# Help with verification code **URL:** \ **Category:** General Issues\ **Created:** [December 14, 2018, 2:00pm UTC](https://forums.eveonline.com/t/help-with-verification-code/126941 "2018-12-14T14:00:37Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Amak\_Boma](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/amak_boma/32/274822_2.png) [@Amak\_Boma](https://forums.eveonline.com/u/Amak_Boma)\ **Post date:** [December 14, 2018, 2:00pm UTC](https://forums.eveonline.com/t/help-with-verification-code/126941/1 "2018-12-14T14:00:38Z")
after recent hardware change and complete reinstall igot verificaton code for this account but not for the another one,none of my mail boxes recevied the code for second account not sure if code was sent or not sma/trash bin is empty ---
**Author:** ![Do\_Little](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/do_little/32/411571_2.png) [@Do\_Little](https://forums.eveonline.com/u/Do_Little)\ **Post date:** [December 14, 2018, 3:15pm UTC](https://forums.eveonline.com/t/help-with-verification-code/126941/2 "2018-12-14T15:15:25Z")
If you’re setup for authenticator you simply enter the code from the app on your phone. It changes every 5 minutes. I wasn’t aware that CCP was still using email/text for 2FA any more. I recommend you login to account management and setup for authenticator - it’s painless if you have an android device - I have no experience with IOS. If you can’t get into account management for one of your accounts, try the recovery process: > **[Account Recovery](https://support.eveonline.com/hc/en-us/articles/204217361-Account-Recovery)** > > All account details, i.e., the account name, the name of a character as well as the password can be regained through the account recovery process. > Account recovery can be started by clicking on the... ---
**Author:** ![Amak\_Boma](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/amak_boma/32/274822_2.png) [@Amak\_Boma](https://forums.eveonline.com/u/Amak_Boma)\ **Post date:** [December 14, 2018, 3:24pm UTC](https://forums.eveonline.com/t/help-with-verification-code/126941/3 "2018-12-14T15:24:56Z")
can login but i cant go anywhere after t demands verification code,email is not recevied so cant put the code and cant get nto account management due to demand of verification code ---
**Author:** ![Gordon11112](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gordon11112/32/168407_2.png) [@Gordon11112](https://forums.eveonline.com/u/Gordon11112)\ **Post date:** [December 14, 2018, 4:05pm UTC](https://forums.eveonline.com/t/help-with-verification-code/126941/4 "2018-12-14T16:05:34Z")
Yes, me 2. The luncher wants a verification code. I received nothing. Edit: after a couple luncher restarts the verification window has disappered. ---
**Author:** ![Amak\_Boma](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/amak_boma/32/274822_2.png) [@Amak\_Boma](https://forums.eveonline.com/u/Amak_Boma)\ **Post date:** [December 15, 2018, 10:34am UTC](https://forums.eveonline.com/t/help-with-verification-code/126941/5 "2018-12-15T10:34:16Z")
closed/opened launcher 10 times no avail. no verifixaton code in email. tested the email box functionality and it does recevie emails from others. eve isnt blacklisted on mailbox i checked for that aswell ---
**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\ **Post date:** [March 15, 2019, 10:34am UTC](https://forums.eveonline.com/t/help-with-verification-code/126941/6 "2019-03-15T10:34:28Z")
Closed on March 15, 2019, 10:34am UTC This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.