [@Cunn\_Schell](https://forums.eveonline.com/u/Cunn_Schell)\ **Post date:** [September 3, 2019, 6:18pm UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/36 "2019-09-03T18:18:02Z")
CCCP pelease, i want also to sisi ---
**Author:** ![Loiso\_Vinneve](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/loiso_vinneve/32/267475_2.png) [@Loiso\_Vinneve](https://forums.eveonline.com/u/Loiso_Vinneve)\ **Post date:** [September 4, 2019, 9:45am UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/37 "2019-09-04T09:45:42Z")
2 accs logged fine, one is “invalid” with password that is working for anything else, but Singularity. All accounts is like 2 years old. edit: Found like year old password - it worked. ---
**Author:** ![Aiden\_Rhen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/aiden_rhen/32/481814_2.png) [@Aiden\_Rhen](https://forums.eveonline.com/u/Aiden_Rhen)\ **Post date:** [September 5, 2019, 6:57pm UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/38 "2019-09-05T18:57:43Z")
Same issue on all 3 accounts. Recently came back to the game though but had to have all my account passwords reset. Is there a posted schedule for when the test server gets mirrored? ---
**Author:** ![Benteen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/benteen/32/255523_2.png) [@Benteen](https://forums.eveonline.com/u/Benteen)\ **Post date:** [November 24, 2019, 12:46pm UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/39 "2019-11-24T12:46:45Z")
I’m another older player returning to EvE that can’t access the SiSi server for testing anything, I used to be able to but I don’t know if it’s the old password required or my new one, I tried both as best I can remember and NEITHER gets me access… Any devs going to have a look into it for us all? ---
**Author:** ![Dave\_JR\_Shakiel](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dave_jr_shakiel/32/171257_2.png) [@Dave\_JR\_Shakiel](https://forums.eveonline.com/u/Dave_JR_Shakiel)\ **Post date:** [November 25, 2019, 11:12am UTC](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782/40 "2019-11-25T11:12:13Z")
Think that is what I have to do to but I made mine days before there big test thing still cant log in [Previous page](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782.md?page=1) [Next page](https://forums.eveonline.com/t/cant-login-to-sisi-invalid-username-password/118782.md?page=3)