# Connection Issue

**URL:** <https://forums.eveonline.com/t/connection-issue/266792>\
**Category:** General Issues\
**Created:** [September 13, 2020, 11:21pm UTC](https://forums.eveonline.com/t/connection-issue/266792 "2020-09-13T23:21:14Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Captain\_Highfield](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/captain_highfield/32/391005_2.png) [@Captain\_Highfield](https://forums.eveonline.com/u/Captain_Highfield)\
**Post date:** [September 13, 2020, 11:21pm UTC](https://forums.eveonline.com/t/connection-issue/266792/1 "2020-09-13T23:21:14Z")

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I am unable to log into any of my accounts… I get as shown; however, I am able to be in the game via Steam with its account. Earlier, I was able to get my MAIN account on, yet while having that one logged in, I was unable to log any of my Omega characters.

Now… after a few hours, none are getting into the game.

 ![](https://global.discourse-cdn.com/eveonline/original/3X/d/1/d1ba72ada540a3c9ba9944bff7b9fc7fef0ed17f.jpeg)

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**Author:** ![Luke\_Perceptinator](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/luke_perceptinator/32/311559_2.png) [@Luke\_Perceptinator](https://forums.eveonline.com/u/Luke_Perceptinator)\
**Post date:** [September 14, 2020, 3:19pm UTC](https://forums.eveonline.com/t/connection-issue/266792/2 "2020-09-14T15:19:38Z")

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Hi Captain Highfield,  
I’ve had a simular issue just started tonight, I’ve check my internet speed and it’s all good howeer it takes a rediculous amount of time to log in as well when I can get in.  
What country are you located in? I was checking my traceroute and it seems to time out someway through connecting with the eve servers.  
Kind Regards

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**Author:** ![Lily\_Inkura](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/lily_inkura/32/174143_2.png) [@Lily\_Inkura](https://forums.eveonline.com/u/Lily_Inkura)\
**Post date:** [September 14, 2020, 3:25pm UTC](https://forums.eveonline.com/t/connection-issue/266792/3 "2020-09-14T15:25:53Z")

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I have been in for several hours, but stability has just gone very wobbly.

Four(?) disconnects in the last 10/15 minutes (from time of this post) Log-in is as quick as usual afterwards but latency is very bad once I am in. Internet speed is currently 109/ 114 MB ps on two measures and ping is 10ms. So, it seems to be the game, not my internet?

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**Author:** ![Lis\_Torin](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/lis_torin/32/204820_2.png) [@Lis\_Torin](https://forums.eveonline.com/u/Lis_Torin)\
**Post date:** [September 14, 2020, 3:37pm UTC](https://forums.eveonline.com/t/connection-issue/266792/4 "2020-09-14T15:37:15Z")

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Remove account from launcher and log in again.

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**Author:** ![Captain\_Highfield](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/captain_highfield/32/391005_2.png) [@Captain\_Highfield](https://forums.eveonline.com/u/Captain_Highfield)\
**Post date:** [September 15, 2020, 12:01am UTC](https://forums.eveonline.com/t/connection-issue/266792/5 "2020-09-15T00:01:53Z")

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I tried that; I still got the error today after doing exactly that. Having to do that again and then, possibly a third, fourth or even a fifth time… That would become an actual issue.

It shouldn’t really even happen for the second time.

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**Author:** ![Captain\_Highfield](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/captain_highfield/32/391005_2.png) [@Captain\_Highfield](https://forums.eveonline.com/u/Captain_Highfield)\
**Post date:** [September 15, 2020, 12:05am UTC](https://forums.eveonline.com/t/connection-issue/266792/6 "2020-09-15T00:05:57Z")

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What I mean; that for today, I got the error message not expecting it after already having to do what you suggested because I did try it after making the post; had no issue after. So, wasn’t expecting to do it today for today’s session of play.

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**Author:** ![Captain\_Highfield](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/captain_highfield/32/391005_2.png) [@Captain\_Highfield](https://forums.eveonline.com/u/Captain_Highfield)\
**Post date:** [September 15, 2020, 12:08am UTC](https://forums.eveonline.com/t/connection-issue/266792/7 "2020-09-15T00:08:20Z")

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To answer your question, the USA. I had no issue shortly after making the post because I did a ‘relog’ of my accounts that I wanted to play.

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**Author:** ![Captain\_Highfield](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/captain_highfield/32/391005_2.png) [@Captain\_Highfield](https://forums.eveonline.com/u/Captain_Highfield)\
**Post date:** [September 15, 2020, 2:57am UTC](https://forums.eveonline.com/t/connection-issue/266792/8 "2020-09-15T02:57:07Z")

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No issue with this, since I last posted.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [December 14, 2020, 2:57am UTC](https://forums.eveonline.com/t/connection-issue/266792/9 "2020-12-14T02:57:22Z")

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Closed on December 14, 2020, 2:57am UTC

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