# Encountered an error while refreshing token for XYZ

**URL:** <https://forums.eveonline.com/t/encountered-an-error-while-refreshing-token-for-xyz/38550>\
**Category:** EVE Launcher\
**Created:** [November 13, 2017, 9:53am UTC](https://forums.eveonline.com/t/encountered-an-error-while-refreshing-token-for-xyz/38550 "2017-11-13T09:53:18Z")\
**Posts on this page:** 1\
**Showing post:** 13

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**Author:** ![Rivr\_Luzade](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rivr_luzade/32/311061_2.png) [@Rivr\_Luzade](https://forums.eveonline.com/u/Rivr_Luzade)\
**Post date:** [November 13, 2017, 10:53am UTC](https://forums.eveonline.com/t/encountered-an-error-while-refreshing-token-for-xyz/38550/13 "2017-11-13T10:53:33Z")

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Apparently this applies:

> **[Encountered an error while refreshing token for account](https://forums.eveonline.com/t/encountered-an-error-while-refreshing-token-for-account/38587/)**
>
> Hi, if you’re getting this error then you most likely have your accounts pinned. You need to unpin them and then log them in again, if you get a EULA after relog with no accept button, you need to restart the launcher and then login again, after this...

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