# Connection lost - Virgin Media UK - Please see official CCP response

**URL:** <https://forums.eveonline.com/t/connection-lost-virgin-media-uk-please-see-official-ccp-response/351050>\
**Category:** General Issues\
**Created:** [February 24, 2022, 11:57am UTC](https://forums.eveonline.com/t/connection-lost-virgin-media-uk-please-see-official-ccp-response/351050 "2022-02-24T11:57:09Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![JonahVark](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jonahvark/32/394644_2.png) [@JonahVark](https://forums.eveonline.com/u/JonahVark)\
**Post date:** [February 24, 2022, 11:57am UTC](https://forums.eveonline.com/t/connection-lost-virgin-media-uk-please-see-official-ccp-response/351050/1 "2022-02-24T11:57:09Z")

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**CCP Update**

Please see this thread if you’re having connection issues: [20220225 - Connection Issues (UK)](https://forums.eveonline.com/t/20220225-connection-issues-uk/351264)

**Virgin Media Thread**  
[https://community.virginmedia.com/t5/Gaming-Support/Eve-Online-Connection-Issues/m-p/4951509#M72798](https://community.virginmedia.com/t5/Gaming-Support/Eve-Online-Connection-Issues/m-p/4951509#M72798)

**Update: VPN seems to sort it**

I’ve gone with [https://surfshark.com](https://surfshark.com) as they do a 30 day money back if you’re not happy and it’s reasonably cheap anyway. Will let you know if I have any disconnects. Not ideal having to pay for something else, but it’s a fix for now. There may be alternatives though, this was just the one I went for.

**26/02 Update:** So far, so good on the connection front with surf.

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**Author:** ![Julie\_Podiene](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/julie_podiene/32/309377_2.png) [@Julie\_Podiene](https://forums.eveonline.com/u/Julie_Podiene)\
**Post date:** [February 24, 2022, 1:05pm UTC](https://forums.eveonline.com/t/connection-lost-virgin-media-uk-please-see-official-ccp-response/351050/2 "2022-02-24T13:05:44Z")

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Since the reset today I have lost connection more than 5 times in 2 hours.

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**Author:** ![JonahVark](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jonahvark/32/394644_2.png) [@JonahVark](https://forums.eveonline.com/u/JonahVark)\
**Post date:** [February 24, 2022, 1:23pm UTC](https://forums.eveonline.com/t/connection-lost-virgin-media-uk-please-see-official-ccp-response/351050/3 "2022-02-24T13:23:09Z")

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Yeah, it seems many people are saying the same but I’m not seeing posts being raised about it.

It needs some attention so CCP actually know it’s happening and can look into it.

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**Author:** ![ImmortalisMyst](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/immortalismyst/32/379283_2.png) [@ImmortalisMyst](https://forums.eveonline.com/u/ImmortalisMyst)\
**Post date:** [February 24, 2022, 6:23pm UTC](https://forums.eveonline.com/t/connection-lost-virgin-media-uk-please-see-official-ccp-response/351050/4 "2022-02-24T18:23:08Z")

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Seems to be only our UK players all disconnecting at the same time. What is going on?! Unable to play as our engagements are being ruined by multiple repeated disconnects

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**Author:** ![Talwin\_Madullier](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/talwin_madullier/32/272043_2.png) [@Talwin\_Madullier](https://forums.eveonline.com/u/Talwin_Madullier)\
**Post date:** [February 24, 2022, 6:28pm UTC](https://forums.eveonline.com/t/connection-lost-virgin-media-uk-please-see-official-ccp-response/351050/5 "2022-02-24T18:28:34Z")

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I’m now at double digits for Connection Lost today. Still don’t see CCP acknowledging there is an issue

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**Author:** ![Grace1ess](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/grace1ess/32/309426_2.png) [@Grace1ess](https://forums.eveonline.com/u/Grace1ess)\
**Post date:** [February 24, 2022, 7:56pm UTC](https://forums.eveonline.com/t/connection-lost-virgin-media-uk-please-see-official-ccp-response/351050/6 "2022-02-24T19:56:55Z")

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I started getting disconnects last night and has persisted through the day. Had a look on Virgin Media’s forums and saw another EvE player had posted similar.

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**Author:** ![Sacu\_Shi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sacu_shi/32/454800_2.png) [@Sacu\_Shi](https://forums.eveonline.com/u/Sacu_Shi)\
**Post date:** [February 24, 2022, 7:59pm UTC](https://forums.eveonline.com/t/connection-lost-virgin-media-uk-please-see-official-ccp-response/351050/7 "2022-02-24T19:59:40Z")

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Could be something to do with Putin. Lots of DDOS attacks happening today across the net, and as such the web traffic will be affected.

UK here. 1 gig connection. not had any issues before today…

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**Author:** ![Monty\_Burms](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/monty_burms/32/309429_2.png) [@Monty\_Burms](https://forums.eveonline.com/u/Monty_Burms)\
**Post date:** [February 24, 2022, 8:05pm UTC](https://forums.eveonline.com/t/connection-lost-virgin-media-uk-please-see-official-ccp-response/351050/8 "2022-02-24T20:05:02Z")

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I’m getting them as well. I’ve had about 5 today in about 2 hours total playtime. UK, Virgin Media ISP

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**Author:** ![Vetis\_Cabal](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/vetis_cabal/32/385249_2.png) [@Vetis\_Cabal](https://forums.eveonline.com/u/Vetis_Cabal)\
**Post date:** [February 24, 2022, 8:07pm UTC](https://forums.eveonline.com/t/connection-lost-virgin-media-uk-please-see-official-ccp-response/351050/9 "2022-02-24T20:07:52Z")

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Yup, disconnected approximately 5 times in our fleet fight just now. Also UK and Virgin

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**Author:** ![Sian\_Pareka](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sian_pareka/32/309437_2.png) [@Sian\_Pareka](https://forums.eveonline.com/u/Sian_Pareka)\
**Post date:** [February 24, 2022, 8:56pm UTC](https://forums.eveonline.com/t/connection-lost-virgin-media-uk-please-see-official-ccp-response/351050/10 "2022-02-24T20:56:53Z")

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Same here logging me out every couple of mins. Must be up to 15 / 20 by now

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**Author:** ![Barzini\_Telamon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/barzini_telamon/32/309438_2.png) [@Barzini\_Telamon](https://forums.eveonline.com/u/Barzini_Telamon)\
**Post date:** [February 24, 2022, 8:57pm UTC](https://forums.eveonline.com/t/connection-lost-virgin-media-uk-please-see-official-ccp-response/351050/11 "2022-02-24T20:57:00Z")

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Yes - been happening to me all day as well UK Virgin

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**Author:** ![jayuk1](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jayuk1/32/473828_2.png) [@jayuk1](https://forums.eveonline.com/u/jayuk1)\
**Post date:** [February 24, 2022, 8:57pm UTC](https://forums.eveonline.com/t/connection-lost-virgin-media-uk-please-see-official-ccp-response/351050/12 "2022-02-24T20:57:46Z")

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im also having this issue… (uk virgin media)

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**Author:** ![Sian\_Pareka](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sian_pareka/32/309437_2.png) [@Sian\_Pareka](https://forums.eveonline.com/u/Sian_Pareka)\
**Post date:** [February 24, 2022, 8:58pm UTC](https://forums.eveonline.com/t/connection-lost-virgin-media-uk-please-see-official-ccp-response/351050/13 "2022-02-24T20:58:51Z")

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same Virgin Media

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**Author:** ![jayuk1](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jayuk1/32/473828_2.png) [@jayuk1](https://forums.eveonline.com/u/jayuk1)\
**Post date:** [February 24, 2022, 9:00pm UTC](https://forums.eveonline.com/t/connection-lost-virgin-media-uk-please-see-official-ccp-response/351050/14 "2022-02-24T21:00:53Z")

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also i feel like alot of us DC at the same time.

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**Author:** ![Jander\_Massek](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jander_massek/32/309440_2.png) [@Jander\_Massek](https://forums.eveonline.com/u/Jander_Massek)\
**Post date:** [February 24, 2022, 9:05pm UTC](https://forums.eveonline.com/t/connection-lost-virgin-media-uk-please-see-official-ccp-response/351050/15 "2022-02-24T21:05:33Z")

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Must have had 15-20 DC’s today… also UK on Virgin Media. I have never had a problem in the past.

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**Author:** ![jayuk1](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jayuk1/32/473828_2.png) [@jayuk1](https://forums.eveonline.com/u/jayuk1)\
**Post date:** [February 24, 2022, 9:12pm UTC](https://forums.eveonline.com/t/connection-lost-virgin-media-uk-please-see-official-ccp-response/351050/16 "2022-02-24T21:12:19Z")

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its pretty much unplayable at this point. no logi for me xD

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**Author:** ![llorak](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/llorak/32/308874_2.png) [@llorak](https://forums.eveonline.com/u/llorak)\
**Post date:** [February 24, 2022, 9:25pm UTC](https://forums.eveonline.com/t/connection-lost-virgin-media-uk-please-see-official-ccp-response/351050/17 "2022-02-24T21:25:14Z")

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same last two days , constant disconnects.  
other online games are fine .  
UK here as well

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**Author:** ![jayuk1](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jayuk1/32/473828_2.png) [@jayuk1](https://forums.eveonline.com/u/jayuk1)\
**Post date:** [February 24, 2022, 9:29pm UTC](https://forums.eveonline.com/t/connection-lost-virgin-media-uk-please-see-official-ccp-response/351050/18 "2022-02-24T21:29:01Z")

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yes other games are fine also.

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**Author:** ![Jackson\_Creed](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jackson_creed/32/370102_2.png) [@Jackson\_Creed](https://forums.eveonline.com/u/Jackson_Creed)\
**Post date:** [February 24, 2022, 9:35pm UTC](https://forums.eveonline.com/t/connection-lost-virgin-media-uk-please-see-official-ccp-response/351050/19 "2022-02-24T21:35:54Z")

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Same here. Uk, Virgin Media and other games are fine.  
I see a pattern forming here…

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**Author:** ![CptWow2](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cptwow2/32/309443_2.png) [@CptWow2](https://forums.eveonline.com/u/CptWow2)\
**Post date:** [February 24, 2022, 9:39pm UTC](https://forums.eveonline.com/t/connection-lost-virgin-media-uk-please-see-official-ccp-response/351050/20 "2022-02-24T21:39:30Z")

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Uk, virgin media. all day.

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