# I havent been able to get into game since T3 changes a few weeks ago

**URL:** <https://forums.eveonline.com/t/i-havent-been-able-to-get-into-game-since-t3-changes-a-few-weeks-ago/12267>\
**Category:** EVE Launcher\
**Created:** [July 28, 2017, 2:59pm UTC](https://forums.eveonline.com/t/i-havent-been-able-to-get-into-game-since-t3-changes-a-few-weeks-ago/12267 "2017-07-28T14:59:48Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ProteusMagnus](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/proteusmagnus/32/10479_2.png) [@ProteusMagnus](https://forums.eveonline.com/u/ProteusMagnus)\
**Post date:** [July 28, 2017, 2:59pm UTC](https://forums.eveonline.com/t/i-havent-been-able-to-get-into-game-since-t3-changes-a-few-weeks-ago/12267/1 "2017-07-28T14:59:48Z")

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I open the launcher. Launcher says its ready. I enter username/pw. I press play and nothing happens. I’m not sure what could have changed as I did not make any changes to my computer or its settings. Reinstalled a new launcher,reinserted the shared cache. No luck with that. I followed instructions via this link. [https://support.eveonline.com/hc/en-us/articles/203613081-Clearing-client-settings-and-the-client-side-cache-data](https://support.eveonline.com/hc/en-us/articles/203613081-Clearing-client-settings-and-the-client-side-cache-data) . That yielded no desired result.

I played for a few weeks prior the update mentioned above with no problems. Now the launcher does nothing after entering user/pw and and gives no indication there is a problem. I submitted a bug report and received nothing from that.

Any info to resolve this would be greatly appreciated.  
Thank You

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**Author:** ![Warren\_Miromen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/warren_miromen/32/102947_2.png) [@Warren\_Miromen](https://forums.eveonline.com/u/Warren_Miromen)\
**Post date:** [August 13, 2017, 3:06am UTC](https://forums.eveonline.com/t/i-havent-been-able-to-get-into-game-since-t3-changes-a-few-weeks-ago/12267/2 "2017-08-13T03:06:40Z")

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I’m having same problem are you on a MAC too? Help is for the birds…it’s been a week now and can’t play… what am I paying for??

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**Author:** ![ProteusMagnus](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/proteusmagnus/32/10479_2.png) [@ProteusMagnus](https://forums.eveonline.com/u/ProteusMagnus)\
**Post date:** [August 26, 2017, 2:50pm UTC](https://forums.eveonline.com/t/i-havent-been-able-to-get-into-game-since-t3-changes-a-few-weeks-ago/12267/3 "2017-08-26T14:50:37Z")

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Sorry for the late reply. I don’t use a Mac. I see others while a similar problem here. [Client fails to launch](https://forums.eveonline.com/t/client-fails-to-launch/19318)

I have removed all CCP Eve online items this morning and plan to do a new install tomorrow with time allowing me. At that point if the problem persist I will delete it and move on to something else.