# God，i try 3hour,but my game cant contact .plz,do anyone know why?

**URL:** <https://forums.eveonline.com/t/god-i-try-3hour-but-my-game-cant-contact-plz-do-anyone-know-why/493140>\
**Category:** General Issues\
**Created:** [July 15, 2025, 6:20am UTC](https://forums.eveonline.com/t/god-i-try-3hour-but-my-game-cant-contact-plz-do-anyone-know-why/493140 "2025-07-15T06:20:24Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Flora-Ziqing](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/flora-ziqing/32/452006_2.png) [@Flora-Ziqing](https://forums.eveonline.com/u/Flora-Ziqing)\
**Post date:** [July 15, 2025, 6:20am UTC](https://forums.eveonline.com/t/god-i-try-3hour-but-my-game-cant-contact-plz-do-anyone-know-why/493140/1 "2025-07-15T06:20:24Z")

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I have factory reset my computer 5 times. The launcher can be updated, but I still can’t connect to the client. Help, this is too painful.

 ![15 010010](https://global.discourse-cdn.com/eveonline/original/4X/7/9/b/79b922523a41fd6e95960985fdc82dd696a3ede1.jpeg)

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**Author:** ![Flora-Ziqing](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/flora-ziqing/32/452006_2.png) [@Flora-Ziqing](https://forums.eveonline.com/u/Flora-Ziqing)\
**Post date:** [July 15, 2025, 6:20am UTC](https://forums.eveonline.com/t/god-i-try-3hour-but-my-game-cant-contact-plz-do-anyone-know-why/493140/2 "2025-07-15T06:20:54Z")

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![15 010010](https://global.discourse-cdn.com/eveonline/original/4X/7/9/b/79b922523a41fd6e95960985fdc82dd696a3ede1.jpeg)  
look

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**Author:** ![Laubrani](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/laubrani/32/430644_2.png) [@Laubrani](https://forums.eveonline.com/u/Laubrani)\
**Post date:** [July 15, 2025, 8:19am UTC](https://forums.eveonline.com/t/god-i-try-3hour-but-my-game-cant-contact-plz-do-anyone-know-why/493140/3 "2025-07-15T08:19:21Z")

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A translation might be useful.

But given the characters [PN 18.01.23 - Access Restrictions for Mainland China](https://forums.eveonline.com/t/pn-18-01-23-access-restrictions-for-mainland-china/392290) ?

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**Author:** ![ISD\_Drew](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isd_drew/32/395254_2.png) [@ISD\_Drew](https://forums.eveonline.com/u/ISD_Drew)\
**Post date:** [July 16, 2025, 2:07am UTC](https://forums.eveonline.com/t/god-i-try-3hour-but-my-game-cant-contact-plz-do-anyone-know-why/493140/4 "2025-07-16T02:07:06Z")

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> **[Patch Notes - Version 21.01 | EVE Online](https://www.eveonline.com/news/view/patch-notes-version-21-01#2023-01-18.1)**
>
> Patch Notes released on 2nd of February are now available!

Contact support if you believe if this is an error: [https://support.eveonline.com/hc/en-us/articles/360011834800-Contacting-Support](https://support.eveonline.com/hc/en-us/articles/360011834800-Contacting-Support)

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [October 14, 2025, 2:07am UTC](https://forums.eveonline.com/t/god-i-try-3hour-but-my-game-cant-contact-plz-do-anyone-know-why/493140/5 "2025-10-14T02:07:46Z")

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