# Dust 514 Email

**URL:** <https://forums.eveonline.com/t/dust-514-email/112275>\
**Category:** General Discussion\
**Created:** [October 10, 2018, 7:28am UTC](https://forums.eveonline.com/t/dust-514-email/112275 "2018-10-10T07:28:58Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Tavin\_Aikisen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tavin_aikisen/32/378349_2.png) [@Tavin\_Aikisen](https://forums.eveonline.com/u/Tavin_Aikisen)\
**Post date:** [October 10, 2018, 7:28am UTC](https://forums.eveonline.com/t/dust-514-email/112275/1 "2018-10-10T07:28:58Z")

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Hello,

Who can we contact if we **did not** receive this email about registering our previous characters? I’ve not received any such email and I’m curious if there are others in the same situation?

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**Author:** ![Nana\_Skalski](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nana_skalski/32/489985_2.png) [@Nana\_Skalski](https://forums.eveonline.com/u/Nana_Skalski)\
**Post date:** [October 10, 2018, 9:25am UTC](https://forums.eveonline.com/t/dust-514-email/112275/2 "2018-10-10T09:25:22Z")

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I think you have had to be registered on this page:

> **[Project Nova - CCP Games](https://www.ccpgames.com/projectnova)**
>
> CCP is developing a dark and thrilling co-op shooter on PC, set in the EVE universe and featuring strong emphasis on mastery and strategy, co-evolved with the community.

Maybe check in SPAM folder also.

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**Author:** ![Linus\_Gorp](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/linus_gorp/32/317333_2.png) [@Linus\_Gorp](https://forums.eveonline.com/u/Linus_Gorp)\
**Post date:** [October 10, 2018, 10:03am UTC](https://forums.eveonline.com/t/dust-514-email/112275/3 "2018-10-10T10:03:33Z")

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Go here [https://www.ccpgames.com/projectnova/veterans/](https://www.ccpgames.com/projectnova/veterans/) and fill that out.

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**Author:** ![Tavin\_Aikisen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tavin_aikisen/32/378349_2.png) [@Tavin\_Aikisen](https://forums.eveonline.com/u/Tavin_Aikisen)\
**Post date:** [October 10, 2018, 9:59pm UTC](https://forums.eveonline.com/t/dust-514-email/112275/4 "2018-10-10T21:59:25Z")

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Thanks for the replies. I had already registered on that site and checked my spam incase, nothing there. However using the second link I received an error that it’s not found in the database, which is odd because I can still login to my playstation account I used for DUST514.

Not to worry, found a support email. Hopefully they can sort it out.

Thanks for the replies!

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**Author:** ![TigerShadowclaw](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tigershadowclaw/32/499664_2.png) [@TigerShadowclaw](https://forums.eveonline.com/u/TigerShadowclaw)\
**Post date:** [October 12, 2018, 7:16pm UTC](https://forums.eveonline.com/t/dust-514-email/112275/5 "2018-10-12T19:16:07Z")

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So I am in a similar situation. The GM I spoke to said that I would have had to have been signed up for the DUST 514 newsletter in order for that page to know about your account.

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**Author:** ![Tavin\_Aikisen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tavin_aikisen/32/378349_2.png) [@Tavin\_Aikisen](https://forums.eveonline.com/u/Tavin_Aikisen)\
**Post date:** [October 14, 2018, 12:35am UTC](https://forums.eveonline.com/t/dust-514-email/112275/6 "2018-10-14T00:35:06Z")

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I received that response as well but they have also asked for the character name to see what they can do.

This is annoying as the email I’m providing IS the email attached to both my EVE account and my playstation account. Which also have exclusive veteran and collectible rewards attached to them. That’s part of the reason I bought EVE: Collector’s Edition in the first place…

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**Author:** ![Schalac](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/schalac/32/101487_2.png) [@Schalac](https://forums.eveonline.com/u/Schalac)\
**Post date:** [October 15, 2018, 11:05am UTC](https://forums.eveonline.com/t/dust-514-email/112275/7 "2018-10-15T11:05:01Z")

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I have registered Rowdy Railgunner and M1A1 Blaster Master as veterans. Can’t wait to see you fools on the battlefield.

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**Author:** ![Ima\_Wreckyou](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ima_wreckyou/32/235531_2.png) [@Ima\_Wreckyou](https://forums.eveonline.com/u/Ima_Wreckyou)\
**Post date:** [October 15, 2018, 2:29pm UTC](https://forums.eveonline.com/t/dust-514-email/112275/8 "2018-10-15T14:29:16Z")

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> [@Tavin\_Aikisen](#):
>
> Which also have exclusive veteran and collectible rewards attached to them. That’s part of the reason I bought EVE: Collector’s Edition in the first place…

I highly doubt they will migrate that to the new game. But one can always hope 🙂

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [January 13, 2019, 2:29pm UTC](https://forums.eveonline.com/t/dust-514-email/112275/9 "2019-01-13T14:29:17Z")

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Closed on January 13, 2019, 2:29pm UTC

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