# ERROR - Could not copy files to Tranquillity

**URL:** <https://forums.eveonline.com/t/error-could-not-copy-files-to-tranquillity/33727>\
**Category:** General Discussion\
**Created:** [October 24, 2017, 2:18pm UTC](https://forums.eveonline.com/t/error-could-not-copy-files-to-tranquillity/33727 "2017-10-24T14:18:30Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Capt\_Charles\_Vane](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/capt_charles_vane/32/393428_2.png) [@Capt\_Charles\_Vane](https://forums.eveonline.com/u/Capt_Charles_Vane)\
**Post date:** [October 24, 2017, 2:18pm UTC](https://forums.eveonline.com/t/error-could-not-copy-files-to-tranquillity/33727/1 "2017-10-24T14:18:30Z")

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Getting this message trying to launch game…any ideas?

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**Author:** ![Ganellon\_Devians](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ganellon_devians/32/13647_2.png) [@Ganellon\_Devians](https://forums.eveonline.com/u/Ganellon_Devians)\
**Post date:** [October 24, 2017, 4:04pm UTC](https://forums.eveonline.com/t/error-could-not-copy-files-to-tranquillity/33727/2 "2017-10-24T16:04:39Z")

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Try under launcher settings, “Shared Cache” , “fix permissions” and then “verify downloaded files”.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [January 22, 2018, 4:04pm UTC](https://forums.eveonline.com/t/error-could-not-copy-files-to-tranquillity/33727/3 "2018-01-22T16:04:43Z")

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