# EVE online launches, then freezes at the loading screen on mac book pro

**URL:** <https://forums.eveonline.com/t/eve-online-launches-then-freezes-at-the-loading-screen-on-mac-book-pro/202393>\
**Category:** Mac Issues\
**Created:** [November 24, 2019, 4:39am UTC](https://forums.eveonline.com/t/eve-online-launches-then-freezes-at-the-loading-screen-on-mac-book-pro/202393 "2019-11-24T04:39:05Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Henry\_Azaph](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/henry_azaph/32/171012_2.png) [@Henry\_Azaph](https://forums.eveonline.com/u/Henry_Azaph)\
**Post date:** [November 24, 2019, 4:39am UTC](https://forums.eveonline.com/t/eve-online-launches-then-freezes-at-the-loading-screen-on-mac-book-pro/202393/1 "2019-11-24T04:39:05Z")

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Every time I launch EVE Online on my mac book pro, the game freezes on the black loading screen with a blue circle in the corner. This happens on 64 bit and 32 bit versions.

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**Author:** ![GM\_Mechanic](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gm_mechanic/32/436405_2.png) [@GM\_Mechanic](https://forums.eveonline.com/u/GM_Mechanic)\
**Post date:** [November 26, 2019, 3:19pm UTC](https://forums.eveonline.com/t/eve-online-launches-then-freezes-at-the-loading-screen-on-mac-book-pro/202393/2 "2019-11-26T15:19:52Z")

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Make sure your settings are correct. To do this please do the following:

- Start the launcher.
- Click on EVE launcher in the apple menu at the top left corner of the screen.
- Select preferences.
- Enable ‘Run clients with 64 bit’.
- Make sure that ‘Use Dev version’ is not enabled.
- Make sure wine version is set to latest.
- Click Ok.
- Close the launcher and the client if either is running.
- In finder, click Go to Folder and copy paste the following:

“~/Library/Application Support/EVE Online/p\_drive/Local Settings/Application Data/CCP/EVE/SharedCache”

You should see two folders named wine and ResFiles – move both folders to trash then restart your launcher.

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**Author:** ![system1](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system1](https://forums.eveonline.com/u/system1)\
**Post date:** [February 24, 2020, 3:19pm UTC](https://forums.eveonline.com/t/eve-online-launches-then-freezes-at-the-loading-screen-on-mac-book-pro/202393/3 "2020-02-24T15:19:55Z")

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