# I can't see the market info on blue rectangles Price History

**URL:** <https://forums.eveonline.com/t/i-cant-see-the-market-info-on-blue-rectangles-price-history/36137>\
**Category:** New Citizens Q&A\
**Created:** [November 2, 2017, 10:10pm UTC](https://forums.eveonline.com/t/i-cant-see-the-market-info-on-blue-rectangles-price-history/36137 "2017-11-02T22:10:27Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![Crintendo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/crintendo/32/36344_2.png) [@Crintendo](https://forums.eveonline.com/u/Crintendo)\
**Post date:** [November 2, 2017, 10:10pm UTC](https://forums.eveonline.com/t/i-cant-see-the-market-info-on-blue-rectangles-price-history/36137/1 "2017-11-02T22:10:28Z")

</div>

I can’t get the market info for blue rectangles in Price History, I don’t know why.

---

<div class="post-metadata">

**Author:** ![Memphis\_Baas](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/memphis_baas/32/10413_2.png) [@Memphis\_Baas](https://forums.eveonline.com/u/Memphis_Baas)\
**Post date:** [November 2, 2017, 11:29pm UTC](https://forums.eveonline.com/t/i-cant-see-the-market-info-on-blue-rectangles-price-history/36137/2 "2017-11-02T23:29:49Z")

</div>

![volumebars](https://global.discourse-cdn.com/eveonline/original/3X/f/9/f92ed7d257e5ec5be4a98cb721def3c5ec827207.jpg)

---

<div class="post-metadata">

**Author:** ![Crintendo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/crintendo/32/36344_2.png) [@Crintendo](https://forums.eveonline.com/u/Crintendo)\
**Post date:** [November 3, 2017, 9:46am UTC](https://forums.eveonline.com/t/i-cant-see-the-market-info-on-blue-rectangles-price-history/36137/3 "2017-11-03T09:46:44Z")

</div>

I can see the volumen, but when I hover the mouse over the blue rectangle, there’s no displayed info as before.

---

<div class="post-metadata">

**Author:** ![Memphis\_Baas](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/memphis_baas/32/10413_2.png) [@Memphis\_Baas](https://forums.eveonline.com/u/Memphis_Baas)\
**Post date:** [November 3, 2017, 7:47pm UTC](https://forums.eveonline.com/t/i-cant-see-the-market-info-on-blue-rectangles-price-history/36137/4 "2017-11-03T19:47:35Z")

</div>

![volumebars2](https://global.discourse-cdn.com/eveonline/original/3X/1/8/1866d93baf4021b3fdf3b42c9e83dc9d9c388766.jpg)

Do you get any pop-ups if you hover your mouse over anything? Try to hover over a skill in your character sheet.

---

<div class="post-metadata">

**Author:** ![Crintendo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/crintendo/32/36344_2.png) [@Crintendo](https://forums.eveonline.com/u/Crintendo)\
**Post date:** [November 4, 2017, 12:01pm UTC](https://forums.eveonline.com/t/i-cant-see-the-market-info-on-blue-rectangles-price-history/36137/5 "2017-11-04T12:01:05Z")

</div>

Tooltips are displayed well elsewhere, but not in blue rectangles:

![](https://s1.postimg.org/4vgu2alvvj/image.png)

![](https://s1.postimg.org/855grafykf/image.png)

Should I consider reinstalling the game?

---

<div class="post-metadata">

**Author:** ![Memphis\_Baas](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/memphis_baas/32/10413_2.png) [@Memphis\_Baas](https://forums.eveonline.com/u/Memphis_Baas)\
**Post date:** [November 4, 2017, 4:36pm UTC](https://forums.eveonline.com/t/i-cant-see-the-market-info-on-blue-rectangles-price-history/36137/6 "2017-11-04T16:36:45Z")

</div>

No.

Try verifying the files first.

 ![fixcache2](https://global.discourse-cdn.com/eveonline/original/3X/9/a/9a6d53ac22af974ad6d688b6c6a4105c4d745fc1.jpg)

If that doesn’t work, [clear your cache files as instructed in this help-desk article](https://support.eveonline.com/hc/en-us/articles/203613081-Clearing-client-settings-and-the-client-side-cache-data).

If that doesn’t work, open a support ticket. They may have you run the loglite app from the launcher then start your client and open your market and hover over the bars so that the loglite app captures whatever the error is. You can send them the log and they’ll debug it.

Reinstalling the client should be the last option, as you’re looking at many GB of files and no guarantee of a fix.

---

<div class="post-metadata">

**Author:** ![Crintendo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/crintendo/32/36344_2.png) [@Crintendo](https://forums.eveonline.com/u/Crintendo)\
**Post date:** [November 5, 2017, 10:41pm UTC](https://forums.eveonline.com/t/i-cant-see-the-market-info-on-blue-rectangles-price-history/36137/7 "2017-11-05T22:41:07Z")

</div>

Verified cache, it deleted my personal settings for windows, and it didn’t fixed it.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [February 3, 2018, 10:41pm UTC](https://forums.eveonline.com/t/i-cant-see-the-market-info-on-blue-rectangles-price-history/36137/8 "2018-02-03T22:41:13Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
