# CCP 1Q 2023 Survey is broken **URL:** \ **Category:** General Discussion\ **Created:** [January 12, 2023, 6:09pm UTC](https://forums.eveonline.com/t/ccp-1q-2023-survey-is-broken/391559 "2023-01-12T18:09:23Z")\ **Posts on this page:** 16\ **Page:** 2
**Author:** ![Altara\_Zemara](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/altara_zemara/32/390110_2.png) [@Altara\_Zemara](https://forums.eveonline.com/u/Altara_Zemara)\ **Post date:** [January 13, 2023, 9:05pm UTC](https://forums.eveonline.com/t/ccp-1q-2023-survey-is-broken/391559/21 "2023-01-13T21:05:08Z")
None of my accounts have received this alleged survey. ---
**Author:** ![Kezrai\_Charzai](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kezrai_charzai/32/394578_2.png) [@Kezrai\_Charzai](https://forums.eveonline.com/u/Kezrai_Charzai)\ **Post date:** [January 13, 2023, 9:27pm UTC](https://forums.eveonline.com/t/ccp-1q-2023-survey-is-broken/391559/22 "2023-01-13T21:27:21Z")
The survey has been sent to at least one of my accounts now (I haven’t checked the others). However I’m not sure it’s authentic. The text reads, in part: “We appreciate you so much. Your opinions are extremely valuable and inspirational to us here at CCP, and will help improve New Eden and EVE Online.” “Please know that all of your answers and opinions will remain anonymous and private, and we always appreciate your openness and honesty.” I’m not sure who the “we” they’re referring to is, but it sure doesn’t sound like CCP to me! As far as finding the Character ID, I used this for reference and got mine off zKillboard: > [@How to find your character ID? (Solved)](https://forums.eveonline.com/t/how-to-find-your-character-id-solved/228779/3): > > I did not understand it like you did. I found out the ID but have problem still finding the time played. My [character](https://zkillboard.com/character/94803824/stats/). Survey still didn’t work, regardless. (Also tried character name, and email address since the same question also refers to that. Still broke. Like my heart, CCP… like my heart. Why you do these things?) ---
**Author:** ![Ezra\_Endashi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ezra_endashi/32/373638_2.png) [@Ezra\_Endashi](https://forums.eveonline.com/u/Ezra_Endashi)\ **Post date:** [January 13, 2023, 10:13pm UTC](https://forums.eveonline.com/t/ccp-1q-2023-survey-is-broken/391559/23 "2023-01-13T22:13:35Z")
After 20 minutes of invested time in this survey I get “There was an error on your page. Please correct any required fields and submit again. Go to the first error”. CCP that is really bad ☹ ---
**Author:** ![Kezrai\_Charzai](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kezrai_charzai/32/394578_2.png) [@Kezrai\_Charzai](https://forums.eveonline.com/u/Kezrai_Charzai)\ **Post date:** [January 14, 2023, 7:28pm UTC](https://forums.eveonline.com/t/ccp-1q-2023-survey-is-broken/391559/25 "2023-01-14T19:28:06Z")
> [@Kezrai\_Charzai](#): > > but it sure doesn’t sound like CCP to me! I take it back. Upon review, they sent out a survey that expects players to know something obscure they’ve likely never heard of before (CharacterID), that doesn’t appear in-game, and that they need to google even to find a 3rd-party developer tool to get it from. They ask you for said obscure information, but also refer in the same question to needing your email address instead. They tell you there’s an error preventing completion of the task, but not where or what the error is. They promise you a shot at a Plex prize, but prevent you from applying for it. They tell you they truly value your feedback, _sooo_ much! And prevent you from sending it. Nobody at CCP appears to have even noticed their survey is broken. This is **definitely** an official CCP product… it’s got their fingerprints all over it. ---
**Author:** ![Elassus\_Herron](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/elassus_herron/32/360332_2.png) [@Elassus\_Herron](https://forums.eveonline.com/u/Elassus_Herron)\ **Post date:** [January 16, 2023, 9:27am UTC](https://forums.eveonline.com/t/ccp-1q-2023-survey-is-broken/391559/26 "2023-01-16T09:27:01Z")
I’m going to look up the relevant EU laws on advertisements that offer prizes with monetary value but that don’t actually enter you in the drawing. Pretty sure that counts as fraud. UPDATE: I filed a complaint with the local commerce authorities, as this would qualify as sweepstakes fraud. I doubt they’ll do anything about it, but if enough people complain maybe CCP will pay attention. ---
**Author:** ![Dr\_Offensive](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dr_offensive/32/401971_2.png) [@Dr\_Offensive](https://forums.eveonline.com/u/Dr_Offensive)\ **Post date:** [January 16, 2023, 11:50am UTC](https://forums.eveonline.com/t/ccp-1q-2023-survey-is-broken/391559/27 "2023-01-16T11:50:31Z")
Survey is for real, there is a post about it in Information Portal forum section But its closed now temporarily, cos it frakked, apparently. Can’t wait to try it ---
**Author:** ![Aiko\_Danuja](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/aiko_danuja/32/481237_2.png) [@Aiko\_Danuja](https://forums.eveonline.com/u/Aiko_Danuja)\ **Post date:** [January 16, 2023, 11:55am UTC](https://forums.eveonline.com/t/ccp-1q-2023-survey-is-broken/391559/28 "2023-01-16T11:55:24Z")
The CCP devs seem to know about this issue. However, they can’t be bothered to post here and acknowledge it. ---
**Author:** ![Altara\_Zemara](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/altara_zemara/32/390110_2.png) [@Altara\_Zemara](https://forums.eveonline.com/u/Altara_Zemara)\ **Post date:** [January 16, 2023, 12:16pm UTC](https://forums.eveonline.com/t/ccp-1q-2023-survey-is-broken/391559/29 "2023-01-16T12:16:38Z")
> [@Kezrai\_Charzai](#): > > The survey has been sent to at least one of my accounts now (I haven’t checked the others). > > However I’m not sure it’s authentic. None of my accounts have received it. Which is odd, if it is a general survey being sent to everyone. ---
**Author:** ![Geo\_Eclipse\_Oksaras](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/geo_eclipse_oksaras/32/500781_2.png) [@Geo\_Eclipse\_Oksaras](https://forums.eveonline.com/u/Geo_Eclipse_Oksaras)\ **Post date:** [January 16, 2023, 12:28pm UTC](https://forums.eveonline.com/t/ccp-1q-2023-survey-is-broken/391559/30 "2023-01-16T12:28:23Z")
They did. > [@Errors Completing EVE Online Quarterly Survey January 2023](https://forums.eveonline.com/t/errors-completing-eve-online-quarterly-survey-january-2023/392033): > > Hey all, We are aware that some players are encountering errors when attempting to complete the ‘EVE Online Quarterly Survey January 2023’. [https://survey.alchemer.com/s3/7164746/EVE-Online-Quarterly-Survey-January-2023](https://survey.alchemer.com/s3/7164746/EVE-Online-Quarterly-Survey-January-2023) We’re investigating and will keep you informed via this forum thread. Thanks to anyone who has been able to complete the survey! It’s genuinely appreciated. Update 16th Jan 11:00 - Survey has been closed while we investigate. Update 17th Jan 10:50 - After further investiga… ---
**Author:** ![CCP\_Arcade](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_arcade/32/479917_2.png) [@CCP\_Arcade](https://forums.eveonline.com/u/CCP_Arcade)\ **Post date:** [January 16, 2023, 1:28pm UTC](https://forums.eveonline.com/t/ccp-1q-2023-survey-is-broken/391559/31 "2023-01-16T13:28:09Z")
Apologies. I should have linked my forum post in this thread. Thanks @Geo_Eclipse_Oksaras. ---
**Author:** ![Nana\_Skalski](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nana_skalski/32/489985_2.png) [@Nana\_Skalski](https://forums.eveonline.com/u/Nana_Skalski)\ **Post date:** [January 16, 2023, 3:18pm UTC](https://forums.eveonline.com/t/ccp-1q-2023-survey-is-broken/391559/32 "2023-01-16T15:18:33Z")
> [@Errors Completing EVE Online Quarterly Survey January 2023](https://forums.eveonline.com/t/errors-completing-eve-online-quarterly-survey-january-2023/392033/1): > > Thanks to anyone who has been able to complete the survey! So someone was able to submit it? Completing is one thing, submiting is another. ---
**Author:** ![Elassus\_Herron](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/elassus_herron/32/360332_2.png) [@Elassus\_Herron](https://forums.eveonline.com/u/Elassus_Herron)\ **Post date:** [January 17, 2023, 8:50am UTC](https://forums.eveonline.com/t/ccp-1q-2023-survey-is-broken/391559/33 "2023-01-17T08:50:36Z")
well, progress, at least ---
**Author:** ![Vizkomaru\_Togashi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/vizkomaru_togashi/32/464153_2.png) [@Vizkomaru\_Togashi](https://forums.eveonline.com/u/Vizkomaru_Togashi)\ **Post date:** [January 20, 2023, 2:38am UTC](https://forums.eveonline.com/t/ccp-1q-2023-survey-is-broken/391559/34 "2023-01-20T02:38:31Z")
75 questions… You’d make those 1050 plex in the time it takes to answer all that. Also, the questions, the heck ? Troll site detected, thanks for wasting your time derps ! ---
**Author:** ![Glyken\_Touchon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/glyken_touchon/32/431685_2.png) [@Glyken\_Touchon](https://forums.eveonline.com/u/Glyken_Touchon)\ **Post date:** [January 24, 2023, 11:48am UTC](https://forums.eveonline.com/t/ccp-1q-2023-survey-is-broken/391559/35 "2023-01-24T11:48:01Z")
The number of questions depended on your answers- there were a few sections with follow-on questions. ---
**Author:** ![Malkaviano\_Revenge](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/malkaviano_revenge/32/351277_2.png) [@Malkaviano\_Revenge](https://forums.eveonline.com/u/Malkaviano_Revenge)\ **Post date:** [January 24, 2023, 12:20pm UTC](https://forums.eveonline.com/t/ccp-1q-2023-survey-is-broken/391559/36 "2023-01-24T12:20:11Z")
@Altara_Zemara maybe they don’t like you or your style. ---
**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\ **Post date:** [April 24, 2023, 12:20pm UTC](https://forums.eveonline.com/t/ccp-1q-2023-survey-is-broken/391559/37 "2023-04-24T12:20:31Z")
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