# How long will GM handle the tickets?

**URL:** <https://forums.eveonline.com/t/how-long-will-gm-handle-the-tickets/66174>\
**Category:** General Discussion\
**Created:** [March 27, 2018, 7:56am UTC](https://forums.eveonline.com/t/how-long-will-gm-handle-the-tickets/66174 "2018-03-27T07:56:08Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Malcon\_Reenus](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/malcon_reenus/32/63104_2.png) [@Malcon\_Reenus](https://forums.eveonline.com/u/Malcon_Reenus)\
**Post date:** [March 27, 2018, 7:56am UTC](https://forums.eveonline.com/t/how-long-will-gm-handle-the-tickets/66174/1 "2018-03-27T07:56:09Z")

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How long will GM handle the tickets, A Reimbursement Tickets, in commen?

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**Author:** ![elitatwo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/elitatwo/32/373473_2.png) [@elitatwo](https://forums.eveonline.com/u/elitatwo)\
**Post date:** [March 27, 2018, 8:25am UTC](https://forums.eveonline.com/t/how-long-will-gm-handle-the-tickets/66174/2 "2018-03-27T08:25:07Z")

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As long as it takes.

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**Author:** ![Vortexo\_VonBrenner](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/vortexo_vonbrenner/32/64874_2.png) [@Vortexo\_VonBrenner](https://forums.eveonline.com/u/Vortexo_VonBrenner)\
**Post date:** [March 27, 2018, 8:56am UTC](https://forums.eveonline.com/t/how-long-will-gm-handle-the-tickets/66174/3 "2018-03-27T08:56:45Z")

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Support tickets are handled using triage. Reimbusement tickets I think are one of the lowest priorities. Right now they probably have a huge pile of reimbursement tickets to go through because of the march update. I would be prepared to wait months, were I you. Just forget about it and go about your game. They’ll get to it eventually. It will be a nice surprise for you then.

Whatever you do, don’t put in tickets asking how long. That actually puts your ticket back at the start.

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**Author:** ![Malcon\_Reenus](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/malcon_reenus/32/63104_2.png) [@Malcon\_Reenus](https://forums.eveonline.com/u/Malcon_Reenus)\
**Post date:** [March 27, 2018, 8:58am UTC](https://forums.eveonline.com/t/how-long-will-gm-handle-the-tickets/66174/4 "2018-03-27T08:58:52Z")

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😂

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [June 25, 2018, 8:59am UTC](https://forums.eveonline.com/t/how-long-will-gm-handle-the-tickets/66174/5 "2018-06-25T08:59:05Z")

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Closed on June 25, 2018, 8:59am UTC

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