# EVE 20th Anniversary Collectors Edition Update

**URL:** <https://forums.eveonline.com/t/eve-20th-anniversary-collectors-edition-update/457433>\
**Category:** Announcements\
**Tags:** official\
**Created:** [July 31, 2024, 1:30pm UTC](https://forums.eveonline.com/t/eve-20th-anniversary-collectors-edition-update/457433 "2024-07-31T13:30:03Z")\
**Posts on this page:** 20\
**Page:** 4

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**Author:** ![Spacetramp\_Drago](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/spacetramp_drago/32/480922_2.png) [@Spacetramp\_Drago](https://forums.eveonline.com/u/Spacetramp_Drago)\
**Post date:** [September 24, 2024, 9:54am UTC](https://forums.eveonline.com/t/eve-20th-anniversary-collectors-edition-update/457433/61 "2024-09-24T09:54:53Z")

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I don’t know why it’s going so badly wrong for you all.

When they released the Frigates of EVE a few years ago there wasn’t any problems with that, but then again a lot of staff have left since and now we have youtubers running the show.

Plus I ordered one of the beer steins and when it arrived it was cracked from top to bottom after arriving in the flimsiest wrapping you could imagine for something fragile, that got replaced and after using the replacement once that too split so now I have 2 ornaments.

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**Author:** ![Uriel\_the\_Flame](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/uriel_the_flame/32/490165_2.png) [@Uriel\_the\_Flame](https://forums.eveonline.com/u/Uriel_the_Flame)\
**Post date:** [September 24, 2024, 9:56am UTC](https://forums.eveonline.com/t/eve-20th-anniversary-collectors-edition-update/457433/62 "2024-09-24T09:56:34Z")

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> [@Spacetramp\_Drago](#):
>
> now I have 2 ornaments

That used to be a good deal in Jita 4-4: ornament doubling service. 😉 😏 😊

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**Author:** ![Eugene\_Spencer](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/eugene_spencer/32/475443_2.png) [@Eugene\_Spencer](https://forums.eveonline.com/u/Eugene_Spencer)\
**Post date:** [September 24, 2024, 2:48pm UTC](https://forums.eveonline.com/t/eve-20th-anniversary-collectors-edition-update/457433/63 "2024-09-24T14:48:25Z")

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Any chance we could have an update please @ccp_arcade or @CCP_Swift ?

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**Author:** ![CCP\_Arcade](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_arcade/32/479917_2.png) [@CCP\_Arcade](https://forums.eveonline.com/u/CCP_Arcade)\
**Post date:** [September 26, 2024, 11:28am UTC](https://forums.eveonline.com/t/eve-20th-anniversary-collectors-edition-update/457433/64 "2024-09-26T11:28:01Z")

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**Update - 26 September - 10:30 UTC**  
We’ve received confirmation from Limited Run Games that the components of the EU orders has reached their distribution centre in Sweden. They are working on packaging the components and will then start shipping.

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**Author:** ![Arline\_Kley](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/arline_kley/32/466734_2.png) [@Arline\_Kley](https://forums.eveonline.com/u/Arline_Kley)\
**Post date:** [September 28, 2024, 8:26am UTC](https://forums.eveonline.com/t/eve-20th-anniversary-collectors-edition-update/457433/65 "2024-09-28T08:26:10Z")

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Given this rate of incredibly slow delivery, I expect mine to be sent via the methods that those who lived there historically once employed in rescuing valuables from suddenly burning monastaries.

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**Author:** ![D4rkfly3r](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/d4rkfly3r/32/435182_2.png) [@D4rkfly3r](https://forums.eveonline.com/u/D4rkfly3r)\
**Post date:** [September 30, 2024, 2:13pm UTC](https://forums.eveonline.com/t/eve-20th-anniversary-collectors-edition-update/457433/66 "2024-09-30T14:13:33Z")

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Well after multiple delays based of informiation i got via support and Limited games contacts it’s finally happens… 😛

There was a few month i thought “this will never happen…” 😉

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**Author:** ![Dennie\_Fleetfoot](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dennie_fleetfoot/32/436078_2.png) [@Dennie\_Fleetfoot](https://forums.eveonline.com/u/Dennie_Fleetfoot)\
**Post date:** [October 7, 2024, 2:37pm UTC](https://forums.eveonline.com/t/eve-20th-anniversary-collectors-edition-update/457433/67 "2024-10-07T14:37:30Z")

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This is going to sound terrible but I genuinely forgot I’d ordered this. Lol

I shall keep an eye open for the email notification.

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**Author:** ![CCP\_Arcade](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_arcade/32/479917_2.png) [@CCP\_Arcade](https://forums.eveonline.com/u/CCP_Arcade)\
**Post date:** [October 8, 2024, 4:43pm UTC](https://forums.eveonline.com/t/eve-20th-anniversary-collectors-edition-update/457433/68 "2024-10-08T16:43:45Z")

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Latest update (reflected in original post)

**Update - 8 October - 16:40 UTC**  
Limited Run Games have assured us that shipping of the EU orders will begin within the next couple of weeks.

We have decided to distribute the PLEX compensation for shipping taxes, detailed in this [blog](https://www.eveonline.com/news/view/collectors-edition-update). If you have not received any PLEX and an email regarding compensation for the shipping taxes then please contact [support@eveonline.com](mailto:support@eveonline.com) from the email address associated with your order.

EDIT: This post was updated to reflect that all orders of the collectors edition should have received an email regarding PLEX compensation for shipping taxes.

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**Author:** ![Arline\_Kley](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/arline_kley/32/466734_2.png) [@Arline\_Kley](https://forums.eveonline.com/u/Arline_Kley)\
**Post date:** [October 8, 2024, 6:06pm UTC](https://forums.eveonline.com/t/eve-20th-anniversary-collectors-edition-update/457433/69 "2024-10-08T18:06:50Z")

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That good that they’ve finally decided to do so, as I was about to ask the witch of the fens to scry hard into the entrails to find out where this had gone to…

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**Author:** ![Lsund\_Ame](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/lsund_ame/32/436399_2.png) [@Lsund\_Ame](https://forums.eveonline.com/u/Lsund_Ame)\
**Post date:** [October 11, 2024, 12:20pm UTC](https://forums.eveonline.com/t/eve-20th-anniversary-collectors-edition-update/457433/70 "2024-10-11T12:20:06Z")

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I’ve received the email and PLEX, but as you said in previous post PLEX would be distributed when all shipments, including EU were shipped.

As I’m a EU customer I expected to receive at least a shipment notice from LRG, before receiving the PLEX. Since communication from LRG is non-existent this would be my indication of shipping or that it was shipped.

Especially since “within the next couple of weeks” is a quite a large range. But then again a couple of weeks is nothing on the more than a year since ordering.

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**Author:** ![Terroristo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/terroristo/32/436566_2.png) [@Terroristo](https://forums.eveonline.com/u/Terroristo)\
**Post date:** [October 11, 2024, 5:59pm UTC](https://forums.eveonline.com/t/eve-20th-anniversary-collectors-edition-update/457433/71 "2024-10-11T17:59:22Z")

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I got the PLEX but the wrong amount ?! Didn’t think that part would be so hard…!  
I’m also a EU customer and have not recieved any notis about shipping the package yet.

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**Author:** ![Pridit](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/pridit/32/416491_2.png) [@Pridit](https://forums.eveonline.com/u/Pridit)\
**Post date:** [October 13, 2024, 1:08pm UTC](https://forums.eveonline.com/t/eve-20th-anniversary-collectors-edition-update/457433/72 "2024-10-13T13:08:34Z")

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This seems to imply that only shipping taxes are reimbursed in the form of PLEX, and not “extra costs” incurred above $174.99 as per the table in the original blog post. A little concerning if this is a retroactive change to only reimburse shipping, especially considering how long this process has taken and still is taking, the value of the product itself, and the reason this PLEX compensation was even introduced to begin with.

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**Author:** ![Spacetramp\_Drago](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/spacetramp_drago/32/480922_2.png) [@Spacetramp\_Drago](https://forums.eveonline.com/u/Spacetramp_Drago)\
**Post date:** [October 13, 2024, 1:48pm UTC](https://forums.eveonline.com/t/eve-20th-anniversary-collectors-edition-update/457433/73 "2024-10-13T13:48:12Z")

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Aw come on CCP, either give them a reasonable amount of Plex which costs you nothing, it’s a piece of code.

Or a chunk of game time because however you look at it, this has been a stupidly long wait for the guys paying a lot of money for this.

Even TEMU coughs up for any delays.

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**Author:** ![Kasper\_Elbo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kasper_elbo/32/434553_2.png) [@Kasper\_Elbo](https://forums.eveonline.com/u/Kasper_Elbo)\
**Post date:** [October 15, 2024, 9:42am UTC](https://forums.eveonline.com/t/eve-20th-anniversary-collectors-edition-update/457433/74 "2024-10-15T09:42:15Z")

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Yea, It seems the plex payout is not following that table. I’ve received 1600 and this is my order info:

Subtotal: 174.99  
Shipping: 31.30  
Tax: 51.58  
Total: 257.87

Amount above 174.99: 82.88

So regardless of how you choose to interpret the table, I cant find a way for it to land at the 1600 step.  
Also still haven’t received any shipping confirmation or anything else from LRG.

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**Author:** ![Cray\_Rayner](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cray_rayner/32/434323_2.png) [@Cray\_Rayner](https://forums.eveonline.com/u/Cray_Rayner)\
**Post date:** [October 15, 2024, 12:04pm UTC](https://forums.eveonline.com/t/eve-20th-anniversary-collectors-edition-update/457433/75 "2024-10-15T12:04:05Z")

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I mean,… with the current spike in PLEX ingame prices, CCP should really use this PLEX compensation as a possibility to inject as much PLEX into the market as possible.

Edit with additional Info on my Status:

- PLEX: I did not recieve anything yet - the old compensation Mail states I would get 1400. I am in contact with Support to clear things up (for me, originally the E-Mail adress I ordered with on Limitedrungames was not the same as my Main Charcter E-Mail. While I did change that afterwards, maybe that’s why I still have to wait.)

- No Shipment or Statusupdate on the page yet (I live in Germany).

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**Author:** ![Neoxyde](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/neoxyde/32/386749_2.png) [@Neoxyde](https://forums.eveonline.com/u/Neoxyde)\
**Post date:** [October 17, 2024, 8:22pm UTC](https://forums.eveonline.com/t/eve-20th-anniversary-collectors-edition-update/457433/76 "2024-10-17T20:22:29Z")

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> [@Cray\_Rayner](#):
>
> No Shipment or Statusupdate on the page yet (I live in Germany).

Same here for a country next to yours.  
That’s crazy

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**Author:** ![Eloken\_Toralen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/eloken_toralen/32/401714_2.png) [@Eloken\_Toralen](https://forums.eveonline.com/u/Eloken_Toralen)\
**Post date:** [October 18, 2024, 7:19am UTC](https://forums.eveonline.com/t/eve-20th-anniversary-collectors-edition-update/457433/78 "2024-10-18T07:19:38Z")

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> [@Kasper\_Elbo](#):
>
> I’ve received 1600

Inflation?

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**Author:** ![Alynis\_Secar](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/alynis_secar/32/437389_2.png) [@Alynis\_Secar](https://forums.eveonline.com/u/Alynis_Secar)\
**Post date:** [October 18, 2024, 2:20pm UTC](https://forums.eveonline.com/t/eve-20th-anniversary-collectors-edition-update/457433/79 "2024-10-18T14:20:23Z")

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I just got a shipping notification from DHL for mine, expected delivery to the UK is 24th Oct

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**Author:** ![AnnoyingSchlabbi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/annoyingschlabbi/32/418538_2.png) [@AnnoyingSchlabbi](https://forums.eveonline.com/u/AnnoyingSchlabbi)\
**Post date:** [October 23, 2024, 5:23am UTC](https://forums.eveonline.com/t/eve-20th-anniversary-collectors-edition-update/457433/80 "2024-10-23T05:23:46Z")

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Also got a shipping notification from DHL. Delivery in germany is expected this friday (October 25th).

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**Author:** ![CCP\_Arcade](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_arcade/32/479917_2.png) [@CCP\_Arcade](https://forums.eveonline.com/u/CCP_Arcade)\
**Post date:** [October 23, 2024, 8:45am UTC](https://forums.eveonline.com/t/eve-20th-anniversary-collectors-edition-update/457433/81 "2024-10-23T08:45:18Z")

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**Update - 23 October 08:45 UTC**  
We are pleased to report that Limited Run Games have contacted us to confirm that shipping is underway for EU recipients of the Anniversary Collectors Edition.

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