# Constant Disconnections From Live Server **URL:** \ **Category:** General Issues\ **Created:** [January 22, 2021, 7:38pm UTC](https://forums.eveonline.com/t/constant-disconnections-from-live-server/291375 "2021-01-22T19:38:40Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![Excempt](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/excempt/32/390439_2.png) [@Excempt](https://forums.eveonline.com/u/Excempt)\ **Post date:** [February 17, 2021, 1:35am UTC](https://forums.eveonline.com/t/constant-disconnections-from-live-server/291375/21 "2021-02-17T01:35:15Z")
can be, he is in my system and uses a different ISP and we both are getting kicked at the same time, and he is across the country from me. ---
**Author:** ![Slummin](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/slummin/32/510439_2.png) [@Slummin](https://forums.eveonline.com/u/Slummin)\ **Post date:** [March 4, 2021, 9:51pm UTC](https://forums.eveonline.com/t/constant-disconnections-from-live-server/291375/22 "2021-03-04T21:51:13Z")
Still getting disconnects I can have two accounts up, and one can get disconnected randomly while the other stays connected. Then 10-15 minutes later the second account will get disconnected while the first doesn’t. It’s definitely an issue with something the server and client are communicating. If it was an actual connection issue then you would expect to see both accounts disconnecting at the same time at least once… that hasn’t happened for me yet over the last week or so. I wish CCP would actually look into these issues instead of ignoring all the threads about it. ---
**Author:** ![Sarah\_Olson](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sarah_olson/32/377582_2.png) [@Sarah\_Olson](https://forums.eveonline.com/u/Sarah_Olson)\ **Post date:** [March 5, 2021, 11:01pm UTC](https://forums.eveonline.com/t/constant-disconnections-from-live-server/291375/23 "2021-03-05T23:01:35Z")
I’ve been having issues with live server as well. For the last two weeks the live server has been getting steadily more and more laggy and delayed to the point that the game is pretty much unplayable now. All actions have between a 5 - 20 second delay before my client even registers them happening and I’m experiencing major packet loss. I’ve haven’t suffered any disconnects aside from when my ISP completely drops, but the game is effectively unplayable. As others have mentioned, the test server seems to be completely unaffected and I’m able to play normally there. I live in a rural town in Montana with only one ISP option, Century Link, and they have been completely useless in helping me with this issue. At this point I really don’t know what to do. ---
**Author:** ![Druithynn](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/druithynn/32/259992_2.png) [@Druithynn](https://forums.eveonline.com/u/Druithynn)\ **Post date:** [March 6, 2021, 3:53pm UTC](https://forums.eveonline.com/t/constant-disconnections-from-live-server/291375/24 "2021-03-06T15:53:38Z")
I just came back and was in the process of talking friends into it. now I can not even log on I sit at a black screen before getting the the connection to server lost stuff. and not a thing on CCPs end… guess I will file a ticket… anyone found any way around it ? my connection to every other online game on the planet is working fine… ---
**Author:** ![Geo\_Eclipse\_Oksaras](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/geo_eclipse_oksaras/32/500781_2.png) [@Geo\_Eclipse\_Oksaras](https://forums.eveonline.com/u/Geo_Eclipse_Oksaras)\ **Post date:** [March 6, 2021, 4:07pm UTC](https://forums.eveonline.com/t/constant-disconnections-from-live-server/291375/25 "2021-03-06T16:07:37Z")
bug report? ---
**Author:** ![Ysysys](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ysysys/32/368601_2.png) [@Ysysys](https://forums.eveonline.com/u/Ysysys)\ **Post date:** [March 8, 2021, 8:50pm UTC](https://forums.eveonline.com/t/constant-disconnections-from-live-server/291375/26 "2021-03-08T20:50:34Z")
Same Issue here. Its going on since weeks. Also it can be that only one client disconnects randomly while other clients in different regions stay online. Sometimes also corpmates disconnect with one random client in the same moment as me. Its really time to take a look at this. ---
**Author:** ![J\_Abysser](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/j_abysser/32/299194_2.png) [@J\_Abysser](https://forums.eveonline.com/u/J_Abysser)\ **Post date:** [March 13, 2021, 5:21pm UTC](https://forums.eveonline.com/t/constant-disconnections-from-live-server/291375/29 "2021-03-13T17:21:57Z")
[Constant Disconnections From Live Server](https://forums.eveonline.com/t/constant-disconnections-from-live-server/291375) verified cache/restart, constant d/c issues continue ---
**Author:** ![Mirael\_Lightstep](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mirael_lightstep/32/263047_2.png) [@Mirael\_Lightstep](https://forums.eveonline.com/u/Mirael_Lightstep)\ **Post date:** [March 23, 2021, 2:12am UTC](https://forums.eveonline.com/t/constant-disconnections-from-live-server/291375/30 "2021-03-23T02:12:56Z")
I am experiencing this tonight as well. a dozen times in the last 2 hours. ---
**Author:** ![Josh\_Arsten](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/josh_arsten/32/485945_2.png) [@Josh\_Arsten](https://forums.eveonline.com/u/Josh_Arsten)\ **Post date:** [March 23, 2021, 6:21pm UTC](https://forums.eveonline.com/t/constant-disconnections-from-live-server/291375/31 "2021-03-23T18:21:46Z")
Same problem, but just today. I use multiple accounts and not every account on my machine gets the boot. ---
**Author:** ![Raisa\_Molotova](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/raisa_molotova/32/268462_2.png) [@Raisa\_Molotova](https://forums.eveonline.com/u/Raisa_Molotova)\ **Post date:** [April 19, 2021, 8:49pm UTC](https://forums.eveonline.com/t/constant-disconnections-from-live-server/291375/32 "2021-04-19T20:49:35Z")
7 disconnects in 2 hours… in my fleet another guy got disconnected always at exactly the same time ---
**Author:** ![John\_Robert\_Geary](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/john_robert_geary/32/293436_2.png) [@John\_Robert\_Geary](https://forums.eveonline.com/u/John_Robert_Geary)\ **Post date:** [April 20, 2021, 12:20am UTC](https://forums.eveonline.com/t/constant-disconnections-from-live-server/291375/33 "2021-04-20T00:20:36Z")
Same here, I have been disconnected 4 times in the last 12 hrs ---
**Author:** ![Aedaxus](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/aedaxus/32/393915_2.png) [@Aedaxus](https://forums.eveonline.com/u/Aedaxus)\ **Post date:** [May 12, 2021, 9:06am UTC](https://forums.eveonline.com/t/constant-disconnections-from-live-server/291375/34 "2021-05-12T09:06:39Z")
> [@Geo\_Eclipse\_Oksaras](#): > > it’s possible its on YOUR end and not CCP’S… > [@Geo\_Eclipse\_Oksaras](#): > > it may be beyond your ISP It may be earth rays or even aliens. Those assumptions are just as correct as yours and don’t help any of the above customers’ issues. > [@Geo\_Eclipse\_Oksaras](#): > > try using a VPN… if you can log in with vpn, then its not ccp’s problem, but they still try to solve it… If a VPN solves their issues, they should certainly contact their ISP. And yes their ISP will investigate the issue further with their peers. But yes probably on those forums I bet there’s some guy saying “It’s not the backbone!” but that guy isn’t helpful either. > [@Geo\_Eclipse\_Oksaras](#): > > its not CCP. The disconnection itself might not be caused by CCP. However their responsability as a provider for online games makes it so they have “aftersales service” technicians that will investigate the issues and try to solve them even if it’s just someone who forgot to turn his computer on. > [@Geo\_Eclipse\_Oksaras](#): > > bug report? I made a few. And the support staff is very friendly, patient and helpful. I have some random disconnects of a few clients. In my case it appears to be related to cloudflare’s handling of ‘redirection of packets’ where they fail to re-establish SYN/ACK for the connection they redirect. Luckily the disconnects mainly happen when i’m afk and in station so it doesn’t bother me much. ---
**Author:** ![Lara\_Agnon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/lara_agnon/32/377122_2.png) [@Lara\_Agnon](https://forums.eveonline.com/u/Lara_Agnon)\ **Post date:** [June 8, 2021, 8:40pm UTC](https://forums.eveonline.com/t/constant-disconnections-from-live-server/291375/35 "2021-06-08T20:40:49Z")
I suffer from those daily disconnects myself. And I did some research. My conclusion is the following: ```auto Lara Agnon <-> ISP **OK** , perfect connection, result = "I have no issues, it must be CCP" Tranquility <-> Cloudflare **OK** , perfect connection, result = "It's a client issue" Cloudflare -> ISP "Here is game data, deal with it" ISP -> Cloudflare "Give more moneys, otherwise wo don't want your f*** traffic" ``` So, the actual problem we are suffering is that major players in Internet backbone connectivity do not care a bit about you as a customer of your isp or ccp as a customer of cloudflare. They only care about money. They need to provide internet connectivity but no one can force them to provide _good_ internet connectivity So what can you do? 1. Buy a VPN. Could help, especially when routes from your provider to cloudflare are flapping. Everytime a route changes the game does disconnect. If you buy a vpn, companies can even more monetize on you (Bad for communists, but who wants to be a communist anyway). 2. Use a different internet provider. The problem is, how can you find out which one has a good cloudflare connectivity? 3. Tell your ISP you will cancel the contract if they don’t provide better connectivity. I bet they have a whole wall dedicated to printed copies of email complaints from customers like you where they go reading for a good laugh. 4. Stop playing Eve or using other cloudflare services What can CCP do? 1. Change DDoS Protection provider to someone with better connectivity 2. Tell Cloudflare to get better connectivity to their services 3. Make changes to the game’s networking code that makes it more resilient to connectivity changes (As the code is probably 20 years old and no developer from that time still works at ccp, there will be no one left with the guts it takes to make changes that could break the game completely) 4. Give a f\*\*\* What can your ISP do? 1. Lose money by providing better connectivity 2. Charge you extra for a monthly Clouflare+ premium fee 3. Give a f\*\*\* What can Cloudflare do? 1. Pay. 2. Give a f\*\*\* ---
**Author:** ![Shinleya\_Darkwing](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/shinleya_darkwing/32/508977_2.png) [@Shinleya\_Darkwing](https://forums.eveonline.com/u/Shinleya_Darkwing)\ **Post date:** [June 15, 2021, 2:42pm UTC](https://forums.eveonline.com/t/constant-disconnections-from-live-server/291375/36 "2021-06-15T14:42:00Z")
constant disconnects again… ---
**Author:** ![Shinleya\_Darkwing](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/shinleya_darkwing/32/508977_2.png) [@Shinleya\_Darkwing](https://forums.eveonline.com/u/Shinleya_Darkwing)\ **Post date:** [June 16, 2021, 12:01pm UTC](https://forums.eveonline.com/t/constant-disconnections-from-live-server/291375/37 "2021-06-16T12:01:49Z")
massive connection problems still ---
**Author:** ![Shinleya\_Darkwing](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/shinleya_darkwing/32/508977_2.png) [@Shinleya\_Darkwing](https://forums.eveonline.com/u/Shinleya_Darkwing)\ **Post date:** [June 19, 2021, 3:20pm UTC](https://forums.eveonline.com/t/constant-disconnections-from-live-server/291375/38 "2021-06-19T15:20:55Z")
upwupwup ---
**Author:** ![Shinleya\_Darkwing](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/shinleya_darkwing/32/508977_2.png) [@Shinleya\_Darkwing](https://forums.eveonline.com/u/Shinleya_Darkwing)\ **Post date:** [July 8, 2021, 8:28pm UTC](https://forums.eveonline.com/t/constant-disconnections-from-live-server/291375/39 "2021-07-08T20:28:08Z")
fix pls ffs ---
**Author:** ![Geo\_Eclipse\_Oksaras](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/geo_eclipse_oksaras/32/500781_2.png) [@Geo\_Eclipse\_Oksaras](https://forums.eveonline.com/u/Geo_Eclipse_Oksaras)\ **Post date:** [July 9, 2021, 5:09am UTC](https://forums.eveonline.com/t/constant-disconnections-from-live-server/291375/40 "2021-07-09T05:09:44Z")
something says if you are having issues disconnecting, then its on your end somewhere and not CCP’s. ---
**Author:** ![Aedaxus](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/aedaxus/32/393915_2.png) [@Aedaxus](https://forums.eveonline.com/u/Aedaxus)\ **Post date:** [July 13, 2021, 8:20am UTC](https://forums.eveonline.com/t/constant-disconnections-from-live-server/291375/41 "2021-07-13T08:20:41Z")
I solved it by : - reducing my concurrent amount of accounts by 50%. - adding `elg.evetech.net` to my firewall’s blocklist. Pick it up as it’s requested by DNS and return “it is non-existent”. Yes, weird but it did help me, did not have any disconnects for over two weeks now. I did not encounter any disconnects anymore. Cloudflare is causing some dropped packets too but it appears not to actually d/c me. @Geo_Eclipse_Oksaras : Please don’t limit people. Most EVE Online players are creative people that look for solutions, not “Disconnects are an act of God! Repent, AFK miner!” firebrand preaching. ---
**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\ **Post date:** [October 11, 2021, 8:21am UTC](https://forums.eveonline.com/t/constant-disconnections-from-live-server/291375/42 "2021-10-11T08:21:05Z")
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