# Constantly getting disconnected

**URL:** <https://forums.eveonline.com/t/constantly-getting-disconnected/380967>\
**Category:** General Issues\
**Created:** [October 18, 2022, 9:50am UTC](https://forums.eveonline.com/t/constantly-getting-disconnected/380967 "2022-10-18T09:50:31Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Robert\_Caldera](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/robert_caldera/32/385243_2.png) [@Robert\_Caldera](https://forums.eveonline.com/u/Robert_Caldera)\
**Post date:** [October 18, 2022, 9:50am UTC](https://forums.eveonline.com/t/constantly-getting-disconnected/380967/1 "2022-10-18T09:50:31Z")

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I’m constantly being disconnected.  
Tried restarting my router, and clearing all cache files, which didn’t help so far.  
What else can I do?

 ![exefile_TgJ9myfbNp](https://global.discourse-cdn.com/eveonline/original/4X/9/f/1/9f1088de6383d75f33c9484b02fe7188063f6588.png)

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**Author:** ![ISD\_Traindriver](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isd_traindriver/32/373313_2.png) [@ISD\_Traindriver](https://forums.eveonline.com/u/ISD_Traindriver)\
**Post date:** [October 18, 2022, 9:57am UTC](https://forums.eveonline.com/t/constantly-getting-disconnected/380967/2 "2022-10-18T09:57:49Z")

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If you are Customer of Deutsche Telekom Ag you could look in the following Thread.  
Using a VPN can help in some cases.

> [@20220819 - Verbindungsprobleme (Deutschland) / Connection Issues (Germany)](https://forums.eveonline.com/t/20220819-verbindungsprobleme-deutschland-connection-issues-germany/374148):
>
> Hallo zusammen, wir untersuchen gerade die Verbindungsprobleme, die in letzter Zeit manche Spieler in Deutschland betreffen, vornehmlich Kunden der Deutschen Telekom AG. Wenn bei euch seit dem 1. oder 2. August gehäuft Verbindungsunterbrechungen auftreten und euer Anbieter die Deutsche Telekom AG ist, dann [erstellt bitte ein Support-Ticket](https://support.eveonline.com/hc/de/requests/new). Lest bitte den Rest dieses Posts, um herauszufinden, wie ihr die Informationen bekommt, die im Ticket enthalten sein müssen. Eins vorweg: Bitte postet die…

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**Author:** ![RandomDestruction](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/randomdestruction/32/338857_2.png) [@RandomDestruction](https://forums.eveonline.com/u/RandomDestruction)\
**Post date:** [October 19, 2022, 8:27pm UTC](https://forums.eveonline.com/t/constantly-getting-disconnected/380967/3 "2022-10-19T20:27:49Z")

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I have also had this issue for months. Checked router settings and made sure none of the network settings on my Mac mini would interfere. Strangely I only seem to have the issue when jumping into a different system and it’s always intermittent.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [January 17, 2023, 8:28pm UTC](https://forums.eveonline.com/t/constantly-getting-disconnected/380967/4 "2023-01-17T20:28:18Z")

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Closed on January 17, 2023, 8:28pm UTC

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