# How do I get anyone to look at my Ticket?

**URL:** <https://forums.eveonline.com/t/how-do-i-get-anyone-to-look-at-my-ticket/407087>\
**Category:** General Issues\
**Created:** [May 24, 2023, 11:55pm UTC](https://forums.eveonline.com/t/how-do-i-get-anyone-to-look-at-my-ticket/407087 "2023-05-24T23:55:44Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Martina\_Apol](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/martina_apol/32/372447_2.png) [@Martina\_Apol](https://forums.eveonline.com/u/Martina_Apol)\
**Post date:** [May 24, 2023, 11:55pm UTC](https://forums.eveonline.com/t/how-do-i-get-anyone-to-look-at-my-ticket/407087/1 "2023-05-24T23:55:44Z")

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I have emailed and emailed and emailed. I recently returned to game after 3 yrs away with my **17 yr old** account/character. There was some problem with a chargeback - says I’m “banned” and I can’t log in, I can’t buy Omega time. NOTHING. I’ve sent 5 emails in the last 3 days and nothing.

Is this what I can expect and just go back to playing Rimworld or ESO? Or even worse, FFXIV?

Edit: My corpmates probably think I ran away screaming from game never to return - “but it’s not my fault!” LOL

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**Author:** ![Geo\_Eclipse\_Oksaras](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/geo_eclipse_oksaras/32/500781_2.png) [@Geo\_Eclipse\_Oksaras](https://forums.eveonline.com/u/Geo_Eclipse_Oksaras)\
**Post date:** [May 25, 2023, 2:00am UTC](https://forums.eveonline.com/t/how-do-i-get-anyone-to-look-at-my-ticket/407087/2 "2023-05-25T02:00:15Z")

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Did you make a payment then try to charge it back??

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**Author:** ![ISD\_Drew](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isd_drew/32/395254_2.png) [@ISD\_Drew](https://forums.eveonline.com/u/ISD_Drew)\
**Post date:** [May 25, 2023, 2:06am UTC](https://forums.eveonline.com/t/how-do-i-get-anyone-to-look-at-my-ticket/407087/3 "2023-05-25T02:06:53Z")

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There are a few ways to contact support: [https://support.eveonline.com/hc/en-us/articles/360011834800-Contacting-Support](https://support.eveonline.com/hc/en-us/articles/360011834800-Contacting-Support) but you’ll just need to be patient at this point. Make sure you’ve emailed from the address on the account.

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**Author:** ![Alexander\_Minto\_Hughes](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/alexander_minto_hughes/32/511046_2.png) [@Alexander\_Minto\_Hughes](https://forums.eveonline.com/u/Alexander_Minto_Hughes)\
**Post date:** [May 25, 2023, 1:04pm UTC](https://forums.eveonline.com/t/how-do-i-get-anyone-to-look-at-my-ticket/407087/4 "2023-05-25T13:04:49Z")

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Try boarding a train…

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [August 23, 2023, 1:04pm UTC](https://forums.eveonline.com/t/how-do-i-get-anyone-to-look-at-my-ticket/407087/5 "2023-08-23T13:04:50Z")

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