# I can't access the support site

**URL:** <https://forums.eveonline.com/t/i-cant-access-the-support-site/435664>\
**Category:** Forum Feedback & Requests\
**Created:** [January 9, 2024, 8:39pm UTC](https://forums.eveonline.com/t/i-cant-access-the-support-site/435664 "2024-01-09T20:39:57Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Neko\_Musume](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/neko_musume/32/406856_2.png) [@Neko\_Musume](https://forums.eveonline.com/u/Neko_Musume)\
**Post date:** [January 9, 2024, 8:39pm UTC](https://forums.eveonline.com/t/i-cant-access-the-support-site/435664/1 "2024-01-09T20:39:57Z")

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![4346532](https://global.discourse-cdn.com/eveonline/original/4X/3/a/3/3a3cd5e7784e5702849495a16d6376c570433d70.jpeg)

Hello. I haven’t been able to access the support site for several days now. Is this related to my location (Russia)? But then I wouldn’t be able to read this forum, etc. But I can send a support request via email. I tried through several browsers and through my smartphone - it still doesn’t connect to support. What could be the reasons?\*

\*(google translate)

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [April 8, 2024, 8:40pm UTC](https://forums.eveonline.com/t/i-cant-access-the-support-site/435664/2 "2024-04-08T20:40:36Z")

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Closed on April 8, 2024, 8:40pm UTC

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