# EVE Launcher account selection flashes briefly then leaves me with just the background

**URL:** <https://forums.eveonline.com/t/eve-launcher-account-selection-flashes-briefly-then-leaves-me-with-just-the-background/305519>\
**Category:** EVE Launcher\
**Created:** [April 14, 2021, 4:36am UTC](https://forums.eveonline.com/t/eve-launcher-account-selection-flashes-briefly-then-leaves-me-with-just-the-background/305519 "2021-04-14T04:36:22Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Hexo\_Wernes](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/hexo_wernes/32/262416_2.png) [@Hexo\_Wernes](https://forums.eveonline.com/u/Hexo_Wernes)\
**Post date:** [April 14, 2021, 4:36am UTC](https://forums.eveonline.com/t/eve-launcher-account-selection-flashes-briefly-then-leaves-me-with-just-the-background/305519/1 "2021-04-14T04:36:22Z")

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I’ve read about this happening to others in the past but haven’t found a solution that works.

When I start the Eve Launcher everything appears to load normally. The account selection menu is visible for half a second then disappears leaving me with just the background image. I’ve reinstalled the launcher several times. Scanned my computer for issues. Sharedcache, permissions, verify, refresh, delete QT cache, reinstalled video drivers…can’t seem to find a solution.

Perhaps Windows latest update is causing issues?

Anyone able to help?

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**Author:** ![Hexo\_Wernes](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/hexo_wernes/32/262416_2.png) [@Hexo\_Wernes](https://forums.eveonline.com/u/Hexo_Wernes)\
**Post date:** [April 14, 2021, 3:22pm UTC](https://forums.eveonline.com/t/eve-launcher-account-selection-flashes-briefly-then-leaves-me-with-just-the-background/305519/2 "2021-04-14T15:22:33Z")

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The downtime update to the launcher appears to have fixed it.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [July 13, 2021, 3:22pm UTC](https://forums.eveonline.com/t/eve-launcher-account-selection-flashes-briefly-then-leaves-me-with-just-the-background/305519/3 "2021-07-13T15:22:57Z")

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