# Escalations are not appearing in the Agency window

**URL:** <https://forums.eveonline.com/t/escalations-are-not-appearing-in-the-agency-window/132310>\
**Category:** Assembly Hall\
**Created:** [January 9, 2019, 1:06pm UTC](https://forums.eveonline.com/t/escalations-are-not-appearing-in-the-agency-window/132310 "2019-01-09T13:06:38Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![Pakokkie](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/pakokkie/32/487923_2.png) [@Pakokkie](https://forums.eveonline.com/u/Pakokkie)\
**Post date:** [January 9, 2019, 1:06pm UTC](https://forums.eveonline.com/t/escalations-are-not-appearing-in-the-agency-window/132310/1 "2019-01-09T13:06:38Z")

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Escalations are not showing up to a large number of players. The bug is known for months, since introduction to the Agency window. And it still is unsolved.  
After research it shows that pilots in a fleet get a message that an escalation should be found in the agency map with one of the fleetmembers.

Problem is that only pilots flying in fleets know that they should have an escalation. Can you imagine the number of player who fly solo and don’t receive any message and don’t even know that they are missing out on escalations?

I hope the CSM can put this to the attention of the CCP crew because this is one of the main items of Eve, namely EXPLORATION, and it is bugged beyond believe.

Please help me and the other pilots out who are badly hurt by this bug.

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**Author:** ![Brisc\_Rubal](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/brisc_rubal/32/374307_2.png) [@Brisc\_Rubal](https://forums.eveonline.com/u/Brisc_Rubal)\
**Post date:** [January 10, 2019, 2:13pm UTC](https://forums.eveonline.com/t/escalations-are-not-appearing-in-the-agency-window/132310/2 "2019-01-10T14:13:59Z")

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Can you get me a bug report number for this?

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**Author:** ![Pakokkie](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/pakokkie/32/487923_2.png) [@Pakokkie](https://forums.eveonline.com/u/Pakokkie)\
**Post date:** [January 16, 2019, 10:07am UTC](https://forums.eveonline.com/t/escalations-are-not-appearing-in-the-agency-window/132310/3 "2019-01-16T10:07:02Z")

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Hi the bug report number is: EBR-165999

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**Author:** ![Pakokkie](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/pakokkie/32/487923_2.png) [@Pakokkie](https://forums.eveonline.com/u/Pakokkie)\
**Post date:** [January 16, 2019, 10:12am UTC](https://forums.eveonline.com/t/escalations-are-not-appearing-in-the-agency-window/132310/4 "2019-01-16T10:12:41Z")

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Hi,

**[Screenshot of the log viewer and the error messages](https://snag.gy/Bqt6kp.jpg)** \<\<\< CLICK LINK TO SEE PICTURE OF ERRORS

If you want to see if you have the same errors open the log viewer:

1. open the agency window and try to search for escalations,
2. hold: ctrl+shift+alt+m
3. click the tab log viewer
4. check for error messages

If you have error messages like I do as seen in the printscreen I linked in the tekst above then you don’t get the escalations you should have.

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**Author:** ![KiloAlpha](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kiloalpha/32/375399_2.png) [@KiloAlpha](https://forums.eveonline.com/u/KiloAlpha)\
**Post date:** [January 20, 2019, 12:01pm UTC](https://forums.eveonline.com/t/escalations-are-not-appearing-in-the-agency-window/132310/5 "2019-01-20T12:01:23Z")

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Yeah , he’s right , it’s definitely bugged

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**Author:** ![Pakokkie](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/pakokkie/32/487923_2.png) [@Pakokkie](https://forums.eveonline.com/u/Pakokkie)\
**Post date:** [January 29, 2019, 8:47am UTC](https://forums.eveonline.com/t/escalations-are-not-appearing-in-the-agency-window/132310/6 "2019-01-29T08:47:17Z")

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Hi,

It seems that this issue has something to to with corrupt data of older players. CCP gave me a standard answer that it is being researched and that they are hoping to fix it soon.

Well, I guess this feature of the game is off the board for a lot of players now. Thanks for nothing CCP. After almost a year of writing tickets and submitting bug reports all they did is give me precompiled standard answers.

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**Author:** ![Pakokkie](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/pakokkie/32/487923_2.png) [@Pakokkie](https://forums.eveonline.com/u/Pakokkie)\
**Post date:** [March 11, 2019, 4:12pm UTC](https://forums.eveonline.com/t/escalations-are-not-appearing-in-the-agency-window/132310/7 "2019-03-11T16:12:19Z")

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After six weeks there is still no progress, communication or whatsoever from CCP…

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**Author:** ![Pakokkie](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/pakokkie/32/487923_2.png) [@Pakokkie](https://forums.eveonline.com/u/Pakokkie)\
**Post date:** [March 17, 2019, 11:45am UTC](https://forums.eveonline.com/t/escalations-are-not-appearing-in-the-agency-window/132310/8 "2019-03-17T11:45:40Z")

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Hi,

You asked for a bug report number. Have you adressed the right people? Is it going to be fixed?

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**Author:** ![Brisc\_Rubal](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/brisc_rubal/32/374307_2.png) [@Brisc\_Rubal](https://forums.eveonline.com/u/Brisc_Rubal)\
**Post date:** [March 17, 2019, 6:28pm UTC](https://forums.eveonline.com/t/escalations-are-not-appearing-in-the-agency-window/132310/9 "2019-03-17T18:28:44Z")

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I have passed this on, but I don’t have any more information.

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**Author:** ![Pakokkie](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/pakokkie/32/487923_2.png) [@Pakokkie](https://forums.eveonline.com/u/Pakokkie)\
**Post date:** [March 27, 2019, 2:22pm UTC](https://forums.eveonline.com/t/escalations-are-not-appearing-in-the-agency-window/132310/10 "2019-03-27T14:22:55Z")

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Can you tell me who you have passed this on to? I should be able to contact him myself.

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**Author:** ![erg\_cz](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/erg_cz/32/392645_2.png) [@erg\_cz](https://forums.eveonline.com/u/erg_cz)\
**Post date:** [March 27, 2019, 2:45pm UTC](https://forums.eveonline.com/t/escalations-are-not-appearing-in-the-agency-window/132310/11 "2019-03-27T14:45:13Z")

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Well at least that will explain me, why I did not saw any escalation in Agency window even though I got in-game message about signal after I finished combat signature without boss. No much point to do any null sec PVE for me, cause I do not bot and escallations always were where I got my money from. Without faction loot from escallations I make more money in Abyss space…

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**Author:** ![Brisc\_Rubal](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/brisc_rubal/32/374307_2.png) [@Brisc\_Rubal](https://forums.eveonline.com/u/Brisc_Rubal)\
**Post date:** [March 27, 2019, 4:38pm UTC](https://forums.eveonline.com/t/escalations-are-not-appearing-in-the-agency-window/132310/12 "2019-03-27T16:38:18Z")

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I put the bug report in our slack conversation with the dev team that handles bugs. I would suggest poking CCP Habakkuk.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [June 25, 2019, 4:38pm UTC](https://forums.eveonline.com/t/escalations-are-not-appearing-in-the-agency-window/132310/13 "2019-06-25T16:38:28Z")

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