# I need help recovering my account login information

**URL:** <https://forums.eveonline.com/t/i-need-help-recovering-my-account-login-information/185426>\
**Category:** Test Server Feedback\
**Created:** [August 24, 2019, 5:30pm UTC](https://forums.eveonline.com/t/i-need-help-recovering-my-account-login-information/185426 "2019-08-24T17:30:18Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Yoshitoshi](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/yoshitoshi/32/496419_2.png) [@Yoshitoshi](https://forums.eveonline.com/u/Yoshitoshi)\
**Post date:** [August 24, 2019, 5:30pm UTC](https://forums.eveonline.com/t/i-need-help-recovering-my-account-login-information/185426/1 "2019-08-24T17:30:18Z")

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Good day! How i can change my password at test server because i don’t remember my previous password and don’t have access to last e-mail address?

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**Author:** ![Nemiona](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nemiona/32/157309_2.png) [@Nemiona](https://forums.eveonline.com/u/Nemiona)\
**Post date:** [August 30, 2019, 3:48pm UTC](https://forums.eveonline.com/t/i-need-help-recovering-my-account-login-information/185426/2 "2019-08-30T15:48:02Z")

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don’t bother… your character will most likely be in alpha state anyway…

wait for a fresh copy…

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [November 28, 2019, 3:48pm UTC](https://forums.eveonline.com/t/i-need-help-recovering-my-account-login-information/185426/3 "2019-11-28T15:48:07Z")

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