# I can't complete Data Site Scanning **URL:** \ **Category:** New Citizens Q&A\ **Created:** [December 16, 2021, 2:25pm UTC](https://forums.eveonline.com/t/i-cant-complete-data-site-scanning/341951 "2021-12-16T14:25:59Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![dirnamee](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dirnamee/32/301168_2.png) [@dirnamee](https://forums.eveonline.com/u/dirnamee)\ **Post date:** [December 16, 2021, 2:25pm UTC](https://forums.eveonline.com/t/i-cant-complete-data-site-scanning/341951/1 "2021-12-16T14:25:59Z")
In the last mission( An Introduction to Cosmic Anomalies) at the gateway, instead of collecting items from cargo, I just bought to move on through the gateway and now I do not have a Civilization Data analyzer ---
**Author:** ![Mkikaden\_Tiragen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mkikaden_tiragen/32/243913_2.png) [@Mkikaden\_Tiragen](https://forums.eveonline.com/u/Mkikaden_Tiragen)\ **Post date:** [December 16, 2021, 2:38pm UTC](https://forums.eveonline.com/t/i-cant-complete-data-site-scanning/341951/2 "2021-12-16T14:38:18Z")
I believe a GM can help if you open a support ticket. ---
**Author:** ![dirnamee](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dirnamee/32/301168_2.png) [@dirnamee](https://forums.eveonline.com/u/dirnamee)\ **Post date:** [December 16, 2021, 2:44pm UTC](https://forums.eveonline.com/t/i-cant-complete-data-site-scanning/341951/3 "2021-12-16T14:44:50Z")
What is GM. I just started the game ---
**Author:** ![Mkikaden\_Tiragen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mkikaden_tiragen/32/243913_2.png) [@Mkikaden\_Tiragen](https://forums.eveonline.com/u/Mkikaden_Tiragen)\ **Post date:** [December 16, 2021, 3:26pm UTC](https://forums.eveonline.com/t/i-cant-complete-data-site-scanning/341951/4 "2021-12-16T15:26:03Z")
GMs are Game Masters - customer support staff for EVE. Submit a support ticket here: [https://support.eveonline.com/hc/en-us/requests/new?ticket\_form\_id=51462](https://support.eveonline.com/hc/en-us/requests/new?ticket_form_id=51462) Select ‘Game Play Support’ as the type, and ‘Stuck’ as the category. The GMs can deliver the needed item to your inventory, or reset the prior mission, so you can complete the new player experience. ---
**Author:** ![Pierre\_de\_Bricassart](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/pierre_de_bricassart/32/386093_2.png) [@Pierre\_de\_Bricassart](https://forums.eveonline.com/u/Pierre_de_Bricassart)\ **Post date:** [December 16, 2021, 3:31pm UTC](https://forums.eveonline.com/t/i-cant-complete-data-site-scanning/341951/5 "2021-12-16T15:31:53Z")
Or just ask in local, you are in the Career Agent System. After these missions, you never need a civilan data analyzer any more. Or just buy a set of [Data Analyzer I](http://games.chruker.dk/eve_online/item.php?type_id=22175) and [Relic Analyzer I](http://games.chruker.dk/eve_online/item.php?type_id=22177), they do the job as well and you still can use them after the introduction. ---
**Author:** ![Mkikaden\_Tiragen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mkikaden_tiragen/32/243913_2.png) [@Mkikaden\_Tiragen](https://forums.eveonline.com/u/Mkikaden_Tiragen)\ **Post date:** [December 16, 2021, 3:34pm UTC](https://forums.eveonline.com/t/i-cant-complete-data-site-scanning/341951/6 "2021-12-16T15:34:45Z")
Last time I did the NPE it required the Civilian version, which cannot be sold (tho someone may offer to trade one/contract one for a reasonable price). OP, you can also do the business mission path to get one, I think? But resetting the prior mission is probably best bc there are multiple items you needed in the box. ---
**Author:** ![Leandra\_Shintori](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/leandra_shintori/32/293301_2.png) [@Leandra\_Shintori](https://forums.eveonline.com/u/Leandra_Shintori)\ **Post date:** [December 16, 2021, 3:49pm UTC](https://forums.eveonline.com/t/i-cant-complete-data-site-scanning/341951/7 "2021-12-16T15:49:22Z")
You can always start new character, get those items and contract it to this one. Also if you complete all tutorials on both u can contract all the free stuff and isk to the first character. Thats 10 mil isk and stuff more for your eve start. ---
**Author:** ![Pierre\_de\_Bricassart](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/pierre_de_bricassart/32/386093_2.png) [@Pierre\_de\_Bricassart](https://forums.eveonline.com/u/Pierre_de_Bricassart)\ **Post date:** [December 16, 2021, 3:49pm UTC](https://forums.eveonline.com/t/i-cant-complete-data-site-scanning/341951/8 "2021-12-16T15:49:52Z")
Hmm, I might be utterly wrong but I think I did the exploration career agent with my most recent Toon in an already standard fitted Probe … ---
**Author:** ![Mkikaden\_Tiragen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mkikaden_tiragen/32/243913_2.png) [@Mkikaden\_Tiragen](https://forums.eveonline.com/u/Mkikaden_Tiragen)\ **Post date:** [December 16, 2021, 3:52pm UTC](https://forums.eveonline.com/t/i-cant-complete-data-site-scanning/341951/9 "2021-12-16T15:52:24Z")
Very possible it changed since I did them last; it has been a while! ---
**Author:** ![Pierre\_de\_Bricassart](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/pierre_de_bricassart/32/386093_2.png) [@Pierre\_de\_Bricassart](https://forums.eveonline.com/u/Pierre_de_Bricassart)\ **Post date:** [December 16, 2021, 3:54pm UTC](https://forums.eveonline.com/t/i-cant-complete-data-site-scanning/341951/10 "2021-12-16T15:54:07Z")
On the other hand they’ve changed names just weeks ago… I’m gonna test, that’s better than guessing. ---
**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\ **Post date:** [March 16, 2022, 3:54pm UTC](https://forums.eveonline.com/t/i-cant-complete-data-site-scanning/341951/11 "2022-03-16T15:54:08Z")
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