# Chat disconnects and Reconnects. Constant annoyance for a week now

**URL:** <https://forums.eveonline.com/t/chat-disconnects-and-reconnects-constant-annoyance-for-a-week-now/390124>\
**Category:** General Issues\
**Created:** [January 2, 2023, 6:29am UTC](https://forums.eveonline.com/t/chat-disconnects-and-reconnects-constant-annoyance-for-a-week-now/390124 "2023-01-02T06:29:34Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![Ayakana](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ayakana/32/454899_2.png) [@Ayakana](https://forums.eveonline.com/u/Ayakana)\
**Post date:** [January 2, 2023, 6:29am UTC](https://forums.eveonline.com/t/chat-disconnects-and-reconnects-constant-annoyance-for-a-week-now/390124/1 "2023-01-02T06:29:34Z")

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This is greatly effecting my gameplay because it delays local player list. Do I have to wait a month for a response to this problem? With a 20$ a month price tag, support should be responding within 24 hours. What’s the deal with chat?

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**Author:** ![ISD\_Traindriver](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isd_traindriver/32/373313_2.png) [@ISD\_Traindriver](https://forums.eveonline.com/u/ISD_Traindriver)\
**Post date:** [January 2, 2023, 6:46am UTC](https://forums.eveonline.com/t/chat-disconnects-and-reconnects-constant-annoyance-for-a-week-now/390124/2 "2023-01-02T06:46:09Z")

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Moved to Issues, Workarounds & Localization

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**Author:** ![Zaffzaff](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/zaffzaff/32/348668_2.png) [@Zaffzaff](https://forums.eveonline.com/u/Zaffzaff)\
**Post date:** [January 3, 2023, 6:12am UTC](https://forums.eveonline.com/t/chat-disconnects-and-reconnects-constant-annoyance-for-a-week-now/390124/3 "2023-01-03T06:12:15Z")

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Having the exact same issue here. Thought it was just on my end, sorry to hear it’s a wider problem.

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**Author:** ![Ayakana](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ayakana/32/454899_2.png) [@Ayakana](https://forums.eveonline.com/u/Ayakana)\
**Post date:** [January 3, 2023, 5:55am UTC](https://forums.eveonline.com/t/chat-disconnects-and-reconnects-constant-annoyance-for-a-week-now/390124/4 "2023-01-03T05:55:19Z")

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Reconnected to chat server.

Connection to chat server lost.  
Reconnected to chat server.

Connection to chat server lost.  
Reconnected to chat server.

Connection to chat server lost.  
Reconnected to chat server.

Connection to chat server lost.  
Reconnected to chat server.

Connection to chat server lost.  
Reconnected to chat server.

Connection to chat server lost.  
Reconnected to chat server.

Connection to chat server lost.  
Reconnected to chat server.

Connection to chat server lost.  
Reconnected to chat server.

Connection to chat server lost.  
Reconnected to chat server.

Annoyed yet? I am.

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**Author:** ![Destiny\_Corrupted](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/destiny_corrupted/32/411527_2.png) [@Destiny\_Corrupted](https://forums.eveonline.com/u/Destiny_Corrupted)\
**Post date:** [January 3, 2023, 6:28am UTC](https://forums.eveonline.com/t/chat-disconnects-and-reconnects-constant-annoyance-for-a-week-now/390124/5 "2023-01-03T06:28:05Z")

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Have you purchased any store packs in 2022?

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**Author:** ![Ayakana](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ayakana/32/454899_2.png) [@Ayakana](https://forums.eveonline.com/u/Ayakana)\
**Post date:** [January 3, 2023, 6:58pm UTC](https://forums.eveonline.com/t/chat-disconnects-and-reconnects-constant-annoyance-for-a-week-now/390124/6 "2023-01-03T18:58:50Z")

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> [@Ayakana](#):
>
> Reconnected to chat server.
> 
> Connection to chat server lost.  
> Reconnected to chat server.
> 
> Connection to chat server lost.  
> Reconnected to chat server.
> 
> Connection to chat server lost.  
> Reconnected to chat server.
> 
> Connection to chat server lost.  
> Reconnected to chat server.
> 
> Connection to chat server lost.  
> Reconnected to chat server.
> 
> Connection to chat server lost.  
> Reconnected to chat server.
> 
> Connection to chat server lost.  
> Reconnected to chat server.
> 
> Connection to chat server lost.  
> Reconnected to chat server.
> 
> Connection to chat server lost.  
> Reconnected to chat server.

no, i didnt purchase any packs.

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**Author:** ![ISD\_Drew](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isd_drew/32/395254_2.png) [@ISD\_Drew](https://forums.eveonline.com/u/ISD_Drew)\
**Post date:** [January 3, 2023, 7:10pm UTC](https://forums.eveonline.com/t/chat-disconnects-and-reconnects-constant-annoyance-for-a-week-now/390124/7 "2023-01-03T19:10:57Z")

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removed some off topic posts, & merged duplicate threads

recommend reviewing: [EVE Support - Troubleshooting in-game Chat](https://support.eveonline.com/hc/en-us/articles/5885820948252-Troubleshooting-in-game-chat)

If you are still having issues, you can submit a ticket to our help center:

[Submit a Support Ticket](https://support.eveonline.com/hc/en-us/requests/new)

Be sure to add the following information:

[Network Diagnostics](https://support.eveonline.com/hc/en-us/articles/5885131953564-Network-Diagnostics)

[LogLite tool](https://support.eveonline.com/hc/en-us/articles/5885024878236-LogLite-tool)

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<div class="post-metadata">

**Author:** ![Destiny\_Corrupted](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/destiny_corrupted/32/411527_2.png) [@Destiny\_Corrupted](https://forums.eveonline.com/u/Destiny_Corrupted)\
**Post date:** [January 3, 2023, 11:15pm UTC](https://forums.eveonline.com/t/chat-disconnects-and-reconnects-constant-annoyance-for-a-week-now/390124/8 "2023-01-03T23:15:13Z")

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> [@Ayakana](#):
>
> no, i didnt purchase any packs.

Well, there you go.

Good chat servers just aren’t in the budget, sorry. Purchase a few store packs this time, and we’ll try again in 2023.

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**Author:** ![Zaffzaff](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/zaffzaff/32/348668_2.png) [@Zaffzaff](https://forums.eveonline.com/u/Zaffzaff)\
**Post date:** [January 4, 2023, 4:51am UTC](https://forums.eveonline.com/t/chat-disconnects-and-reconnects-constant-annoyance-for-a-week-now/390124/9 "2023-01-04T04:51:42Z")

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Submitted a bug report three days ago with the requested information-no reply. Is CCP on vacation for the new years still?

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**Author:** ![ISD\_Drew](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isd_drew/32/395254_2.png) [@ISD\_Drew](https://forums.eveonline.com/u/ISD_Drew)\
**Post date:** [January 4, 2023, 2:51pm UTC](https://forums.eveonline.com/t/chat-disconnects-and-reconnects-constant-annoyance-for-a-week-now/390124/10 "2023-01-04T14:51:40Z")

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just to clarify, you submitted a support ticket, not a [Bug Report](https://community.eveonline.com/support/bug-reports/my-bug-reports/)

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<div class="post-metadata">

**Author:** ![Zaffzaff](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/zaffzaff/32/348668_2.png) [@Zaffzaff](https://forums.eveonline.com/u/Zaffzaff)\
**Post date:** [January 4, 2023, 11:36pm UTC](https://forums.eveonline.com/t/chat-disconnects-and-reconnects-constant-annoyance-for-a-week-now/390124/11 "2023-01-04T23:36:19Z")

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Drew I did submit a bug report-when I click your link it takes me directly to the “My Bug Reports” page on CCP’s official support page: [https://community.eveonline.com/support/bug-reports/my-bug-reports/](https://community.eveonline.com/support/bug-reports/my-bug-reports/) Is this in error? I submitted the bug report through EVE’s in game program.

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**Author:** ![Geo\_Eclipse\_Oksaras](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/geo_eclipse_oksaras/32/500781_2.png) [@Geo\_Eclipse\_Oksaras](https://forums.eveonline.com/u/Geo_Eclipse_Oksaras)\
**Post date:** [January 5, 2023, 12:19am UTC](https://forums.eveonline.com/t/chat-disconnects-and-reconnects-constant-annoyance-for-a-week-now/390124/12 "2023-01-05T00:19:14Z")

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Try submitting a support ticket

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<div class="post-metadata">

**Author:** ![ISD\_Drew](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isd_drew/32/395254_2.png) [@ISD\_Drew](https://forums.eveonline.com/u/ISD_Drew)\
**Post date:** [January 5, 2023, 1:34am UTC](https://forums.eveonline.com/t/chat-disconnects-and-reconnects-constant-annoyance-for-a-week-now/390124/13 "2023-01-05T01:34:28Z")

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follow these directions to contact support:

> [@ISD\_Drew](#):
>
> If you are still having issues, you can submit a ticket to our help center:
> 
> [Submit a Support Ticket](https://support.eveonline.com/hc/en-us/requests/new)
> 
> Be sure to add the following information:
> 
> [Network Diagnostics](https://support.eveonline.com/hc/en-us/articles/5885131953564-Network-Diagnostics)
> 
> [LogLite tool](https://support.eveonline.com/hc/en-us/articles/5885024878236-LogLite-tool)

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [April 5, 2023, 1:34am UTC](https://forums.eveonline.com/t/chat-disconnects-and-reconnects-constant-annoyance-for-a-week-now/390124/14 "2023-04-05T01:34:57Z")

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