# GeForce Now Launcher not working on CCP or Steam **URL:** \ **Category:** General Issues\ **Created:** [November 1, 2023, 3:47am UTC](https://forums.eveonline.com/t/geforce-now-launcher-not-working-on-ccp-or-steam/425828 "2023-11-01T03:47:22Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![mathaic](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mathaic/32/392415_2.png) [@mathaic](https://forums.eveonline.com/u/mathaic)\ **Post date:** [November 1, 2023, 3:47am UTC](https://forums.eveonline.com/t/geforce-now-launcher-not-working-on-ccp-or-steam/425828/1 "2023-11-01T03:47:22Z")
GeForce Now Launcher not working on CCP or Steam [**https://imgur.com/a/sGxY6uA**](https://imgur.com/a/sGxY6uA) As per the above screenshot and in text form: UPDATE FAILED The Launcher was unable to install the update. Please try again. If the problem persists, contact Customer Support. More information about this error can be found in ‘updatelog.txt’ in ‘C:/Program Files (x86)/steam/steamapps/common/Eve Online/SharedCache’. New version: 2377803 [Buttons: “INSTALL ON EXIT” and “TRY AGAIN”] Other Details: NEWS | EVE STORE | EVE ONLINE | ACCOUNT MANAGEMENT | SUPPORT 03:18 | Tranquility [17,111 Players] Overall if I click install on Exit game just kicks me out, if I click try again it tries again but eventually shuts down the game again. I found one trick where I can click off the error message but still the same issue. Theres no easy way to contact geforce now about it. ---
**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\ **Post date:** [January 30, 2024, 3:48am UTC](https://forums.eveonline.com/t/geforce-now-launcher-not-working-on-ccp-or-steam/425828/2 "2024-01-30T03:48:15Z")
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