# Could not connect to chat server at live.chat.eveonline.com:5222

**URL:** <https://forums.eveonline.com/t/could-not-connect-to-chat-server-at-live-chat-eveonline-com-5222/435260>\
**Category:** General Discussion\
**Created:** [January 6, 2024, 1:27pm UTC](https://forums.eveonline.com/t/could-not-connect-to-chat-server-at-live-chat-eveonline-com-5222/435260 "2024-01-06T13:27:40Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Amelmur\_Eriker](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/amelmur_eriker/32/406142_2.png) [@Amelmur\_Eriker](https://forums.eveonline.com/u/Amelmur_Eriker)\
**Post date:** [January 6, 2024, 1:27pm UTC](https://forums.eveonline.com/t/could-not-connect-to-chat-server-at-live-chat-eveonline-com-5222/435260/1 "2024-01-06T13:27:40Z")

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Hello  
What’s this problem ?  
Could not connect to chat server at live.chat.eveonline.com:5222.Please ensure that this port isn’t blocked.Retry?  
Have you the same msg ??  
I have this msg only on my first profile, my second works fine.

THX

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**Author:** ![Sam\_Kantam](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sam_kantam/32/406165_2.png) [@Sam\_Kantam](https://forums.eveonline.com/u/Sam_Kantam)\
**Post date:** [January 6, 2024, 3:42pm UTC](https://forums.eveonline.com/t/could-not-connect-to-chat-server-at-live-chat-eveonline-com-5222/435260/2 "2024-01-06T15:42:54Z")

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same problem but on all accounts

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**Author:** ![Insa\_Jovakko](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/insa_jovakko/32/406174_2.png) [@Insa\_Jovakko](https://forums.eveonline.com/u/Insa_Jovakko)\
**Post date:** [January 6, 2024, 4:23pm UTC](https://forums.eveonline.com/t/could-not-connect-to-chat-server-at-live-chat-eveonline-com-5222/435260/3 "2024-01-06T16:23:11Z")

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Same problem, all accounts

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**Author:** ![Zengineer420](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/zengineer420/32/406232_2.png) [@Zengineer420](https://forums.eveonline.com/u/Zengineer420)\
**Post date:** [January 6, 2024, 8:31pm UTC](https://forums.eveonline.com/t/could-not-connect-to-chat-server-at-live-chat-eveonline-com-5222/435260/4 "2024-01-06T20:31:15Z")

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Same here

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**Author:** ![Richard\_Blacktrade](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/richard_blacktrade/32/362184_2.png) [@Richard\_Blacktrade](https://forums.eveonline.com/u/Richard_Blacktrade)\
**Post date:** [January 10, 2024, 3:15pm UTC](https://forums.eveonline.com/t/could-not-connect-to-chat-server-at-live-chat-eveonline-com-5222/435260/5 "2024-01-10T15:15:16Z")

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> [@Chat box loading correctly but completely empty](https://forums.eveonline.com/t/chat-box-loading-correctly-but-completely-empty/213443/6):
>
> Please Read Notes Below First… I found a solution as i finally was able to connect. Navigate to Windows Defender Firewall and select Advanced settings Once here click inbound rules on the left hand side on the right hand side make a new rule Select Port ( 1 )Make TCP and Specific Local Port ( 2 )Allow the Connection ( 3 )Select what suits. “I left mine all selected” next name the Rule ie: eve port 5222 TCP or something. Important steps Redo step 1 -2- 3 and ma…

hi, here the solution, had the same problem, works witht this one.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [April 9, 2024, 3:15pm UTC](https://forums.eveonline.com/t/could-not-connect-to-chat-server-at-live-chat-eveonline-com-5222/435260/6 "2024-04-09T15:15:52Z")

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