# Error connecting to chat server **URL:** \ **Category:** General Issues\ **Created:** [May 12, 2021, 1:29pm UTC](https://forums.eveonline.com/t/error-connecting-to-chat-server/310786 "2021-05-12T13:29:37Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Gerard\_Amatin](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gerard_amatin/32/481361_2.png) [@Gerard\_Amatin](https://forums.eveonline.com/u/Gerard_Amatin)\ **Post date:** [May 12, 2021, 1:29pm UTC](https://forums.eveonline.com/t/error-connecting-to-chat-server/310786/1 "2021-05-12T13:29:37Z")
> Could not connect to the chat server at > [live.chat.eveonline.com:5222](http://live.chat.eveonline.com:5222). > Please ensure that this port is not blocked. > Check the forums for any reported issues. > Retry? Getting this as of a couple days now. When it happens I cannot see any chat or see any people in the chat (but I actually am in that chat list as I can see from my other account). Also, speaking of other account, if I’m correctly connected on one account but not on the other, clearly this port is not blocked so I do not see why I’m getting this error. Sometimes I get this message, sometimes I don’t, sometimes my second account gets it while the first doesn’t, or the other way around. When I retry it sometimes connects, sometimes it doesn’t. What’s going on? And how do I fix this? ---
**Author:** ![Gerard\_Amatin](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gerard_amatin/32/481361_2.png) [@Gerard\_Amatin](https://forums.eveonline.com/u/Gerard_Amatin)\ **Post date:** [May 13, 2021, 9:28am UTC](https://forums.eveonline.com/t/error-connecting-to-chat-server/310786/2 "2021-05-13T09:28:19Z")
Even worse now. It used to be only when logging in or switching accounts that the chat server refuses to connect. But once I was past that point of logging in I had no further issue with the chat server. Just now I had no trouble with the chat in one system, yet when I jumped to the next my local chat was empty. Just showed ‘3 people in system’. No names, just an empty chat. _(As this system had a known gate camper I couldn’t determine whether flying to the gate would get me killed or not, which is why it is kind of dangerous not to have a functioning chat system. I jumped out and in of system to fix the chat system and indeed, the gate camper was in system.)_ Please fix this. ---
**Author:** ![Kaine\_Darkheart](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kaine_darkheart/32/258391_2.png) [@Kaine\_Darkheart](https://forums.eveonline.com/u/Kaine_Darkheart)\ **Post date:** [June 1, 2021, 7:37pm UTC](https://forums.eveonline.com/t/error-connecting-to-chat-server/310786/3 "2021-06-01T19:37:30Z")
Having this same issue ---
**Author:** ![Gerard\_Amatin](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gerard_amatin/32/481361_2.png) [@Gerard\_Amatin](https://forums.eveonline.com/u/Gerard_Amatin)\ **Post date:** [June 1, 2021, 7:39pm UTC](https://forums.eveonline.com/t/error-connecting-to-chat-server/310786/4 "2021-06-01T19:39:00Z")
Luckily that issue didn’t persist for me for long. No idea what caused it and no idea why it stopped. Let’s hope it goes away for you too. ---
**Author:** ![Dray\_Cil](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dray_cil/32/418073_2.png) [@Dray\_Cil](https://forums.eveonline.com/u/Dray_Cil)\ **Post date:** [June 1, 2021, 8:06pm UTC](https://forums.eveonline.com/t/error-connecting-to-chat-server/310786/5 "2021-06-01T20:06:52Z")
Having this problem today. Dray Cil ---
**Author:** ![Caterina\_Solette](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/caterina_solette/32/221805_2.png) [@Caterina\_Solette](https://forums.eveonline.com/u/Caterina_Solette)\ **Post date:** [June 1, 2021, 8:30pm UTC](https://forums.eveonline.com/t/error-connecting-to-chat-server/310786/6 "2021-06-01T20:30:06Z")
Same issue, just started today. relogging does not seem to affect it. It pops up on every pilot, in multiple different systems. ---
**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\ **Post date:** [August 30, 2021, 9:19pm UTC](https://forums.eveonline.com/t/error-connecting-to-chat-server/310786/8 "2021-08-30T21:19:08Z")
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