# I bought a 15400plex, but I haven't received it, and the account is blocked **URL:** \ **Category:** EVE Launcher\ **Created:** [November 26, 2019, 4:59am UTC](https://forums.eveonline.com/t/i-bought-a-15400plex-but-i-havent-received-it-and-the-account-is-blocked/202762 "2019-11-26T04:59:43Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Soik9](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/soik9/32/171414_2.png) [@Soik9](https://forums.eveonline.com/u/Soik9)\ **Post date:** [November 26, 2019, 4:59am UTC](https://forums.eveonline.com/t/i-bought-a-15400plex-but-i-havent-received-it-and-the-account-is-blocked/202762/1 "2019-11-26T04:59:43Z")
I bought a 15400plex, but I haven’t received it, and the account is blocked. A newly registered account, no more than 30 minutes of game time, even you have closed the forum login authority, GM has refused to reply, and closed my help request, and set the problem to be solved. I was treated unfairly and asked for help! ![6](https://global.discourse-cdn.com/eveonline/original/3X/6/e/6eae74bc1108b8cdf05d053cbb8341cdfd29ab83.png) ---
**Author:** ![Soik9](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/soik9/32/171414_2.png) [@Soik9](https://forums.eveonline.com/u/Soik9)\ **Post date:** [November 26, 2019, 5:01am UTC](https://forums.eveonline.com/t/i-bought-a-15400plex-but-i-havent-received-it-and-the-account-is-blocked/202762/2 "2019-11-26T05:01:33Z")
ID:STEAM:19513730 ---
**Author:** ![Runa\_Yamaguchi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/runa_yamaguchi/32/197532_2.png) [@Runa\_Yamaguchi](https://forums.eveonline.com/u/Runa_Yamaguchi)\ **Post date:** [November 26, 2019, 5:01am UTC](https://forums.eveonline.com/t/i-bought-a-15400plex-but-i-havent-received-it-and-the-account-is-blocked/202762/3 "2019-11-26T05:01:52Z")
54T ISK? Jesus…🙀 ---
**Author:** ![Soik9](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/soik9/32/171414_2.png) [@Soik9](https://forums.eveonline.com/u/Soik9)\ **Post date:** [November 26, 2019, 5:02am UTC](https://forums.eveonline.com/t/i-bought-a-15400plex-but-i-havent-received-it-and-the-account-is-blocked/202762/4 "2019-11-26T05:02:12Z")
![5](https://global.discourse-cdn.com/eveonline/original/3X/8/5/8571c824d332df165d5a8255988781207dc87f0e.png) ---
**Author:** ![Soik9](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/soik9/32/171414_2.png) [@Soik9](https://forums.eveonline.com/u/Soik9)\ **Post date:** [November 26, 2019, 5:05am UTC](https://forums.eveonline.com/t/i-bought-a-15400plex-but-i-havent-received-it-and-the-account-is-blocked/202762/6 "2019-11-26T05:05:26Z")
Yes, CCP, refused to send DLC, and blocked my account. I only played for less than 30 minutes, and bought 15400plex with the encouragement of my friends. However, I didn’t expect that the purchase was completed for less than 1 minute, so my account was immediately blocked, and GM of the help center refused to reply. I have submitted dozens of help without any reply ---
**Author:** ![Soik9](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/soik9/32/171414_2.png) [@Soik9](https://forums.eveonline.com/u/Soik9)\ **Post date:** [November 26, 2019, 5:08am UTC](https://forums.eveonline.com/t/i-bought-a-15400plex-but-i-havent-received-it-and-the-account-is-blocked/202762/7 "2019-11-26T05:08:09Z")
![7](https://global.discourse-cdn.com/eveonline/original/3X/8/d/8d7bf4f4ac1a03c864b0bc0279e26ba4c58396ff.png) ---
**Author:** ![Soik9](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/soik9/32/171414_2.png) [@Soik9](https://forums.eveonline.com/u/Soik9)\ **Post date:** [November 26, 2019, 5:08am UTC](https://forums.eveonline.com/t/i-bought-a-15400plex-but-i-havent-received-it-and-the-account-is-blocked/202762/8 "2019-11-26T05:08:55Z")
![8](https://global.discourse-cdn.com/eveonline/original/3X/a/9/a989031e1e288c04660b364bae40fb96e755c4c3.png) ---
**Author:** ![Soik9](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/soik9/32/171414_2.png) [@Soik9](https://forums.eveonline.com/u/Soik9)\ **Post date:** [November 26, 2019, 5:16am UTC](https://forums.eveonline.com/t/i-bought-a-15400plex-but-i-havent-received-it-and-the-account-is-blocked/202762/9 "2019-11-26T05:16:09Z")
Order No.: 1461909896631031270 ---
**Author:** ![Scoots\_Choco](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/scoots_choco/32/262262_2.png) [@Scoots\_Choco](https://forums.eveonline.com/u/Scoots_Choco)\ **Post date:** [November 26, 2019, 5:16am UTC](https://forums.eveonline.com/t/i-bought-a-15400plex-but-i-havent-received-it-and-the-account-is-blocked/202762/10 "2019-11-26T05:16:18Z")
Inb4 banned because the plex was purchased with a stolen credit card and OP is making a new account to try and launder it, lmao. ---
**Author:** ![Soik9](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/soik9/32/171414_2.png) [@Soik9](https://forums.eveonline.com/u/Soik9)\ **Post date:** [November 26, 2019, 5:17am UTC](https://forums.eveonline.com/t/i-bought-a-15400plex-but-i-havent-received-it-and-the-account-is-blocked/202762/11 "2019-11-26T05:17:14Z")
No, I have a purchase certificate ---
**Author:** ![Soik9](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/soik9/32/171414_2.png) [@Soik9](https://forums.eveonline.com/u/Soik9)\ **Post date:** [November 26, 2019, 5:18am UTC](https://forums.eveonline.com/t/i-bought-a-15400plex-but-i-havent-received-it-and-the-account-is-blocked/202762/12 "2019-11-26T05:18:01Z")
The steam customer service told me that there was no problem with my funds ---
**Author:** ![Soik9](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/soik9/32/171414_2.png) [@Soik9](https://forums.eveonline.com/u/Soik9)\ **Post date:** [November 26, 2019, 5:19am UTC](https://forums.eveonline.com/t/i-bought-a-15400plex-but-i-havent-received-it-and-the-account-is-blocked/202762/13 "2019-11-26T05:19:17Z")
And I didn’t pay with my credit card, and my steam wallet had enough balance to buy ---
**Author:** ![Soik9](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/soik9/32/171414_2.png) [@Soik9](https://forums.eveonline.com/u/Soik9)\ **Post date:** [November 26, 2019, 5:20am UTC](https://forums.eveonline.com/t/i-bought-a-15400plex-but-i-havent-received-it-and-the-account-is-blocked/202762/14 "2019-11-26T05:20:52Z")
The steam account purchased is s893206154，I can publish all the information just to be treated fairly ---
**Author:** ![Soik9](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/soik9/32/171414_2.png) [@Soik9](https://forums.eveonline.com/u/Soik9)\ **Post date:** [November 26, 2019, 5:22am UTC](https://forums.eveonline.com/t/i-bought-a-15400plex-but-i-havent-received-it-and-the-account-is-blocked/202762/15 "2019-11-26T05:22:37Z")
This has been my income for half a month. Now I only eat a sandwich every day to maintain my life. I didn’t expect to have ---
**Author:** ![Soik9](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/soik9/32/171414_2.png) [@Soik9](https://forums.eveonline.com/u/Soik9)\ **Post date:** [November 26, 2019, 5:25am UTC](https://forums.eveonline.com/t/i-bought-a-15400plex-but-i-havent-received-it-and-the-account-is-blocked/202762/16 "2019-11-26T05:25:54Z")
If the CCP has some difficulties that can’t be said, I can accept the refund. Now I’m not in the mood to play the game again. I go to the help center for help every day, and all I get is the problem of being closed ---
**Author:** ![Scoots\_Choco](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/scoots_choco/32/262262_2.png) [@Scoots\_Choco](https://forums.eveonline.com/u/Scoots_Choco)\ **Post date:** [November 26, 2019, 5:27am UTC](https://forums.eveonline.com/t/i-bought-a-15400plex-but-i-havent-received-it-and-the-account-is-blocked/202762/17 "2019-11-26T05:27:03Z")
Yeah, with a stolen credit card, Lmao. ---
**Author:** ![Soik9](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/soik9/32/171414_2.png) [@Soik9](https://forums.eveonline.com/u/Soik9)\ **Post date:** [November 26, 2019, 5:27am UTC](https://forums.eveonline.com/t/i-bought-a-15400plex-but-i-havent-received-it-and-the-account-is-blocked/202762/18 "2019-11-26T05:27:49Z")
Game ID: Steam: 19513730 Steam account: s893206154 Order No.: 1461909896631031270 Purchase content: 15400plex ---
**Author:** ![Scoots\_Choco](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/scoots_choco/32/262262_2.png) [@Scoots\_Choco](https://forums.eveonline.com/u/Scoots_Choco)\ **Post date:** [November 26, 2019, 5:28am UTC](https://forums.eveonline.com/t/i-bought-a-15400plex-but-i-havent-received-it-and-the-account-is-blocked/202762/19 "2019-11-26T05:28:26Z")
> [@Soik9](#): > > Now I only eat a sandwich every day to maintain my life. I didn’t expect to have This sounds like a you problem, not a CCP problem, lol. ---
**Author:** ![Soik9](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/soik9/32/171414_2.png) [@Soik9](https://forums.eveonline.com/u/Soik9)\ **Post date:** [November 26, 2019, 5:28am UTC](https://forums.eveonline.com/t/i-bought-a-15400plex-but-i-havent-received-it-and-the-account-is-blocked/202762/20 "2019-11-26T05:28:36Z")
No, I didn’t pay by credit card, CCP can find out ---
**Author:** ![Scoots\_Choco](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/scoots_choco/32/262262_2.png) [@Scoots\_Choco](https://forums.eveonline.com/u/Scoots_Choco)\ **Post date:** [November 26, 2019, 5:28am UTC](https://forums.eveonline.com/t/i-bought-a-15400plex-but-i-havent-received-it-and-the-account-is-blocked/202762/21 "2019-11-26T05:28:55Z")
> [@Soik9](#): > > , I didn’t pay by credit card, Stolen steam account, then. Whatever. [Next page](https://forums.eveonline.com/t/i-bought-a-15400plex-but-i-havent-received-it-and-the-account-is-blocked/202762.md?page=2)