# Eve disconnects after ~1 min of idle time

**URL:** <https://forums.eveonline.com/t/eve-disconnects-after-1-min-of-idle-time/202672>\
**Category:** General Issues\
**Tags:** connection-issues\
**Created:** [November 25, 2019, 6:24pm UTC](https://forums.eveonline.com/t/eve-disconnects-after-1-min-of-idle-time/202672 "2019-11-25T18:24:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Rhyme\_Bittern](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rhyme_bittern/32/251875_2.png) [@Rhyme\_Bittern](https://forums.eveonline.com/u/Rhyme_Bittern)\
**Post date:** [November 25, 2019, 6:24pm UTC](https://forums.eveonline.com/t/eve-disconnects-after-1-min-of-idle-time/202672/1 "2019-11-25T18:24:45Z")

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Using linux, ubuntu 19.10, nvidia gtx770 (driver version 440.26), wine 4.19 staging, dxvk 1.44,  
I get disconnected after ~1 minute of inactivity in station or in space. The chat server disconnects and re-connects endlessly every few seconds.  
The loglite log is here: [https://pastebin.com/ef6FNXvh](https://pastebin.com/ef6FNXvh) (first error: module svc, channel michelle, “Failed to get a valid ballpark in time after trying 30 times”). I used the launcher’s network diagnostics tool, and the results are here: [https://pastebin.com/7FY3AgMb](https://pastebin.com/7FY3AgMb)  
I checked with my ISP and they say they see nothing on their end. They tried giving me a private IP, but this did not help. They also changed my router to a newer model, but to no avail.  
I cannot file a ticket, because CCP does not officially support linux, but the problem might be outside my computer, and if so I want to find out where it is.  
How can I diagnose this and find out where my problem is?

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**Author:** ![Eva\_Govlia](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/eva_govlia/32/309487_2.png) [@Eva\_Govlia](https://forums.eveonline.com/u/Eva_Govlia)\
**Post date:** [February 5, 2020, 5:41am UTC](https://forums.eveonline.com/t/eve-disconnects-after-1-min-of-idle-time/202672/2 "2020-02-05T05:41:39Z")

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i`m using Win 10 and having exactly the same issue as you since 2 weeks ago. guaranteed disconnection after staying idle for 1 min.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [May 5, 2020, 5:41am UTC](https://forums.eveonline.com/t/eve-disconnects-after-1-min-of-idle-time/202672/3 "2020-05-05T05:41:44Z")

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