# Game crashing w.graphics glitches upon loading character since 22nd-23rd Sept.2023 update

**URL:** <https://forums.eveonline.com/t/game-crashing-w-graphics-glitches-upon-loading-character-since-22nd-23rd-sept-2023-update/421452>\
**Category:** General Issues\
**Created:** [September 23, 2023, 8:16am UTC](https://forums.eveonline.com/t/game-crashing-w-graphics-glitches-upon-loading-character-since-22nd-23rd-sept-2023-update/421452 "2023-09-23T08:16:51Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Diamino](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/diamino/32/388070_2.png) [@Diamino](https://forums.eveonline.com/u/Diamino)\
**Post date:** [September 23, 2023, 8:16am UTC](https://forums.eveonline.com/t/game-crashing-w-graphics-glitches-upon-loading-character-since-22nd-23rd-sept-2023-update/421452/1 "2023-09-23T08:16:51Z")

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Hi, I cannot log in now on any account since I updated my laptop late on 23rd (would be the 22nd september updates).

On the character select screen, I see occasional flashes of glitchy graphics from the Eve store or perhaps from the daily rewards window not loading? Everything is also slow now, and then loading a character just crashes as the station loads.

I have been playing for months on this laptop and the only thing I can think of that has changed on my Windows 10 installation is a new “Microsoft Edge Webview2 Runtime” installation.

Lenovo T14, AMD with Radeon graphics, Windows 10 Pro.

So far I tried a clean full installation of Eve on a new, clean Windows user account, but that hasnt worked. Same problem.

Any ideas would be appreciated!

Best.  
o7

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**Author:** ![ISD\_Traindriver](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isd_traindriver/32/373313_2.png) [@ISD\_Traindriver](https://forums.eveonline.com/u/ISD_Traindriver)\
**Post date:** [September 23, 2023, 10:47am UTC](https://forums.eveonline.com/t/game-crashing-w-graphics-glitches-upon-loading-character-since-22nd-23rd-sept-2023-update/421452/2 "2023-09-23T10:47:43Z")

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Have you already changed the game client from DirectX 12 to DirectX 11 after your new installation in the launcher?

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**Author:** ![Diamino](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/diamino/32/388070_2.png) [@Diamino](https://forums.eveonline.com/u/Diamino)\
**Post date:** [September 23, 2023, 2:12pm UTC](https://forums.eveonline.com/t/game-crashing-w-graphics-glitches-upon-loading-character-since-22nd-23rd-sept-2023-update/421452/3 "2023-09-23T14:12:27Z")

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Yes, thanks! Just solved - by luck (good or bad?), my HDMI port had a glitch and the driver mismatched with it somehow when I last pulled out the cable. So I reset the driver and done. Bad timing. Thanks! Ill close this.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [December 22, 2023, 2:12pm UTC](https://forums.eveonline.com/t/game-crashing-w-graphics-glitches-upon-loading-character-since-22nd-23rd-sept-2023-update/421452/4 "2023-12-22T14:12:29Z")

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