# Disconnected from TQ, cannot log back in to TQ, cannot add accounts to launcher

**URL:** <https://forums.eveonline.com/t/disconnected-from-tq-cannot-log-back-in-to-tq-cannot-add-accounts-to-launcher/115299>\
**Category:** General Issues\
**Created:** [October 24, 2018, 1:23am UTC](https://forums.eveonline.com/t/disconnected-from-tq-cannot-log-back-in-to-tq-cannot-add-accounts-to-launcher/115299 "2018-10-24T01:23:20Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Fonsui](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/fonsui/32/292570_2.png) [@Fonsui](https://forums.eveonline.com/u/Fonsui)\
**Post date:** [October 24, 2018, 1:23am UTC](https://forums.eveonline.com/t/disconnected-from-tq-cannot-log-back-in-to-tq-cannot-add-accounts-to-launcher/115299/1 "2018-10-24T01:23:21Z")

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Subject says it all. TQ login count plummeting. Secured pages like [secure.eveonline.com](http://secure.eveonline.com) and [account.eveonline.com](http://account.eveonline.com) both wouldn’t load for a few minutes, are back now.

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**Author:** ![Levaria](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/levaria/32/102859_2.png) [@Levaria](https://forums.eveonline.com/u/Levaria)\
**Post date:** [October 24, 2018, 1:24am UTC](https://forums.eveonline.com/t/disconnected-from-tq-cannot-log-back-in-to-tq-cannot-add-accounts-to-launcher/115299/2 "2018-10-24T01:24:20Z")

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I am having the same exact issue so is our entire fleet of 50 peeps. All kicked off and toons as well in other systems. Cannot add characters to launcher screen.

Clearing out the Cache folder and re-downloading game client files DOES NOT fix the issue.

Running the game off Steam Client FYI.

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**Author:** ![Staq](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/staq/32/236552_2.png) [@Staq](https://forums.eveonline.com/u/Staq)\
**Post date:** [October 24, 2018, 1:28am UTC](https://forums.eveonline.com/t/disconnected-from-tq-cannot-log-back-in-to-tq-cannot-add-accounts-to-launcher/115299/3 "2018-10-24T01:28:22Z")

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Same issue… another member saw our ships warp off to safety.

Obviously, it not fixed.

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**Author:** ![Exelkar](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/exelkar/32/208669_2.png) [@Exelkar](https://forums.eveonline.com/u/Exelkar)\
**Post date:** [October 24, 2018, 1:31am UTC](https://forums.eveonline.com/t/disconnected-from-tq-cannot-log-back-in-to-tq-cannot-add-accounts-to-launcher/115299/4 "2018-10-24T01:31:18Z")

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same thing here

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**Author:** ![Michael\_Sojourner](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/michael_sojourner/32/86757_2.png) [@Michael\_Sojourner](https://forums.eveonline.com/u/Michael_Sojourner)\
**Post date:** [October 24, 2018, 1:31am UTC](https://forums.eveonline.com/t/disconnected-from-tq-cannot-log-back-in-to-tq-cannot-add-accounts-to-launcher/115299/5 "2018-10-24T01:31:45Z")

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Same, US based, CST

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**Author:** ![Muad](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/muad/32/102977_2.png) [@Muad](https://forums.eveonline.com/u/Muad)\
**Post date:** [October 24, 2018, 2:03am UTC](https://forums.eveonline.com/t/disconnected-from-tq-cannot-log-back-in-to-tq-cannot-add-accounts-to-launcher/115299/6 "2018-10-24T02:03:36Z")

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Muad confirms

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [January 22, 2019, 2:03am UTC](https://forums.eveonline.com/t/disconnected-from-tq-cannot-log-back-in-to-tq-cannot-add-accounts-to-launcher/115299/7 "2019-01-22T02:03:40Z")

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