# Connectivity Issue in US points to 99.82.178.108 - amazon node in Virginia

**URL:** <https://forums.eveonline.com/t/connectivity-issue-in-us-points-to-99-82-178-108-amazon-node-in-virginia/214700>\
**Category:** EVE Launcher\
**Created:** [January 30, 2020, 2:48am UTC](https://forums.eveonline.com/t/connectivity-issue-in-us-points-to-99-82-178-108-amazon-node-in-virginia/214700 "2020-01-30T02:48:18Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![Rururu\_Rensalot](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rururu_rensalot/32/182520_2.png) [@Rururu\_Rensalot](https://forums.eveonline.com/u/Rururu_Rensalot)\
**Post date:** [January 30, 2020, 2:48am UTC](https://forums.eveonline.com/t/connectivity-issue-in-us-points-to-99-82-178-108-amazon-node-in-virginia/214700/1 "2020-01-30T02:48:18Z")

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Hey guys!

Ran the traceroute tool in the launcher - and found what appears to be my connectivity issue.

An amazon node in Virginia - please run the tool and see if your packets die at this same address as mine do.

My problem seems to be Amazon’s network , are you guys getting the same?

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**Author:** ![Hauptmann103](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/hauptmann103/32/478655_2.png) [@Hauptmann103](https://forums.eveonline.com/u/Hauptmann103)\
**Post date:** [January 30, 2020, 2:54am UTC](https://forums.eveonline.com/t/connectivity-issue-in-us-points-to-99-82-178-108-amazon-node-in-virginia/214700/2 "2020-01-30T02:54:13Z")

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Yes, the traceroute tool reports the same thing for me. Intriguing.

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**Author:** ![Tim\_Burton](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tim_burton/32/181860_2.png) [@Tim\_Burton](https://forums.eveonline.com/u/Tim_Burton)\
**Post date:** [January 30, 2020, 3:10am UTC](https://forums.eveonline.com/t/connectivity-issue-in-us-points-to-99-82-178-108-amazon-node-in-virginia/214700/3 "2020-01-30T03:10:09Z")

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I get multiple timeouts before finally reaching 99.84.243.45, which is an Amazon server in Seattle.

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**Author:** ![Rururu\_Rensalot](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rururu_rensalot/32/182520_2.png) [@Rururu\_Rensalot](https://forums.eveonline.com/u/Rururu_Rensalot)\
**Post date:** [January 30, 2020, 3:10am UTC](https://forums.eveonline.com/t/connectivity-issue-in-us-points-to-99-82-178-108-amazon-node-in-virginia/214700/4 "2020-01-30T03:10:30Z")

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Just obtained a different result from a buddy further up north

54.239.104.99

But guess whose it is and where it is?

Amazon node, Virginia Beach Virginia - same as the 99.82 address!

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**Author:** ![Daedalus\_Prometheus](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/daedalus_prometheus/32/273725_2.png) [@Daedalus\_Prometheus](https://forums.eveonline.com/u/Daedalus_Prometheus)\
**Post date:** [January 30, 2020, 3:13am UTC](https://forums.eveonline.com/t/connectivity-issue-in-us-points-to-99-82-178-108-amazon-node-in-virginia/214700/5 "2020-01-30T03:13:54Z")

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yep, i got 99.82.176.72 which is Amazon…

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**Author:** ![Tim\_Burton](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tim_burton/32/181860_2.png) [@Tim\_Burton](https://forums.eveonline.com/u/Tim_Burton)\
**Post date:** [January 30, 2020, 3:15am UTC](https://forums.eveonline.com/t/connectivity-issue-in-us-points-to-99-82-178-108-amazon-node-in-virginia/214700/6 "2020-01-30T03:15:12Z")

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Can someone describe whether they are timing out during the traceroute but eventually reaching the destination IP, or if the traceroute fails?

What is happening for me is I am timing out 7 times before finally completing the traceroute. That is always an Amazon server in Seattle, though, not Virginia.

I’m in Chicago, so I’m not entirely sure why my traceroute would go through Seattle on its way to London, which is where I believe TQ is located.

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**Author:** ![Daedalus\_Prometheus](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/daedalus_prometheus/32/273725_2.png) [@Daedalus\_Prometheus](https://forums.eveonline.com/u/Daedalus_Prometheus)\
**Post date:** [January 30, 2020, 3:16am UTC](https://forums.eveonline.com/t/connectivity-issue-in-us-points-to-99-82-178-108-amazon-node-in-virginia/214700/7 "2020-01-30T03:16:01Z")

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I am fallout out after the 10th ping or whatever it is, and it just continues with request timeouts

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**Author:** ![Tim\_Burton](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tim_burton/32/181860_2.png) [@Tim\_Burton](https://forums.eveonline.com/u/Tim_Burton)\
**Post date:** [January 30, 2020, 3:19am UTC](https://forums.eveonline.com/t/connectivity-issue-in-us-points-to-99-82-178-108-amazon-node-in-virginia/214700/8 "2020-01-30T03:19:45Z")

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Mine predictably times out on the 11th through 17th request and then always, always completes on the 18th request. Strange.

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**Author:** ![Rururu\_Rensalot](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rururu_rensalot/32/182520_2.png) [@Rururu\_Rensalot](https://forums.eveonline.com/u/Rururu_Rensalot)\
**Post date:** [January 30, 2020, 3:48am UTC](https://forums.eveonline.com/t/connectivity-issue-in-us-points-to-99-82-178-108-amazon-node-in-virginia/214700/9 "2020-01-30T03:48:21Z")

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I’m guessing your hops can get about the same time going either way. My traceroute packets just get fed into a dead end. Is your connectivity really spotty? I can’t even play… I can connect most of the time, but as soon as I want to connect to the server that runs grids for the system its gg hope my pod will survive floating out of the undock and into a bunch of trigs as the screen stops loading or goes black

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**Author:** ![Rururu\_Rensalot](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rururu_rensalot/32/182520_2.png) [@Rururu\_Rensalot](https://forums.eveonline.com/u/Rururu_Rensalot)\
**Post date:** [January 30, 2020, 3:52am UTC](https://forums.eveonline.com/t/connectivity-issue-in-us-points-to-99-82-178-108-amazon-node-in-virginia/214700/10 "2020-01-30T03:52:55Z")

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Daedalus - if you do a search for ‘whois (ip address)’ for the last good hop, no parentheses - do you get an amazon node?

I’m guessing Amazon had to roll back their DNS to a ‘safe config’ and now if they are a single point of failure, we can’t really get a decent connection ☹

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**Author:** ![Tacitus\_Freeman](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tacitus_freeman/32/502004_2.png) [@Tacitus\_Freeman](https://forums.eveonline.com/u/Tacitus_Freeman)\
**Post date:** [January 30, 2020, 6:36am UTC](https://forums.eveonline.com/t/connectivity-issue-in-us-points-to-99-82-178-108-amazon-node-in-virginia/214700/11 "2020-01-30T06:36:50Z")

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Here’s the first one to time out for me:

NetRange: 52.32.0.0 - 52.63.255.255  
Organization: Amazon Technologies Inc. (AT-88-Z)

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**Author:** ![Hakaru\_Song](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/hakaru_song/32/182559_2.png) [@Hakaru\_Song](https://forums.eveonline.com/u/Hakaru_Song)\
**Post date:** [January 30, 2020, 11:38am UTC](https://forums.eveonline.com/t/connectivity-issue-in-us-points-to-99-82-178-108-amazon-node-in-virginia/214700/12 "2020-01-30T11:38:30Z")

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Here is a good article about why traceroute makes things that aren’t an issue look like an issue.

[https://community.spiceworks.com/networking/articles/2531-traceroute-request-timed-out-why-traceroute-is-broken](https://community.spiceworks.com/networking/articles/2531-traceroute-request-timed-out-why-traceroute-is-broken)

The long and the short of it is the “Request timed out” messages are likely not telling you what you think they are telling you. Most likely they are telling you that the host that is “timing out” in the chain is likely blocking ping/icmp (echo) requests.

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<div class="post-metadata">

**Author:** ![bot](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/bot/32/201261_2.png) [@bot](https://forums.eveonline.com/u/bot)\
**Post date:** [January 30, 2020, 12:03pm UTC](https://forums.eveonline.com/t/connectivity-issue-in-us-points-to-99-82-178-108-amazon-node-in-virginia/214700/13 "2020-01-30T12:03:54Z")

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Hello, from Italy here.

In last 5months i played regularly everyday without problems, only some randoms dc by time to time that costed me 1b+…  
Today for the first time i can see how many people are playing in launcher but i can’t play when i try to connect to the game… here is my tracert from eve launcher

```
" Starting traceroute diagnostics - this may take several minutes

```

Starting tracert for [launcher.eveonline.com](http://launcher.eveonline.com)

Traccia instradamento verso [d1hoqe10mv32pv.cloudfront.net](http://d1hoqe10mv32pv.cloudfront.net) [13.35.253.9]  
su un massimo di 30 punti di passaggio:

1 3 ms 1 ms \<1 ms 192.168.1.1  
2 \* \* \* Richiesta scaduta.  
3 23 ms 22 ms 23 ms 172.17.192.212  
4 110 ms 28 ms 60 ms 172.17.193.50  
5 28 ms 29 ms 28 ms 172.19.184.40  
6 33 ms 33 ms 33 ms 172.19.177.18  
7 \* \* 54 ms [etrunk49.milano50.mil.seabone.net](http://etrunk49.milano50.mil.seabone.net) [195.22.205.116]  
8 48 ms 47 ms 47 ms [ae20.franco32.fra.seabone.net](http://ae20.franco32.fra.seabone.net) [195.22.211.104]  
9 46 ms 45 ms 61 ms [amazon.franco32.fra.seabone.net](http://amazon.franco32.fra.seabone.net) [195.22.211.195]  
10 \* \* \* Richiesta scaduta.  
11 48 ms 48 ms 48 ms 54.239.4.207  
12 \* \* \* Richiesta scaduta.  
13 \* \* \* Richiesta scaduta.  
14 \* \* \* Richiesta scaduta.  
15 \* \* \* Richiesta scaduta.  
16 \* \* \* Richiesta scaduta.  
17 45 ms 45 ms 45 ms [server-13-35-253-9.fra6.r.cloudfront.net](http://server-13-35-253-9.fra6.r.cloudfront.net) [13.35.253.9]

Traccia completata.  
"

 ![image](https://global.discourse-cdn.com/eveonline/original/3X/1/9/197690ed066143a02992f3e69dae6786fd9e2c36.jpeg)

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<div class="post-metadata">

**Author:** ![Rururu\_Rensalot](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rururu_rensalot/32/182520_2.png) [@Rururu\_Rensalot](https://forums.eveonline.com/u/Rururu_Rensalot)\
**Post date:** [January 30, 2020, 1:16pm UTC](https://forums.eveonline.com/t/connectivity-issue-in-us-points-to-99-82-178-108-amazon-node-in-virginia/214700/14 "2020-01-30T13:16:16Z")

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> [@bot](#):
>
> 54.239.4.207

and whois 54.239.4.207 ?

amazon

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [April 29, 2020, 1:16pm UTC](https://forums.eveonline.com/t/connectivity-issue-in-us-points-to-99-82-178-108-amazon-node-in-virginia/214700/15 "2020-04-29T13:16:18Z")

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