# If a player creates a ticket in customer support and no one is around to hear it, does it make a sound?

**URL:** <https://forums.eveonline.com/t/if-a-player-creates-a-ticket-in-customer-support-and-no-one-is-around-to-hear-it-does-it-make-a-sound/242925>\
**Category:** General Discussion\
**Created:** [May 21, 2020, 9:31am UTC](https://forums.eveonline.com/t/if-a-player-creates-a-ticket-in-customer-support-and-no-one-is-around-to-hear-it-does-it-make-a-sound/242925 "2020-05-21T09:31:29Z")\
**Posts on this page:** 17\
**Page:** 1

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**Author:** ![Kazim](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kazim/32/372107_2.png) [@Kazim](https://forums.eveonline.com/u/Kazim)\
**Post date:** [May 21, 2020, 9:31am UTC](https://forums.eveonline.com/t/if-a-player-creates-a-ticket-in-customer-support-and-no-one-is-around-to-hear-it-does-it-make-a-sound/242925/1 "2020-05-21T09:31:29Z")

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No, apparently not.

Wrongfully Banned one of my accounts due ‘Account Security Compromised’.  
Account given back after 3 weeks of ‘Investigation’, with some compensation. My account was not compromised.  
They forget to turn off the account restrictions due to the wrongful ban. I have 3 characters I bought from the Bazaar that I cannot extract.

8 days since their last response. It’s been 30 days so far, and I don’t have my account back, fully yet.

I know this is going to get closed, but um… Helloooooooooooooooooooooooooooooooooooo?

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**Author:** ![Zoiie](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/zoiie/32/292363_2.png) [@Zoiie](https://forums.eveonline.com/u/Zoiie)\
**Post date:** [May 21, 2020, 10:17am UTC](https://forums.eveonline.com/t/if-a-player-creates-a-ticket-in-customer-support-and-no-one-is-around-to-hear-it-does-it-make-a-sound/242925/2 "2020-05-21T10:17:59Z")

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Patience is a virtue

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**Author:** ![Jonah\_Gravenstein](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jonah_gravenstein/32/386819_2.png) [@Jonah\_Gravenstein](https://forums.eveonline.com/u/Jonah_Gravenstein)\
**Post date:** [May 21, 2020, 10:24am UTC](https://forums.eveonline.com/t/if-a-player-creates-a-ticket-in-customer-support-and-no-one-is-around-to-hear-it-does-it-make-a-sound/242925/3 "2020-05-21T10:24:59Z")

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If you’re not getting anywhere through the support desk/ ticket system you could try contacting customer support directly via their email, which is [support@eveonline.com](mailto:support@eveonline.com)

Slightly off topic, if a man says something in the forest when there are no women to hear him, is he still wrong?

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**Author:** ![Yberta\_Molk](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/yberta_molk/32/273039_2.png) [@Yberta\_Molk](https://forums.eveonline.com/u/Yberta_Molk)\
**Post date:** [May 21, 2020, 10:28am UTC](https://forums.eveonline.com/t/if-a-player-creates-a-ticket-in-customer-support-and-no-one-is-around-to-hear-it-does-it-make-a-sound/242925/4 "2020-05-21T10:28:07Z")

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Not as bad as that but I created one on Saturday and nothing. Normally they are ok at responding so .

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**Author:** ![Zeewolf\_46137](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/zeewolf_46137/32/345558_2.png) [@Zeewolf\_46137](https://forums.eveonline.com/u/Zeewolf_46137)\
**Post date:** [May 21, 2020, 10:30am UTC](https://forums.eveonline.com/t/if-a-player-creates-a-ticket-in-customer-support-and-no-one-is-around-to-hear-it-does-it-make-a-sound/242925/5 "2020-05-21T10:30:56Z")

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No, because the man is always right. If men were wrong, what would women screech about then?

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**Author:** ![Kazim](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kazim/32/372107_2.png) [@Kazim](https://forums.eveonline.com/u/Kazim)\
**Post date:** [May 21, 2020, 10:45am UTC](https://forums.eveonline.com/t/if-a-player-creates-a-ticket-in-customer-support-and-no-one-is-around-to-hear-it-does-it-make-a-sound/242925/6 "2020-05-21T10:45:00Z")

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AFAIK, doesn’t sending an email there create another ticket?

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**Author:** ![Kazim](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kazim/32/372107_2.png) [@Kazim](https://forums.eveonline.com/u/Kazim)\
**Post date:** [May 21, 2020, 11:12am UTC](https://forums.eveonline.com/t/if-a-player-creates-a-ticket-in-customer-support-and-no-one-is-around-to-hear-it-does-it-make-a-sound/242925/7 "2020-05-21T11:12:41Z")

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Keep calm and carry on, am I right? I’d love to see you say that with the combined value in assets that I have on that account.

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**Author:** ![Zoiie](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/zoiie/32/292363_2.png) [@Zoiie](https://forums.eveonline.com/u/Zoiie)\
**Post date:** [May 21, 2020, 11:37am UTC](https://forums.eveonline.com/t/if-a-player-creates-a-ticket-in-customer-support-and-no-one-is-around-to-hear-it-does-it-make-a-sound/242925/8 "2020-05-21T11:37:03Z")

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combined value of digital pixels that only have a lifetime value in a fictional currency that’s limited of CCP’s and Eve’s existence.

Now, if it was like assets you can take out of game such as trading cards on Steam or on a blockchain; I get it.

I am sure many have walked away with more than you combined in accounts for one reason or another.

Also, the old addage of, eggs and one basket yada yada

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**Author:** ![Kazim](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kazim/32/372107_2.png) [@Kazim](https://forums.eveonline.com/u/Kazim)\
**Post date:** [May 21, 2020, 11:48am UTC](https://forums.eveonline.com/t/if-a-player-creates-a-ticket-in-customer-support-and-no-one-is-around-to-hear-it-does-it-make-a-sound/242925/9 "2020-05-21T11:48:43Z")

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Seriously now, The value for me is in the time/money investment. And the fact that CCP greatly benefits from people having multiple gamma accounts, 2 characters each training with MCTS.

How does it benefit CCP taking over a month to restore a service that has been wrongfully banned, so that I can buy gamma/MCTS on that account?

How would it be for you If netflix banned you for a month while you are paying and then returned your account back with only the kids section enabled?

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**Author:** ![Zoiie](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/zoiie/32/292363_2.png) [@Zoiie](https://forums.eveonline.com/u/Zoiie)\
**Post date:** [May 21, 2020, 11:50am UTC](https://forums.eveonline.com/t/if-a-player-creates-a-ticket-in-customer-support-and-no-one-is-around-to-hear-it-does-it-make-a-sound/242925/10 "2020-05-21T11:50:07Z")

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I would probably unsub from Netflix and walk away.

Then look outside and see real value

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**Author:** ![Kazim](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kazim/32/372107_2.png) [@Kazim](https://forums.eveonline.com/u/Kazim)\
**Post date:** [May 21, 2020, 11:54am UTC](https://forums.eveonline.com/t/if-a-player-creates-a-ticket-in-customer-support-and-no-one-is-around-to-hear-it-does-it-make-a-sound/242925/11 "2020-05-21T11:54:14Z")

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Should I see real value outside with or without a mask/gloves? Perhaps hit the beach or the gym? Super spreaders are on demand

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**Author:** ![Zoiie](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/zoiie/32/292363_2.png) [@Zoiie](https://forums.eveonline.com/u/Zoiie)\
**Post date:** [May 21, 2020, 11:54am UTC](https://forums.eveonline.com/t/if-a-player-creates-a-ticket-in-customer-support-and-no-one-is-around-to-hear-it-does-it-make-a-sound/242925/12 "2020-05-21T11:54:49Z")

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yes, yes

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**Author:** ![Kazim](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kazim/32/372107_2.png) [@Kazim](https://forums.eveonline.com/u/Kazim)\
**Post date:** [May 21, 2020, 11:57am UTC](https://forums.eveonline.com/t/if-a-player-creates-a-ticket-in-customer-support-and-no-one-is-around-to-hear-it-does-it-make-a-sound/242925/13 "2020-05-21T11:57:03Z")

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Got it, thanks. 👍

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**Author:** ![Aiko\_Danuja](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/aiko_danuja/32/481237_2.png) [@Aiko\_Danuja](https://forums.eveonline.com/u/Aiko_Danuja)\
**Post date:** [May 21, 2020, 12:43pm UTC](https://forums.eveonline.com/t/if-a-player-creates-a-ticket-in-customer-support-and-no-one-is-around-to-hear-it-does-it-make-a-sound/242925/14 "2020-05-21T12:43:54Z")

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> [@Kazim](#):
>
> I have 3 characters I bought from the Bazaar

I found your problem.

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**Author:** ![Nicolai\_Serkanner](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nicolai_serkanner/32/358049_2.png) [@Nicolai\_Serkanner](https://forums.eveonline.com/u/Nicolai_Serkanner)\
**Post date:** [May 21, 2020, 12:46pm UTC](https://forums.eveonline.com/t/if-a-player-creates-a-ticket-in-customer-support-and-no-one-is-around-to-hear-it-does-it-make-a-sound/242925/15 "2020-05-21T12:46:54Z")

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> [@Kazim](#):
>
> I’d love to see you say that with the combined value in assets that I have on that account.

Try me, hand over all the assets (when you can) and I’ll show you patience.

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**Author:** ![ISD\_Fractal](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isd_fractal/32/260812_2.png) [@ISD\_Fractal](https://forums.eveonline.com/u/ISD_Fractal)\
**Post date:** [May 21, 2020, 1:26pm UTC](https://forums.eveonline.com/t/if-a-player-creates-a-ticket-in-customer-support-and-no-one-is-around-to-hear-it-does-it-make-a-sound/242925/16 "2020-05-21T13:26:03Z")

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<div class="post-metadata">

**Author:** ![ISD\_Fractal](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isd_fractal/32/260812_2.png) [@ISD\_Fractal](https://forums.eveonline.com/u/ISD_Fractal)\
**Post date:** [May 21, 2020, 1:27pm UTC](https://forums.eveonline.com/t/if-a-player-creates-a-ticket-in-customer-support-and-no-one-is-around-to-hear-it-does-it-make-a-sound/242925/17 "2020-05-21T13:27:30Z")

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Unfortunately you will not be able to find assistance here on the forums. The best way is to wait for the GMs to respond to your ticket. As such, I will be closing this thread now.
