# Help! I lost my ship due to a sudden network disconnection! **URL:** \ **Category:** New Citizens Q&A\ **Created:** [May 21, 2026, 1:57pm UTC](https://forums.eveonline.com/t/help-i-lost-my-ship-due-to-a-sudden-network-disconnection/511915 "2026-05-21T13:57:15Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![NeNeChin](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nenechin/32/499532_2.png) [@NeNeChin](https://forums.eveonline.com/u/NeNeChin)\ **Post date:** [May 21, 2026, 1:57pm UTC](https://forums.eveonline.com/t/help-i-lost-my-ship-due-to-a-sudden-network-disconnection/511915/1 "2026-05-21T13:57:15Z")
During today’s gameplay, my internet connection suddenly dropped. After reconnecting, I found that there was no way to save my ship—it had already turned into a killmail. This has been really painful for me. I’ve been playing this game for a long time, and after taking a break, I recently returned to this universe. This is the first time I’ve lost a ship because of a network disconnection. I would like to ask if there is any way to appeal this. I would greatly appreciate it if you could give me some advice. Thank you. ---
**Author:** ![DeMichael\_Crimson](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/demichael_crimson/32/514115_2.png) [@DeMichael\_Crimson](https://forums.eveonline.com/u/DeMichael_Crimson)\ **Post date:** [May 21, 2026, 5:59pm UTC](https://forums.eveonline.com/t/help-i-lost-my-ship-due-to-a-sudden-network-disconnection/511915/2 "2026-05-21T17:59:59Z")
Welcome back to Eve… You could try submitting a support ticket, it may take a while to get a response depending on which category you select… [https://support.eveonline.com/hc/en-us/requests/new](https://support.eveonline.com/hc/en-us/requests/new) However, I gotta say getting reimbursed for client side disconnection issues is highly doubtful… ---
**Author:** ![NeNeChin](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nenechin/32/499532_2.png) [@NeNeChin](https://forums.eveonline.com/u/NeNeChin)\ **Post date:** [May 22, 2026, 6:11am UTC](https://forums.eveonline.com/t/help-i-lost-my-ship-due-to-a-sudden-network-disconnection/511915/3 "2026-05-22T06:11:12Z")
**Thank you for your reply. I know the chances are slim, but I still want to try my best to reach out through these channels. After all, for a player like me who just returned to the game, losing a Marauder due to a network issue is just too painful. Thank you again for providing me with a way to appeal. I truly believe that the EVE community is still a warm and supportive place.** ---
**Author:** ![ISD\_Buldath](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isd_buldath/32/381437_2.png) [@ISD\_Buldath](https://forums.eveonline.com/u/ISD_Buldath)\ **Post date:** [July 30, 2026, 5:01pm UTC](https://forums.eveonline.com/t/help-i-lost-my-ship-due-to-a-sudden-network-disconnection/511915/6 "2026-07-30T17:01:03Z")
Well that was weird… 2 Posts removed.