# EVE Luncher collapses after I update macOS to Ventura(version 13.0) **URL:** \ **Category:** Mac OS\ **Created:** [October 29, 2022, 2:29pm UTC](https://forums.eveonline.com/t/eve-luncher-collapses-after-i-update-macos-to-ventura-version-13-0/382310 "2022-10-29T14:29:01Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![Quintus\_Raith](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/quintus_raith/32/340062_2.png) [@Quintus\_Raith](https://forums.eveonline.com/u/Quintus_Raith)\ **Post date:** [October 29, 2022, 2:29pm UTC](https://forums.eveonline.com/t/eve-luncher-collapses-after-i-update-macos-to-ventura-version-13-0/382310/1 "2022-10-29T14:29:01Z")
After I update my macOS to Ventura, the Luncher slash back every time. I tried to reinstall the Luncher but it doesn’t work. Many other apps on macOS face the same problem, but it can be solved by reinstalling. ---
**Author:** ![Quintus\_Raith](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/quintus_raith/32/340062_2.png) [@Quintus\_Raith](https://forums.eveonline.com/u/Quintus_Raith)\ **Post date:** [October 29, 2022, 2:32pm UTC](https://forums.eveonline.com/t/eve-luncher-collapses-after-i-update-macos-to-ventura-version-13-0/382310/2 "2022-10-29T14:32:56Z")
report is too long( with 90k words ,can not reply here totally), so, if needed, I can send it to GM. ---
**Author:** ![Ise\_Kyoko](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ise_kyoko/32/277330_2.png) [@Ise\_Kyoko](https://forums.eveonline.com/u/Ise_Kyoko)\ **Post date:** [October 29, 2022, 11:12pm UTC](https://forums.eveonline.com/t/eve-luncher-collapses-after-i-update-macos-to-ventura-version-13-0/382310/3 "2022-10-29T23:12:17Z")
I get same issue here, the launcher crashes. Some of the error messages: ```auto Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Application Specific Information: abort() called ... Thread 0 Crashed:: CrBrowserMain Dispatch queue: com.apple.main-thread 0 ??? 0x7ff8925929a8 ??? 1 libsystem_kernel.dylib 0x7ff8032d330e __pthread_kill + 10 2 libsystem_pthread.dylib 0x7ff80330af7b pthread_kill + 263 3 libsystem_c.dylib 0x7ff803254ca5 abort + 123 4 libc++abi.dylib 0x7ff8032c5082 abort_message + 241 5 libc++abi.dylib 0x7ff8032b623d demangling_terminate_handler() + 266 6 libobjc.A.dylib 0x7ff802fb5250 _objc_terminate() + 96 7 libc++abi.dylib 0x7ff8032c44a5 std::__terminate(void (*)()) + 8 8 libc++abi.dylib 0x7ff8032c6d05 __cxxabiv1::failed_throw(__cxxabiv1::__cxa_exception*) + 27 9 libc++abi.dylib 0x7ff8032c6ccc __cxa_throw + 116 10 libobjc.A.dylib 0x7ff802fae208 objc_exception_throw + 302 11 Foundation 0x7ff804121a7f +[NSPropertyListSerialization propertyListWithData:options:format:error:] + 128 12 evelauncher 0x1029e3910 0x10236b000 + 6785296 13 evelauncher 0x1029f6aa8 0x10236b000 + 6863528 14 evelauncher 0x102439545 EventLogger::EventLogger() + 2069 15 evelauncher 0x102439eca EventLogger::instance() + 58 16 evelauncher 0x1023e8b5c Settings::logStartup(QDateTime&) + 2860 17 evelauncher 0x10237493d main + 2285 18 dyld 0x203137310 start + 2432 ``` The PC is Macbook Pro 13-inch, M1, 2020, 16GB OS is Ventura 13.0 (22A380) I re-downloaded the luncher from website, and replace it, tried again, same crash. ---
**Author:** ![Quintus\_Raith](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/quintus_raith/32/340062_2.png) [@Quintus\_Raith](https://forums.eveonline.com/u/Quintus_Raith)\ **Post date:** [October 30, 2022, 7:44am UTC](https://forums.eveonline.com/t/eve-luncher-collapses-after-i-update-macos-to-ventura-version-13-0/382310/4 "2022-10-30T07:44:05Z")
![image](https://global.discourse-cdn.com/eveonline/original/4X/d/7/0/d700fd739f03fa0dc4e79d95ec0bf2aa4fd65855.jpeg) here is my crash report. and my Mac is 2021 MacBook Pro with M1 Pro, 16G RAM. ---
**Author:** ![Quintus\_Raith](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/quintus_raith/32/340062_2.png) [@Quintus\_Raith](https://forums.eveonline.com/u/Quintus_Raith)\ **Post date:** [October 30, 2022, 7:44am UTC](https://forums.eveonline.com/t/eve-luncher-collapses-after-i-update-macos-to-ventura-version-13-0/382310/5 "2022-10-30T07:44:52Z")
I think the crash is highly related to the new version of macOS. ---
**Author:** ![Quintus\_Raith](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/quintus_raith/32/340062_2.png) [@Quintus\_Raith](https://forums.eveonline.com/u/Quintus_Raith)\ **Post date:** [November 3, 2022, 5:26am UTC](https://forums.eveonline.com/t/eve-luncher-collapses-after-i-update-macos-to-ventura-version-13-0/382310/6 "2022-11-03T05:26:36Z")
I send mail to ccp support, and have to reinstall the whole eve( including the 30GB+ files). will try it later. ---
**Author:** ![Forlorn\_Wongraven](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/forlorn_wongraven/32/374379_2.png) [@Forlorn\_Wongraven](https://forums.eveonline.com/u/Forlorn_Wongraven)\ **Post date:** [November 3, 2022, 3:29pm UTC](https://forums.eveonline.com/t/eve-luncher-collapses-after-i-update-macos-to-ventura-version-13-0/382310/7 "2022-11-03T15:29:17Z")
I have no issues with Ventura and M1 8GB. ---
**Author:** ![Tamayo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tamayo/32/472125_2.png) [@Tamayo](https://forums.eveonline.com/u/Tamayo)\ **Post date:** [November 5, 2022, 6:13pm UTC](https://forums.eveonline.com/t/eve-luncher-collapses-after-i-update-macos-to-ventura-version-13-0/382310/8 "2022-11-05T18:13:34Z")
No issues for me with Venture 13.0, M1 Max 14" MBP 32GB ---
**Author:** ![Quintus\_Raith](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/quintus_raith/32/340062_2.png) [@Quintus\_Raith](https://forums.eveonline.com/u/Quintus_Raith)\ **Post date:** [November 6, 2022, 2:39am UTC](https://forums.eveonline.com/t/eve-luncher-collapses-after-i-update-macos-to-ventura-version-13-0/382310/9 "2022-11-06T02:39:44Z")
thanks for you lucky guys’ reply. It still can not be solved yet for me. ---
**Author:** ![Alex\_xXux](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/alex_xxux/32/408051_2.png) [@Alex\_xXux](https://forums.eveonline.com/u/Alex_xXux)\ **Post date:** [November 6, 2022, 6:16am UTC](https://forums.eveonline.com/t/eve-luncher-collapses-after-i-update-macos-to-ventura-version-13-0/382310/10 "2022-11-06T06:16:20Z")
I found. the solution, just because your system language, change it to English and reboot, will probably solve it ---
**Author:** ![Kyrix\_Kang](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kyrix_kang/32/341233_2.png) [@Kyrix\_Kang](https://forums.eveonline.com/u/Kyrix_Kang)\ **Post date:** [November 6, 2022, 6:44am UTC](https://forums.eveonline.com/t/eve-luncher-collapses-after-i-update-macos-to-ventura-version-13-0/382310/11 "2022-11-06T06:44:26Z")
Wow this solution is really working! Thanks a lot. There is EVE launcher’s crash issue too after I updated to Ventura And it was solved after I changed my mac’s system language to English(Korean → English) Now I can play eve finally. thank you! ---
**Author:** ![Quintus\_Raith](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/quintus_raith/32/340062_2.png) [@Quintus\_Raith](https://forums.eveonline.com/u/Quintus_Raith)\ **Post date:** [November 6, 2022, 6:45am UTC](https://forums.eveonline.com/t/eve-luncher-collapses-after-i-update-macos-to-ventura-version-13-0/382310/12 "2022-11-06T06:45:17Z")
oh!! it works !! cool man!! I’ll tell this to GM via support mail, this problem has to be solved in next update. ---
**Author:** ![Quintus\_Raith](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/quintus_raith/32/340062_2.png) [@Quintus\_Raith](https://forums.eveonline.com/u/Quintus_Raith)\ **Post date:** [November 6, 2022, 7:12am UTC](https://forums.eveonline.com/t/eve-luncher-collapses-after-i-update-macos-to-ventura-version-13-0/382310/13 "2022-11-06T07:12:47Z")
![image](https://global.discourse-cdn.com/eveonline/original/4X/9/8/a/98a44f4e5add7f1bea0f81c7f5dec666178bd128.jpeg) reload the whole eve files. So big \>\_\< ---
**Author:** ![CCP\_Arcade](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_arcade/32/479917_2.png) [@CCP\_Arcade](https://forums.eveonline.com/u/CCP_Arcade)\ **Post date:** [November 18, 2022, 10:44am UTC](https://forums.eveonline.com/t/eve-luncher-collapses-after-i-update-macos-to-ventura-version-13-0/382310/14 "2022-11-18T10:44:24Z")
Hey, A new version of the launcher was just released. If you download the launcher then install it the issue should be resolved. If you have already switched your systems language then simply start the launcher, let it patch. This should resolve the issue and you are free to switch back your OS language. > **[Download the free EVE Online client (launcher) for Windows or Mac](https://www.eveonline.com/download)** > > Download EVE Online, the award winning community-driven spaceship MMO, and play free! Experience exploration, combat, conquest and a thriving player economy. ---
**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\ **Post date:** [February 16, 2023, 10:44am UTC](https://forums.eveonline.com/t/eve-luncher-collapses-after-i-update-macos-to-ventura-version-13-0/382310/15 "2023-02-16T10:44:56Z")
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