# History of adding "Omega days/PLEX" or how to reduce the load on the "Support Service"!

**URL:** <https://forums.eveonline.com/t/history-of-adding-omega-days-plex-or-how-to-reduce-the-load-on-the-support-service/431816>\
**Category:** Assembly Hall\
**Tags:** omega\
**Created:** [December 9, 2023, 3:57pm UTC](https://forums.eveonline.com/t/history-of-adding-omega-days-plex-or-how-to-reduce-the-load-on-the-support-service/431816 "2023-12-09T15:57:36Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Yoioji](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/yoioji/32/382906_2.png) [@Yoioji](https://forums.eveonline.com/u/Yoioji)\
**Post date:** [December 9, 2023, 3:57pm UTC](https://forums.eveonline.com/t/history-of-adding-omega-days-plex-or-how-to-reduce-the-load-on-the-support-service/431816/1 "2023-12-09T15:57:36Z")

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**Greetings to the community of miners, gankers, fishermen, grinders, builders, traders, and everyone else, good and not so good capsuleers from the World of Eve Online!**

I propose to add the history of accrual of Omega and PLEX days to the area highlighted in green, in the format:  
Date and time of addition (year.month.day), days of Omega or PLEX, quantity, source (Purchase, Gift, New Eden Store, Daily Login Campaigns, Event or Referral program)

> **2023.12.24 | 12:12 | Omega | 30 days | Purchase**  
> **2023.12.24 | 12:12 | PLEX | 500 | Purchase**  
> **2023.12.24 | 12:12 | Omega | 15 days | Referral program**  
> **2023.12.24 | 12:12 | Omega | 7 days | New Eden Store**  
> **2023.12.24 | 12:12 | PLEX | 25 | New Eden Store**

The history should display information about a direct addition (activation of Omega days or PLEX) to the account or something that was not activated, but was simply added to the “Redeem Items” section.

_If this is difficult to implement in the game client, then add this functionality to the user’s personal account._

**What will it give:**

1. 

> The player will be calm, as he will see that his Purchase, Gift, etc., have been added/activated to the account and the player will not have to remember/count to check if everything has arrived.  
> Especially when it is human nature to make mistakes or forget.

2. 

> Taking into account the first point, this should reduce the load on the Support Team. Why create a “Request” about a problem that actually doesn’t exist.

3. 

> It’s just nice to see the history of adding Omega days/PLEX for events or the same Referral program. Agree, you’re pleased to see when money arrives in your wallet!? The same principle applies here.

 ![Screenshot_yo](https://global.discourse-cdn.com/eveonline/original/4X/9/1/3/9130fbd248f75914045e352fcfd3c4a59958c44d.jpeg)

**Thank you for your attention!**  
**Fly Safely!**

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**Author:** ![Brisc\_Rubal](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/brisc_rubal/32/374307_2.png) [@Brisc\_Rubal](https://forums.eveonline.com/u/Brisc_Rubal)\
**Post date:** [December 11, 2023, 5:21am UTC](https://forums.eveonline.com/t/history-of-adding-omega-days-plex-or-how-to-reduce-the-load-on-the-support-service/431816/2 "2023-12-11T05:21:26Z")

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This is already in your account.

Click on “transactions” and it gives you the last 50 transactions on the account.

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**Author:** ![Yoioji](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/yoioji/32/382906_2.png) [@Yoioji](https://forums.eveonline.com/u/Yoioji)\
**Post date:** [December 11, 2023, 8:05am UTC](https://forums.eveonline.com/t/history-of-adding-omega-days-plex-or-how-to-reduce-the-load-on-the-support-service/431816/3 "2023-12-11T08:05:29Z")

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If you are talking about a personal account on the site, then ONLY information about personal purchases is indicated there.

I propose adding more information to this section, since personal purchases are not the only source of Omega days/PLEX.

It would be great to integrate this into the game client, as it would be much more convenient for players, since all the information would be in the game itself.

I indicated other reasons in the main message.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [March 10, 2024, 8:05am UTC](https://forums.eveonline.com/t/history-of-adding-omega-days-plex-or-how-to-reduce-the-load-on-the-support-service/431816/4 "2024-03-10T08:05:58Z")

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