# Connection lost - Virgin Media UK - Please see official CCP response **URL:** \ **Category:** General Issues\ **Created:** [February 24, 2022, 11:57am UTC](https://forums.eveonline.com/t/connection-lost-virgin-media-uk-please-see-official-ccp-response/351050 "2022-02-24T11:57:09Z")\ **Posts on this page:** 1\ **Showing post:** 75
**Author:** ![Geo\_Eclipse\_Oksaras](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/geo_eclipse_oksaras/32/500781_2.png) [@Geo\_Eclipse\_Oksaras](https://forums.eveonline.com/u/Geo_Eclipse_Oksaras)\ **Post date:** [February 25, 2022, 5:36pm UTC](https://forums.eveonline.com/t/connection-lost-virgin-media-uk-please-see-official-ccp-response/351050/75 "2022-02-25T17:36:29Z")
It seems its an issue before it’s reaching CCP’s servers… > [@20220225 - Connection Issues (UK)](https://forums.eveonline.com/t/20220225-connection-issues-uk/351264): > > Hello everyone, We are looking into the connectivity issues which have recently started affecting certain players in the UK. The issue lies somewhere on the route the connection takes before it reaches the EVE Online servers and we are yet to discover exactly where the source of the problem is but as far as we can tell from the reports we have received so far they are customers of Virgin Media ISP. If you are based in the UK and have recently started experiencing regular disconnects from the g… --- _[View the full topic](https://forums.eveonline.com/t/connection-lost-virgin-media-uk-please-see-official-ccp-response/351050)._