# CCP: I beg you to consider (re-)enabling auto-claim rewards during events

**URL:** <https://forums.eveonline.com/t/ccp-i-beg-you-to-consider-re-enabling-auto-claim-rewards-during-events/108392>\
**Category:** General Discussion\
**Created:** [September 22, 2018, 5:30pm UTC](https://forums.eveonline.com/t/ccp-i-beg-you-to-consider-re-enabling-auto-claim-rewards-during-events/108392 "2018-09-22T17:30:59Z")\
**Posts on this page:** 20\
**Page:** 3

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**Author:** ![Clockwork\_Robot](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/clockwork_robot/32/13535_2.png) [@Clockwork\_Robot](https://forums.eveonline.com/u/Clockwork_Robot)\
**Post date:** [September 23, 2018, 9:07pm UTC](https://forums.eveonline.com/t/ccp-i-beg-you-to-consider-re-enabling-auto-claim-rewards-during-events/108392/41 "2018-09-23T21:07:21Z")

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![2a53ff1339344084990ad87c9e825944](https://global.discourse-cdn.com/eveonline/original/3X/1/6/165a03e1c1843a29f48ad19158431e5b81570e01.jpeg)

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**Author:** ![Kylanti\_Hendar](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kylanti_hendar/32/385538_2.png) [@Kylanti\_Hendar](https://forums.eveonline.com/u/Kylanti_Hendar)\
**Post date:** [September 24, 2018, 6:54am UTC](https://forums.eveonline.com/t/ccp-i-beg-you-to-consider-re-enabling-auto-claim-rewards-during-events/108392/42 "2018-09-24T06:54:12Z")

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> [@The\_Larold](#):
>
> 1. It’s cumbersome
> 
> Stop what I’m doing, call up the window, find the right button, click it, close it back up. Repeat this process every couple of minutes. (The alternative is to not get credit toward completion of the next challenge in the series.)

You’re spot on with this. I guess this has been introduced to stop people auto completing challenges without paying any attention to them. But the implementation is poor. I wouldn’t mind clicking on the challenge on the ui under the system details to complete. But opening the agency every time a challenge is completed is cumbersome.  
You would still open it occasionally to track your progress.  
Also you don’t need a notification if you just clicked a button to claim something.  
Overall though I think this event is the most well balanced we’ve had since I started Playing.

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**Author:** ![Uriel\_the\_Flame](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/uriel_the_flame/32/490165_2.png) [@Uriel\_the\_Flame](https://forums.eveonline.com/u/Uriel_the_Flame)\
**Post date:** [September 24, 2018, 7:09am UTC](https://forums.eveonline.com/t/ccp-i-beg-you-to-consider-re-enabling-auto-claim-rewards-during-events/108392/43 "2018-09-24T07:09:54Z")

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My guess is they want to force people to use the agency window more by making this claim reward clicking mandatory, just so they can have their statistics saying “despite all the complaints more and more people use the agency window, so there is no reason to pay attention to such complaints because according to our data they are completely wrong”.

Just like how they did not implement anything of WiS and as a result nobody used CQ because all that you could do is spend 5 minutes, take a few screensots and you already experienced the entire thing in its fullest, so they claimed “well nobody uses CQ so we just retire it… oh and it is running on outdated software anyway”.

In my opinion they just want to shove down our throats their Shiny™ agency window because they are too lazy and uncaring to listen to feedback and put in the effort to correct its flaws. It is easier to just present statistics data that prove they are right, much less effort.

Just a guess though.

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**Author:** ![Black\_Ambulance](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/black_ambulance/32/48290_2.png) [@Black\_Ambulance](https://forums.eveonline.com/u/Black_Ambulance)\
**Post date:** [September 24, 2018, 7:37am UTC](https://forums.eveonline.com/t/ccp-i-beg-you-to-consider-re-enabling-auto-claim-rewards-during-events/108392/44 "2018-09-24T07:37:54Z")

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PA will bring you soon Auto-claim function for $3.99 for a week only 🙂

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**Author:** ![Fluffy\_Moe](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/fluffy_moe/32/11132_2.png) [@Fluffy\_Moe](https://forums.eveonline.com/u/Fluffy_Moe)\
**Post date:** [September 24, 2018, 11:02am UTC](https://forums.eveonline.com/t/ccp-i-beg-you-to-consider-re-enabling-auto-claim-rewards-during-events/108392/45 "2018-09-24T11:02:28Z")

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> [@Nana\_Skalski](#):
>
> Hacking was already botted from the stuff I can find on internet. It isnt so widespread as combat anomalies botting tho. Why CCP decided to pursue this particular method is beyond me. They should have been busy making combat anomalies less botable.
> 
> Clicking a button I dont consider strong anti botting measure.

I know, I do explo and believe me, I ran into the astero bots plenty of times. But, am just saying, I saw a CCP post stating something to this account, it wasn’t that long ago either, just can’t bother to go look for it to link.

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**Author:** ![March\_rabbit](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/march_rabbit/32/453160_2.png) [@March\_rabbit](https://forums.eveonline.com/u/March_rabbit)\
**Post date:** [September 24, 2018, 12:01pm UTC](https://forums.eveonline.com/t/ccp-i-beg-you-to-consider-re-enabling-auto-claim-rewards-during-events/108392/46 "2018-09-24T12:01:41Z")

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> [@Solonius\_Rex](#):
>
> > Not a big fan of manually claiming rewards either. I don’t know how this made it through.
> 
> They kept having a bug where the rewards would not be auto-claimed. **So this fixed it.** Thats why this made it through.
> 
> If youre okay with 30% of your claims going un-recognized, possibly more, then we can return to the auto-claim system. Send CCP a mail. Tell them youre okay with finishing 10 sites and having only 2 of them register, as long as its automatically done.

> [@Solonius\_Rex](#):
>
> > BTW I never had this kind of issue, as far as I know. So definitely would rather have no bug than this bug we have now.
> 
> They fixed it quickly, and **it was a couple events ago**.

Look at parts i have marked with bold.

How is it possible that “fix” which appeared in last event fixed a bug which was “fixed” couple events ago?

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**Author:** ![Sakura\_Hoshizora](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sakura_hoshizora/32/207431_2.png) [@Sakura\_Hoshizora](https://forums.eveonline.com/u/Sakura_Hoshizora)\
**Post date:** [September 24, 2018, 12:10pm UTC](https://forums.eveonline.com/t/ccp-i-beg-you-to-consider-re-enabling-auto-claim-rewards-during-events/108392/47 "2018-09-24T12:10:11Z")

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Anything that makes AFK playing and/or botting harder is good.

Maybe watch less Netflix when you do the event sites?

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**Author:** ![Arya\_Natiri](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/arya_natiri/32/98336_2.png) [@Arya\_Natiri](https://forums.eveonline.com/u/Arya_Natiri)\
**Post date:** [September 24, 2018, 12:19pm UTC](https://forums.eveonline.com/t/ccp-i-beg-you-to-consider-re-enabling-auto-claim-rewards-during-events/108392/48 "2018-09-24T12:19:14Z")

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I agree disable this abomination of a feature, or keep it for the ‘alphas’ but if im a paying gamma i shouldn’t have to have this abomination of a click fest along with the laggy agency window, just to have fun playing the other click fest of the hacking ‘game’!..

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**Author:** ![Ramona\_McCandless](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ramona_mccandless/32/468438_2.png) [@Ramona\_McCandless](https://forums.eveonline.com/u/Ramona_McCandless)\
**Post date:** [September 24, 2018, 12:45pm UTC](https://forums.eveonline.com/t/ccp-i-beg-you-to-consider-re-enabling-auto-claim-rewards-during-events/108392/49 "2018-09-24T12:45:04Z")

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Wait is this one of Salvos’ antibotting methods?

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**Author:** ![Solonius\_Rex](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/solonius_rex/32/388172_2.png) [@Solonius\_Rex](https://forums.eveonline.com/u/Solonius_Rex)\
**Post date:** [September 24, 2018, 1:12pm UTC](https://forums.eveonline.com/t/ccp-i-beg-you-to-consider-re-enabling-auto-claim-rewards-during-events/108392/50 "2018-09-24T13:12:48Z")

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> [@Rivr\_Luzade](#):
>
> Things are not working as intended now either because now you miss out on points because NPC die too quickly or your attention lapsed for a moment because you were busy looking at dscan or local or intel.

So your complaint is that you dont pay attention and therefore this is CCPs fault?

> [@Rivr\_Luzade](#):
>
> Before points got lost and no one noticed and you didn’t get frustrated about it as you didn’t lose them _and_ had to click continuously to get the rewards.

It has been like this for the past few events. And yet you are complaining now. So clearly you didnt notice or it wasnt enough to complain until now.

> [@Rivr\_Luzade](#):
>
> Thank you for confirming my point. You blame users for a problem that CCP is not competent enough to fix. Before it was CCP’s fault that their crap software did not work properly, now it is the users’ fault if they miss out. Wonderful.

You didnt answer my question.

> [@Rivr\_Luzade](#):
>
> Before this “fix” you did not have to click anything, you just got your rewards. You don’t even know how things were before this mess of a “fix”.

No, before this “fix”, you did not have to click anything, and you _didnt_ get your reward. And thats the point. Thats the thing that needed to be fixed.

> [@Rivr\_Luzade](#):
>
> Then may I suggest that fix the bug and don’t burden your users with the results of your incompetence? 🤔 The bug was not fixed with the click orgy, it was only mitigated and made the already hideously annoying Agency window even worse to use.

Sure, and im all for changing it to auto-rewards. But people keep saying that this is a bug, that this isnt a feature, and that is what my contention is with them.

It isnt a bug, it is a feature. The fact that you dislike it, doesnt change the fact that it isnt a bug. They kept calling it a bug. It isnt.

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<div class="post-metadata">

**Author:** ![Solonius\_Rex](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/solonius_rex/32/388172_2.png) [@Solonius\_Rex](https://forums.eveonline.com/u/Solonius_Rex)\
**Post date:** [September 24, 2018, 1:15pm UTC](https://forums.eveonline.com/t/ccp-i-beg-you-to-consider-re-enabling-auto-claim-rewards-during-events/108392/51 "2018-09-24T13:15:01Z")

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> [@March\_rabbit](#):
>
> Look at parts i have marked with bold.
> 
> How is it possible that “fix” which appeared in last event fixed a bug which was “fixed” couple events ago?

I never said it appeared in the last event.

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**Author:** ![Nana\_Skalski](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nana_skalski/32/489985_2.png) [@Nana\_Skalski](https://forums.eveonline.com/u/Nana_Skalski)\
**Post date:** [September 24, 2018, 1:23pm UTC](https://forums.eveonline.com/t/ccp-i-beg-you-to-consider-re-enabling-auto-claim-rewards-during-events/108392/52 "2018-09-24T13:23:42Z")

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> [@Arya\_Natiri](#):
>
> keep it for the ‘alphas’ but if im a paying gamma i shouldn’t have to have this abomination of a click fest

That is actually how PA would do this.

You working for PA? 😂

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**Author:** ![Ramona\_McCandless](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ramona_mccandless/32/468438_2.png) [@Ramona\_McCandless](https://forums.eveonline.com/u/Ramona_McCandless)\
**Post date:** [September 24, 2018, 1:24pm UTC](https://forums.eveonline.com/t/ccp-i-beg-you-to-consider-re-enabling-auto-claim-rewards-during-events/108392/53 "2018-09-24T13:24:25Z")

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Im more interested in what a Gamma account is.

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**Author:** ![Nana\_Skalski](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nana_skalski/32/489985_2.png) [@Nana\_Skalski](https://forums.eveonline.com/u/Nana_Skalski)\
**Post date:** [September 24, 2018, 1:26pm UTC](https://forums.eveonline.com/t/ccp-i-beg-you-to-consider-re-enabling-auto-claim-rewards-during-events/108392/54 "2018-09-24T13:26:00Z")

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Probably new kind of clone grade that will use some of the “life improvements” mechanics soon. 😂

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**Author:** ![Arya\_Natiri](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/arya_natiri/32/98336_2.png) [@Arya\_Natiri](https://forums.eveonline.com/u/Arya_Natiri)\
**Post date:** [September 24, 2018, 1:38pm UTC](https://forums.eveonline.com/t/ccp-i-beg-you-to-consider-re-enabling-auto-claim-rewards-during-events/108392/55 "2018-09-24T13:38:12Z")

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Not yet, but the the wine confussed the brain, shouldv’e been an Omega, but with our new PA Overlords, now that it has been ‘outed’ the new Gamma account is the future… Pay to win, Black Pudding Online…

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**Author:** ![Rivr\_Luzade](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rivr_luzade/32/311061_2.png) [@Rivr\_Luzade](https://forums.eveonline.com/u/Rivr_Luzade)\
**Post date:** [September 24, 2018, 2:15pm UTC](https://forums.eveonline.com/t/ccp-i-beg-you-to-consider-re-enabling-auto-claim-rewards-during-events/108392/56 "2018-09-24T14:15:07Z")

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> [@Solonius\_Rex](#):
>
> So your complaint is that you dont pay attention and therefore this is CCPs fault?

I complain about the fact that I have to do something that was not necessary before just because CCP is not competent enough to fix a bug.

> [@Solonius\_Rex](#):
>
> It has been like this for the past few events. And yet you are complaining now. So clearly you didnt notice or it wasnt enough to complain until now.

The click to Claim Reward has absolutely certainly not been in the events before this utterly crappy Abyss event, and it was remarked as one of the most annoying and frustrating features of the Abyss event. It is new then, it was not there or necessary in any of the events before that one.

> [@Solonius\_Rex](#):
>
> You didnt answer my question.

Why should I answer to such an insolent insult? You do exactly what I predicted and blame users for CCP incompetence. But since you need an answer because you cannot deduce it from my responses: Yes, it is CCP’s fault that people forget to click to claim the reward. This was an unnecessary change, it made the Agency worse, and it did not fix the bug as it only put the mitigation burden on the player. Clear enough?

> [@Solonius\_Rex](#):
>
> No, before this “fix”, you did not have to click anything, and you _didnt_ get your reward. And thats the point. Thats the thing that needed to be fixed.

Before this “fix”, I got all the rewards for all the event tiers that I did. I have never noticed a missing or not updating reward tier. _Now_ I miss out on reward tier contribution points because I cannot click fast enough on Claim Reward.

> [@Solonius\_Rex](#):
>
> But people keep saying that this is a bug, that this isnt a feature, and that is what my contention is with them.

No one says it is a bug, you say that now. I have never called it a bug, you call it a bug now. I and the other people say that it is an utterly bovine waste feature to mitigate something that CCP is not competent enough to fix properly.  
Someone saying “it looks like a bug” is not the same as saying “it is a bug”. More to the point, if a fix to a bug is worse than the bug itself you should maybe get the cue and fix the bug instead of trying to sweep it under the rug and blame users for missing out.

The bug that triggered this utterly bovine waste feature must have been something with timers, where the crap code of the Agency could not compute kills quickly enough or something like this, I do not care. When you kill 5 stirred nest drones nearly simultaneously, hickups can happen and you improve the code. What you do not do as a good programmer is leave the bug as it is and instead make the user click something to claim the reward and by that miss out on reward contributing points because they cannot click fast enough. That is devious, insolent and a clear sign of programmer and/or management incompetence.

–

> [@Solonius\_Rex](#):
>
> I never said it appeared in the last event.

> [@Solonius\_Rex](#):
>
> It has been like this for the past few events.

> [@Solonius\_Rex](#):
>
> They fixed it quickly, and it was a couple events ago.

You are such a good GSM mouthpiece, you know that? Lying, distorting, distracting wherever you post. Do you get paid for every post that discredits other people? May I suggest that you are a more thorough with your claims in terms of validity and consistency with your own words, though. Search and quoting is a thing. 😉

> [We’ve updated how events, challenges, and their rewards are displayed in The Agency, info panels, and in the Neocom menu. Players must now click to claim their rewards.](https://www.eveonline.com/article/pd8zye/patch-notes-for-august-2018-release)

Since the August patch we only have had the Abyss event and the currently running event.

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<div class="post-metadata">

**Author:** ![March\_rabbit](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/march_rabbit/32/453160_2.png) [@March\_rabbit](https://forums.eveonline.com/u/March_rabbit)\
**Post date:** [September 24, 2018, 3:09pm UTC](https://forums.eveonline.com/t/ccp-i-beg-you-to-consider-re-enabling-auto-claim-rewards-during-events/108392/57 "2018-09-24T15:09:56Z")

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Manual claiming of rewards was added in last event. This is what people are discussing here.

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<div class="post-metadata">

**Author:** ![Nana\_Skalski](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nana_skalski/32/489985_2.png) [@Nana\_Skalski](https://forums.eveonline.com/u/Nana_Skalski)\
**Post date:** [September 24, 2018, 6:21pm UTC](https://forums.eveonline.com/t/ccp-i-beg-you-to-consider-re-enabling-auto-claim-rewards-during-events/108392/58 "2018-09-24T18:21:12Z")

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I dont see any bug fixes there that would correspond to agency events at the same time that change was implemented (there is on 24 tho, so later, and there is also the “claim” button not working fix 😂 ).

All there is only an information “we done that”

Like Angry Joe would say: “You Done ■■■■■■ it Up”

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**Author:** ![Peter\_Yurgin](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/peter_yurgin/32/23907_2.png) [@Peter\_Yurgin](https://forums.eveonline.com/u/Peter_Yurgin)\
**Post date:** [September 24, 2018, 8:02pm UTC](https://forums.eveonline.com/t/ccp-i-beg-you-to-consider-re-enabling-auto-claim-rewards-during-events/108392/59 "2018-09-24T20:02:13Z")

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> [@Solonius\_Rex](#):
>
> No. It was a feature because there was a problem where rewards were not processing properly.

I would say your response is a red hereon. A choice between two bad options is the wrong way to frame it. How about having them auto-claim when you complete them and not have the problem of not registering it.

Why does the agency window need to be the largest window in the game??? It takes up 25% of the screen at its smallest size. It isn’t industry it should be smaller.

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<div class="post-metadata">

**Author:** ![Nana\_Skalski](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nana_skalski/32/489985_2.png) [@Nana\_Skalski](https://forums.eveonline.com/u/Nana_Skalski)\
**Post date:** [September 24, 2018, 8:47pm UTC](https://forums.eveonline.com/t/ccp-i-beg-you-to-consider-re-enabling-auto-claim-rewards-during-events/108392/60 "2018-09-24T20:47:30Z")

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The worst is not the agency window that is too big, it is not stupid claiming button mashing, it is combination of those two, because to push that button efficiently claiming rewards you have to get this agency window open at all times, and it is so big it claims most of usable space on one screen (because there is also overwiev, ship modules and health, drones window, chat, and inventory window to manipulate ammo or loot stuff).

I already see people typing - “so get additional monitor you dummy, stop being poor” 😂

Unfortunately not everyone can expand their desk so much to fit additional stuff on it. For example I would have to buy a new desk. I dont think redesigning my room and buying stuff I would use only to “claim rewards” is justifiable enough. Maybe I am not “hardcore” enough. 😅

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